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Clarion Hotel

Traveller (27)
Room & Suite (34)
Dining (2)

About

Location
Cleanliness
Service
Value
A full-service hotel with 198 guest rooms. We offer your choice of the Garden building with exterior corridor entrances or our Tower Building with interior corridor. Complimentary breakfast buffet is available for all of our registered guests. Join us in the newly remodeled Lido Bar and Grill with over 12 TV screens to watch your favorite sport. UFC fights are shown here as well. Join us for our Sunday brunch beginning every Sunday at 10am until 3pm, with bottomless mimosas. Order from many items off our menu. Come for brunch, and stay for dinner. Meeting and Banquet space is available for up to 350 guests, as well as poolside meeting space. We offer an onsite fitness room as well as use of a full off-site fitness center located only 1 block away. Guest laundry is also available onsite.
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Property amenities
Free parking
Pool
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Golf Course
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Mid-range
HOTEL CLASS

Location

Full view
66Somewhat walkable
Grade: 66 out of 100
85Restaurantswithin 1 km
8Attractionswithin 1 km
148Reviews
74Photos
2Q+A
46Room tips
Traveller rating
  • 14
  • 34
  • 33
  • 22
  • 45
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
The rooms and amenities at this hotel are nice, but all of the equipment is old and very noisy. I was able to hear the elevator every time it went up or down, also when the housekeeping had laundry going it sounded like I was at an airport.
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Response from Mary Ann R, General Manager at Clarion Hotel
Responded 2 weeks ago
Dear Guest, I apologize for any inconvenience your experienced during your recent visit. Your business is important to us. We
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Customer service at the front desk by believe her name was best lacked a whole bunch that's needs to get retrained in customer service and maybe gain a smile and be a little patient when doing transactions
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Response from Mary Ann R, General Manager at Clarion Hotel
Responded 18 Nov 2018
Dear Guest, We apologize for our lack of service. We will definitely work with our staff to ensure excellent service at all times. We thank you for your business and ask for another opportunity in the future. Sincerely, Mary Ann R General Manager
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We have been using this hotel for the last 5 years for the West Coast Jamboree . We housed 13 high schools from California, Nevada, Texas, and Oregon in this hotel. This hotel also has great service, and front desk people. When you have 13 schools staying in 399 room nights
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Response from Mary Ann R, General Manager at Clarion Hotel
Responded 07 Nov 2018
David, Thank you so much for sharing your recent experiences online. We are looking forward to your return. Sincerely, Mary Ann R
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The hotel personnel were very friendly, tower rooms very nice, others need work. Open breakfast had a very good selection. Lobby well kept with coffee all day. Plenty of parking Pool and gyn were acceptable.
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Response from Mary Ann R, General Manager at Clarion Hotel
Responded 04 Oct 2018
Dear Guest, Thank you for taking the time to review your recent stay. We do offer complimentary breakfast to all of our registered guests, and happy hour every evening in our newly remodeled Lido Bar and Grill. We also have Football Sunday brunch with bottomless mimosas every Sunday through Superbowl Sunday! Prices on the menu are all under $20.00 and delicious. We hope you will be able to join us. We also offer an off-site full fitness center, including an indoor pool, for all of our registered guests as well. We look forward to your return. Sincerely,
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After reading all of the negative reviews about this property, I was very hesitant about staying here. I read several responses from management stating that property was being updated; so I decided to give them a try. We were in the area to check out San Francisco and Napa
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Response from Mary Ann R, General Manager at Clarion Hotel
Responded 06 Sep 2018
Robert, We truly appreciate your business and taking the time to place your review. Our location is the best for both Napa and Livermore wine adventures. We look forward to working with you in the future. Sincerely, Mary Ann R General Manager
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
old & tired furniture
soiled carpet
Letter from management team
Toilet that does not allow the bathroom door to close.
Shreded sheers
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Jean, Unfortunately, we are not pet friendly. I apologize that I did not answer this prior. I just saw this question. We hope you will allow us a chance when travelling without your animal. Sincerely, Mary Ann R
0 votes
A $200 security deposit by a bank-issued credit card is required per stay.
1 vote
Show all answers
"Stay in the Tower"
"Away from the motorway would be quieter"
"Choose elsewhere"
"While we cannot advise on preference between the Tower and the outside-doored-rooms, we stayed in the Tower and were happy."
"The tower section is my preference."
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PRICE RANGE
US$90 - US$175 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaConcord
NUMBER OF ROOMS
198
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