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Firstly we waited for TWO hours at the hotel shuttle to arrive, 1 bus completely drove past us and when the second arrived we were refused on because “full.” highlighted to the driver that we had waited two hours and he completely ignored us.
The hubby and I stayed at this hotel after we came from China. Checkin was fast and easy. The room was an okay size, was clean. The bed was comfy. The room had a fridge which was nice. This hotel also offer a free shuttle...More
1 Thank Mendy G
Response from agmanager2016, Manager at Crowne Plaza San Francisco AirportResponded 30 July 2018
Thank you so much for taking the time to write about your comments. A positive guest experience is something we truly enjoy reading about. We are glad to hear you would stay with us again.
Don’t know what this hotel is trying to achieve. Very outdated with Hacienda / 1970’s decor. Needs a huge make over. I knew something was wrong when desk staff greeted me with, “oh, your here for that long” and laughed. Stayed here on business. I...More
The rooms are outdated , noisy and cumbersome. The toilet is low to the ground. Almost need a guide rail to get to it. Meanwhile the bed is so high one has to take a running start to get on it. The ventilation to the...More
Perfect for our needs. Close to Airport full-service facility with plenty of restaurants around. Easy parking and free airport shuttle. Front desk personnel extremely efficient easy and quick check-in and checkout. Rooms could use a little revamp
The Crowne Plaza San Francisco Airport is located next to beautiful Bayside Park just 15 miles from Downtown San Francisco and less than 2 miles from SFO. Featuring free Airport Shuttle Service as well as free …MoreShuttle Service to/from Downtown Burlingame, free Super-Fast WiFi, Indoor Pool, 24hr Fitness Center, and the West Bay Restaurant & Bar, serving breakfast, lunch, and dinner daily. Less
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The shuttle pick-up stops are outside the arrivals area of each terminal. They run regularly from early morning until approximately 1 am, depending on the hotel, so there is no need to call in advance.