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All reviews the main square lovely traditional hotel noisy at night old town buffet breakfast traditional spanish style busy market small hotel central location small room and freshly squeezed orange juice early hours top floor roof terrace first floor hot tub restaurants and bars
Lovely traditional hotel in central square which was full of life. Stayed in room 101 which although not large was perfectly formed with comfy bed, tea making stuff and a bath. Staff had kindly placed our luggage in the room which faced towards the side...More
Having stayed previously at the sister L'Hostel nearby (5 star review) we were disappointed with Juma, the welcome was impersonal not shown to the room or assisted with cases.
Very small first floor room opposite the lift with closed and shuttered window on the street...More
Thank David T
Response from Pollensa_Hotels, Propietario at Hotel JumaResponded 4 weeks ago
I am sorry that your stay did not meet your expectations. Having previously stayed at the L'Hostal hotel, if you told us that you were not comfortable at Hotel Juma, we could have found you a room in the other hotel.
They got everything right in this lovely old hotel. Comfortable quiet traditionally furnished room. Great location on main square with fab views from roof terrace. Excellent and extensive buffet breakfast. Well done !
Stayed here for a few nights during a recent visit to Pollenca.Lovely traditional hotel on the main square and only a few minutes walk from local free car parking.Warmly greeted on arrival and quickly checked in and given all the info we required.Very nice room...More
We were staying two nights. The room was quite big with nice Mallorcan style. The breakfast was also nice. But I’m sorry to say that he beds are not good at all. The first night we had an extra bed, which we payed for, the...More
Thank Camilla E
Response from Pollensa_Hotels, Propietario at Hotel JumaResponded 2 September 2018
Dear Mm, as you can see from the other reviews, the level of satisfaction of our guests is very high, mainly due to the fact that we always attend to the requests of our clients. Having communicated the complaints during your stay, I'm sure we...More