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Traveller (90)
Room & Suite (70)
Dining (12)
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Overview
  • Excellent48%
  • Very good37%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
AMENITIES
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
Multilingual Staff
4 Star Hotel
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Reviews (117)
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All reviewswould highly recommend staying herehospitable staffflower petalshand massagehot watercertain levelcharge your electronicsbwindi impenetrable forestfive minute drivebed linenspent two nightsschool childrenmain loungeplace to staycomfortable roomslocation is excellentcouple of nights
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1 - 5 of 97 reviews
Reviewed 2 weeks ago

Decent place, comfortable bed and OK bathroom facilities but seriously over-priced for theta they offer. I had no electricity for about 24h and there are no amenities (in your room or in the lobby are your options). Poorly designed rooms and they do this odd...More

Thank terrymlon
Response from barukabitaly, Public Relations Manager at Gorilla Safari LodgeResponded 1 week ago

Dear Terrymlon Thanks for taking off some of your time and wrote us this review. Such review enables us to see where improvement is needed. About the electricity issue, we really don't understand what you mean, at the lodge we use 3 types of energy...More

Reviewed 2 weeks ago

Gorilla safari lodge was a nice place to stay. It was very close to the gorilla trek we did. The rooms are nice. The beds were comfortable. There is no heat, however they turn down your bed at night and pull the mosquito net around...More

Thank nancy r
Response from barukabitaly, Guest Relations Manager at Gorilla Safari LodgeResponded 1 week ago

Dear Nancy Hope you arrived home safely. It was really nice hosting you at Gorilla Safari Lodge. About the internet issue, as you saw the heavy rains, they affected the internet signals but as we talk everything is back in order. We really regret that...More

Reviewed 3 weeks ago via mobile

We arrived at Gorilla Safari Lodge after a horrible stay at the company's other lodge, Crater Safari Lodge. At Crater Safari Lodge we had to get the police involved to have a (small) chance to have a reasonable discussion with management and our agent, Gofan....More

Thank humphreys402
Response from barukabitaly, Public Relations Manager at Gorilla Safari LodgeResponded 3 weeks ago

Dear Humphreys402 Thank you for your feedback. We appreciate your critic as this helps us improve on our shortcomings. Even though your agent had booked and paid for a standard room, management offered you a complimentary upgrade which you declined. Unfortunately you demanded a refund...More

Reviewed 3 weeks ago

The staff made our visit so wonderful!!! We were always greeted with a smile and an offer to assist us in any way. The location is great for Gorilla trekking (you are right in the middle of the forest! ). Highly recommend this hotel!!

Thank jj7madrid
Response from barukabitaly, Guest Relations Manager at Gorilla Safari LodgeResponded 3 weeks ago

Dear JJ7madrid It was really nice hosting you. We hope to see you again. Kind regards Gorilla Safari Lodge Team

Reviewed 27 March 2018 via mobile

Beautiful place to stay. Price- this is considered luxury for the other stays in the area but it’s well worth it Quality- Beautiful place. Only qualm I had was that the showers took a bit of time to get hot and there was not a...More

Thank John L
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Most Booked Properties in Bwindi Impenetrable National Park, Uganda
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Babysitting
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
US$294 - US$379 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$294 - US$379 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (90)
Room & Suite (70)
Dining (12)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Jo E
15 October 2016|
Answer
Response from barukabitaly | Property representative |
Dear Jo, Thanks for your question,we dont have outlets in the rooms for charging phones or cameras since we are using Solar energy but we have the outlet in the main house which is secure so you can charge. Wifi is... More
1
Vote
UsHarish
8 August 2016|
AnswerShow all 2 answers
Response from barukabitaly | Property representative |
Dear Usha, Yes,at this lodge there is the Batwa cultural trail option. It's 9 hours to Bwindi impenetrable forest by road,if not you can go by air and it's one and a half hours but you have to pay an extra fee for the... More
1
Vote
Rnmarple
26 August 2015|
Answer
Response from barukabitaly | Reviewed this property |
Book through their chains of lodges, crystal lodges Uganda .
-1
Votes
Room Tips
"If you don't want to walk too far, ask for a room at the top of the hill!"
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"All similar layout with an expansion project currently in progress"
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"I think all the rooms are spectacular!"
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"it helps if you specifically ask for a nice view at the time of booking"
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