Really lovely place - staff are great, the chef is amazing- african hut rooms are great. Gaps under doors, so watch the rain spiders ;-). Nicely located and has on site parking of you hire a car. Secure, clean and relaxing.
My wife was given a gift voucher for a Champagne Breakfast for Two and was meant to come with all the trimmings. If I had to pay for this I would have thrown my toys, as for that amount money, geez we could have gone for a 3-course dinner. From a setting point of view, seeing its in the middle of Randburg it was really great. You kind of get the sense you are in the bush and not suburbia. The staff was very friendly and attentive so no fault there. Unfortunately, whilst we where there the inevitable load-shedding took place, so no coffee for breakfast other than decaf. We had a brief walkabout and looked at the accommodation and that all looked very nice. I would have given this a much higher rating if the outrageously expensive breakfast actually was justified.
This place is really nice if you're looking for something a bit different to the usual chain hotel experience and once I got over my initial reservations I allowed myself to enjoy the place for what it is. It isn't exactly a hotel, you'll be staying in a thatched roof guesthouse, meaning that it can be a little exposed to the elements and I wound up with a giant spider in my bathroom at one stage - but for the most part it is very relaxing and well facilitated. The biggest issue I had was with mosquitos and I was bitten a lot during the night, so much so that I had to wear two layers. The hotel could perhaps provide insect repellant? All in all, it was a nice change of scenery and the staff looked after me well.
As fabulous as always!!! A hidden sanctuary in the heart of Johannesburg. Could not be faulted. The service, the staff, the attention to detail. Outstanding. Lovely having dinner at Idwala and not having to log out. Would not consider staying anywhere else!!!
What a disappointment. Dont know who they bribed to claim they 5 star hotel. When I phoned to get my booking confirmed, then receptionist did.not even know if the rooms have aircon. Eventually someone phoned to say they have a room with aircon, but it was so noisy you had a choice, have no sleep with a cool room or swelter in the heat. Morning coffee, no milk, had to phone for that. Shower too terrible, no pressure and took forever to get to temperature, a pure waste of water. Breakfast, no choice of what type of toast, which only came after breakfast finished.(and it was not even fresh - as if they needed to move old stock rather than throw it away) Had to ask numerous times for a second cup of coffee, which only came when we were ready to.leave. The whole hotel seems to be on a cost cutting budget drive riding on their 5 star rating which it is not. Limited and terrible TV channel selection, unless you love SABC1,2 and 3 and some nondescript DSTV channel. The TV itself must be at least 20 years old. Nothing like the extensive list shown on the channel guide. It seems Idwala believe a large comfy bed entitles them to a 5 star hotel. …
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