We stayed over for one night in the Fairway Suite and I was surprised by the size of the room, the pictures don't do it justice. Plenty of space for my little one to run around. Separate kitchen, lounge and dining table in the room. Spacious patio overlooking the golf course. The bathroom had double vanity and double shower. The fireplace in the center of the room was a lovely addition. We will definitely come back!
Beautiful rooms, peaceful, great place for time for self. Excellent service. Clean rooms, generator kicked in quickly during load shedding, staff friendly and accommodating to requests. Strong WiFi connection throughout
The spa experience was fantastic - the girls are professional and friendly. The hotel staff are friendly and offer great service, they make you feel relaxed and welcome. The room was comfortable but we felt not enough water was given, especially when a spa treatment was booked. the air conditioner was also not working which made the room hot and stuffy.
After being delayed at OR Tambo for more than 2 hours we arrived at the hotel at 22.00. We had to unpack our bags and load the trolley while the reception staff looked on from inside. Not really welcoming! The rooms have seen better days, the one wash hand basin was blocked, the shower hose was leaking and the TV remote didn't work. We reported the TV remote each morning and after 4 days it hadn't been seen to. The breakfast service varied, on the last day we had to fetch our own coffee as it seemed that the restaurant was understaffed. Upon checking out I noticed a transport fee on my invoice, when I queried it, I was asked whether is was not using it to travel to the airport, even thought it was added to the invoice 2 days earlier. When I asked to see the slip that related to the transport fee, it was made out to a person with another surname, but with our room number. I also had my own car that I was using, so check your bill carefully when checking out.…
Room was very tired with several maintenance and repair issues. Not at all what you should get for this level of hotel. But the staff were friendly and helpful and, if you like golf, then the position on the golf course is nice.
My husband and I had an amazing 1 year anniversary at the Hotel and Spa and would recommend it to anyone. They made the room for us on the day of our anniversary and it looked beautiful. My husband loved the Golf and we enjoyed our Spa sessions.
We really enjoyed our stay at the fairway hotel it was our second time staying there the service is excellent and the rooms are always clean.It is very convenient for kids. They always make the stay very welcoming.It is a very pretty place to stay at and we all enjoyed our stay.
Excellent hotel, rooms decorated beautifully and v spacious. Everything we needed was supplied to us Extremely clean and bright rooms.Staff friendly and helpful. Food amazing and over all a v pleasant stay. Would certainly recommend it
We stayed in a suite. Half of the light bulbs were out. Windowsill in the bathroom was so dirty. This was recommended as a top rated five star hotel. No slippers in the bathroom and only one bath robe. We invited friends for supper. The restaurant was a major disappointment. The menu was very limited and even some of the items were not available. We haven’t seen our friends for 2 years. Main courses were served first and then the starters and bread were brought to the table. At 11 pm they told us they have to get the dining room ready for breakfast and asked us to leave. This was the most embarrassing evening . Dining room was dirty. Chairs in the place need to be replaced. I can’t believe they hosted the SA open here. I hope the players and guests stayed at a decent hotel.
Great hotel conveniently located at Rand Park Golf Club. Staff generally helpful. You do need to check the room for loose fixtures and are operational. Overall, great place to stay and value for money.