We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Just spend a birthday weekend at MG.( thank you for the complimentary wine in the room).
The landscape is just as beautiful as ever. The reception ladies were wonderful, as was the lady chef at breakfast. She cooked the most delicious omelettes, under huge pressure...More
My husband and I decided to celebrate my birthday by spending the weekend at Mount Grace. We really made the right choice. The Spa and the facilities offered exceeded our expectations. We received world class treatment comparable to any spa in a European city.The room...More
Easy drive from Pretoria and Johannesburg. Room was wonderful and as it was a Wedding Anniversary the Staff went out of their way. Flowers in Room, special Birthday Cake and great Food. Lovely Gardens and all and all Money well spent. And reasonable as well.More
Thank Mike W
Response from MountGrace, Guest Relations Manager at African Pride Mount Grace Country House & SpaResponded 1 week ago
Dear Mike W,
Thank you for sharing your experience at the African Pride Mount Grace Country House & Spa through the Trip Advisor.
Firstly let me say Congratulations on your Wedding Anniversary and Birthday celebrations. It's always a pleasure to read positive feedback from our...More
I have been a loyal guest over the past 4 years, both for leisure and for business. However within the last 3 years the service has been absolutely horrific, both at the front desk and the restaurantsMore
1 Thank melissakahn2018
Response from MountGrace, Guest Relations Manager at African Pride Mount Grace Country House & SpaResponded 2 weeks ago
Thank you for your feedback on TripAdvisor.
It is with regret that we read that the STAFF and Management did not provide 5 star service to you as a loyal GUEST this will be addressed with the hotel TEAM.
I do hope that...More
I was quite shocked and disappointed to see how standards of service and the actual facilities had dropped since my last visit.
Generally poor level of service and complete lack of "customer centricity".
Will not visit again.More
1 Thank 259dolores
Response from MountGrace, Guest Relations Manager at African Pride Mount Grace Country House & SpaResponded 3 weeks ago
As a valued GUEST, we thank you and appreciate your feedback posted onto TripAdvisor.
We pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen extremely short of our goal during your stay.
Please accept our sincere apology...More