Our experience at the Dreams Royal Beach was excellent beginning with our personal prefered club concierge Martin. Whatever was needed he helped attend to our needs. We will definitely becoming back. It
Great resort! Top notch service!! Marcelo was the most fabulous butler. He spoiled us the entire time and everyone treats you like family! Samuel was an amazing bartender, too!! Resort is super nice. Great pools, amazing food! Something fun to do every day. Would highly recommend this resort!
Quick trip with friends; stayed in Preferred swim out. Marcelo (bulter) was the best...I don't know how he had time to take care of anyone else as he made sure we were well taken care of morning, noon & night and there were 12 of us! In between, Nelson & Jefry made sure we did not "dehydrate" at the swim up bar. I should have given Nelson my fitbit...would have broken world records! Remembering people's drinks, habits, etc on a daily basis with so much guest turnover is a skill and these people definitely excel at it! When we weren't at the pool Christian at the preferred club bar made sure to take good care of us. Overall service was amazing throughout the resort and I think because of Nelson's great service I cannot remember everyone's name but housekeeping, grounds, entertainment, wait staff and the rest of the crew also deserve credit. We did book a private boat cruise (Sunshine Cruise) thru Amstar in the lobby; would recommend looking into that if you are bigger group and want to have some fun on your own. Sometimes not everything goes as planned, we had a "overbooking" issue but I think the service ended up overshadowing that in the end. I would feel confident recommending this place to friends!…
The accommodation and food were AMAZING! The staff and Marcelo our butler went above and beyond to accommodate our large family by making arrangements for large group dinners. To making sure we always had every little thing we could need at the drop of a hat. Our family was there to celebrate the life of my dad and they managed to create a wonderful celebration for us that was perfect! World class service!!! Can’t wait to return to my Punta Cana family!
Marcelo our butler was a 5+. Hotel and staff were awesome. The property was well taken care of and enjoyable. I would recommend for a good in safe family stay. The pools were very relaxing!! I hope to visit again
If you’ve been to an all inclusive, you’ll see and experience all of that! What sets this resort apart is the staff. You will not pass anyone that does not smile and greet you. Our butler Marcelo helped with every detail for our group …check in and out, a room move, all our reservations, checked in daily if there was anything needed—-he was amazing! And then Nelson Jr at the pool was the best pool attendant we have ever had…FIND HIM! You won’t go thirsty! In the evenings at the Preferred bar in the lobby…Christian will make you a fine cocktail …we enjoyed his espresso martinis! Grounds are very well maintained, beautiful pool and lazy River. Tried Oceana, Steakhouse and Fusion in the evenings and had pizza from Portofinos for lunch which were all good! Go to Dreams Royal Beach, you will not regret it. The family there will take care of you :)…
The interlude was amazing. Robert was a phenomenal server. Dolores was very attentive to me and my family. Grateful for the experience. Estephanie, máximiliano, Oniel, Euclide were a great staff. Team made us feel special.
I had a fantastic time at Dreams Royal beach. The staff was amazing and they catered to your every need. Especially Robert, Estefani, O’niel and Maximiliano. Robert makes very good Old Fashions. I highly recommend this resort and I see myself coming back.
We came to Dreams Royal for a wedding and we had the best service. Every person we encountered for the bars to the restaurant were great! Drislin was super attentive and sweet! Spaghetti is one of the entertainers by the pool and he was so funny! Overall we had a great stay.
I went on a family trip to this hotel. The service provided by the staff was excellent, especially by Drislin at the theatre area. The bar and entertainment team was excellent and the facility was super clean. Room service was excellent and very attentative.