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Blvd. Turistico del Este, Km. 28 #74, Bavaro, Punta Cana 23000 Dominican Republic
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COVID-19 update: See the added health and safety measures this property is taking.Read more
2 people have started booking this hotel
Hotel direct offer!Summer state of mind: Book with up to 50% off + kids and teens stay free
US$757
Reserve now, pay at stay
US$755
Free cancellation until 21/12/12
Reserve now, pay at stay
US$17 400
US$680
Expedia.comUS$755
Hotels.comUS$755
Agoda.comUS$17 400
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 21/02/09 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hard Rock Hotel & Casino Punta Cana
Updated 21/02/09 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#23 of 47 hotels in Bavaro
Location
Cleanliness
Service
Value
The 1,775 room Hard Rock Hotel & Casino Punta Cana is situated on pristine sugar white sands stretching 121-acres along Macao Beach in the Dominican Republic. Hard Rock's first all-inclusive hotel and casino exudes lavish five-star amenities and personal service to create the ultimate rock star getaway. Among the resort's many offerings are luxe accommodations, the signature Rock Spa(R), 18-hole Nicklaus designed golf course, iconic music memorabilia and a larger-than-life Vegas-style casino - the largest in the Dominican Republic, featuring Oro nightclub. Guests also enjoy 11 expansive pools, four swim-up bars, a kids pool and lazy river. A variety of gourmet dining options is available through the resort's nine restaurants. The property also features more than 65,000 square-feet of flexible event and meeting space.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Babysitting
Parking
Wifi
Hot bath
Lazy river
Pool / beach towels
Infinity pool
Adult pool
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Swimup bar
Poolside bar
Golf course
Tennis court
Water park
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Additional bathroom
Desk
Dining area
Minibar
Cable / satellite TV
Walk-in shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Green
Languages Spoken
English, Spanish
Hotel links
Special Rate:Summer state of mind: Book with up to 50% off + kids and teens stay free
Location
Full view
72Somewhat walkable
Grade: 72 out of 100
16Restaurantswithin 1 km
4Attractionswithin 1 km
Contact
Blvd. Turistico del Este, Km. 28 #74, Bavaro, Punta Cana 23000 Dominican Republic
Getting there
Car HireSee all Bavaro car hire
33027Reviews3781Q+A100Room tips
Reviews
Traveller rating
- 22 479
- 5 509
- 2 756
- 1 153
- 1 135
Traveller safety
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Popular mentions
So far Hard Rock Hotel and Casino in Punta Cana is disappointing. The food so far has been just ok. The housekeeping service is terrible. Our towels were not replaced, they took away our bath mats and extra towels and did not restock the mini-fridge. I had to call to have these things restocked. Also, the sales person who tried to get us to go to the sales breakfast was way too persistent and could not just understand we were not interested. Fun place for pools, but other wise the service is suspect for the price.
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Date of stay: July 2021Trip type: Travelled as a couple
1 Helpful vote
Helpful
+1
Hotel's Favourite
Stayed Dec26-31, 2020 Had a great time! Safe, Clean and most of all the staff are all so friendly and appreciative to have guests. They go above and beyond for sure! If you visit, be sure to have a drink at the beach bar with the excellent staff members Deyaniris and Noel 🌴
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Date of stay: December 2020
Value
Cleanliness
Service
3 Helpful votes
Helpful
Response from General Manager HRPC, General Manager at Hard Rock Hotel & Casino Punta Cana
Responded 02 Jan 2021
Dear 991loril, Thank you for your 5 star review regarding your recent stay with us. We will certainly share your comments with Deyaniris and Noel, they will certainly be happy to know their hard work and dedication are recognized. Our entire team looks forward to the privilege of welcoming you back. Rock On! Edward Then Customer Care “This Review was responded to on behalf of the General Manager of Hard Rock Hotel & Casino Punta Cana
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We had a wonderful time staying for one week at the hard rock Hotel and Casino. Algelis was our butler. He made everything very easy for us. He made all of our dinner reservations and changed times if we needed to without any problem. He also scheduled all of our spa treatments and came to visit us at least once a day to see how things were going. He is extremely accommodating and very personable and has a great sense of humor! If I come back there I would request him again for sure! The property is so big we didn’t get to see everything but the parts of the property we did use were excellent! The pools are beautiful and everything is decorated beautifully. The spa is amazing! We hope to return in the very near future!
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Date of stay: July 2021Trip type: Travelled with family
Helpful
I had so much fun visiting this resort. Laura the personal assistance was awesome. She made sure we were taken care of and our needs met . Please request her if you have hall of frame, you won’t be disappointed. Also Bryant was the coolest and friendliest driver we found.I’ll be looking for him next time. A big applause goes to Nestor at the member pools. He made the beginning part of our vacation truly wonderful. One of the issues I had was room service was very slow. I’m sure they are not staff fully yet, but please work on that
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Date of stay: July 2021Trip type: Travelled with family
Helpful
I stayed at this location in May of 2021. This place is amazing! The rooms are enormous and very upto date. Room service was I believe 24 hours, but, it was avaliable and the food came very fast. The workers were all very nice and accomodating. The nightly entertainment was amazing! Renting the cabana on the beach was the best thing I did this year! The hotel is very clean and I loved how they had many choices for dining restuarants nightly. The wait staff was amazing! The casino was really cool and the drinks was not watered down. This is a large facility and they have workers in golf carts that can take you to the area that you need which is great. I will visit this location again. I give this place a 10 out of 10 stars.
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Date of stay: May 2021
Location
Cleanliness
Service
Room Tip: This place is located right on the beach
See more room tips
Helpful
PRICE RANGE
US$285 - US$755 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hard rock hotel and casino punta cana, moon palace hotel, moon palace resort all inclusive
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
1775
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Claim Your Listing Frequently Asked Questions about Hard Rock Hotel & Casino Punta Cana
Which popular attractions are close to Hard Rock Hotel & Casino Punta Cana?
Nearby attractions include Hard Rock Casino Punta Cana (0.2 km), ORO Nightclub (0.09 km), and Little Switzerland (0.06 km).
What are some of the property amenities at Hard Rock Hotel & Casino Punta Cana?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hard Rock Hotel & Casino Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hard Rock Hotel & Casino Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hard Rock Hotel & Casino Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Hard Rock Hotel & Casino Punta Cana?
Conveniently located restaurants include Montserrat Manor Restaurant, Toro, and Los Gallos.
Are there opportunities to exercise at Hard Rock Hotel & Casino Punta Cana?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hard Rock Hotel & Casino Punta Cana have an airport shuttle?
Yes, Hard Rock Hotel & Casino Punta Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hard Rock Hotel & Casino Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Hard Rock Hotel & Casino Punta Cana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hard Rock Hotel & Casino Punta Cana?
The staff speaks multiple languages, including English and Spanish.