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Protea Hotel by Marriott Mossel Bay

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Protea Hotel by Marriott Mossel Bay
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406 Reviews from our TripAdvisor Community

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Showing 349: English reviews
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Dublin, Ireland
Reviewed 2 days ago NEW

We spent just one night at the Protea Hotel as we made our way along the Garden Route. When we arrived at about 1pm, our room was not ready so we went off for a spot of lunch and explored a bit of Mossel Bay. On our return we were greeted warmly and escorted to our room which was one...

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Helpful?
Thank Rjoc
Malaga, Spain
Reviewed 4 days ago NEWvia mobile

Very fast and efficient check in with a smile, lovely welcome and offered a drink on arrival, very nice touch. Large comfortable bed and with a decent size bathroom and excellent walk in shower and very clean.

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Thank 450kate
Reviewed 1 week ago via mobile

We stayed here in the last night of our Garden Route tour and found the hotel quite comfortable and the room was clean, modern and tasteful with an excellent drench shower. Unfortunately, we were given the wrong wifi code upon arrival, as were others in our party and worse still I had been planning to watch the football late at...

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Helpful?
Thank SteMar247
ProteaHotelMosselBay, General Manager at Protea Hotel by Marriott Mossel Bay, responded to this review

Dear SteMar247 Thank you for taking time to review our hotel with your recent stay at the Protea Hotel by Marriott Mossel Bay. We appreciate your feedback. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apologies for the wi-fi...

Pretoria, South Africa
Reviewed 1 week ago

The Hotel has amazing staff. The reception is welcoming.The rooms are spacious & big with acceptably comfortable bed. The dining area has a very good Chef. Try the prawns dish! Do not miss breakfast..

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Thank 11dumisanin
Reviewed 2 weeks ago via mobile

we stayed there for 1 night on our way from capetown to port elizabeth, without booking ahead. the staff was very friendly and the room nice and clean. the construction is a bit noisy since you hear other guests passing in the corridor. we did not take breakfast. wifi connection was ok.

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Helpful?
Thank susanne0
ProteaHotelMosselBay, General Manager at Protea Hotel by Marriott Mossel Bay, responded to this review

Dear susanne0, Thank you for taking the time to write your comments Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize for the noise disturbance caused by corridors. Rest...

Greater London, United Kingdom
Reviewed 3 weeks ago

really nice hotel with very friendly staff- enormous room with separate self catering facilities would certainly recommend this hotel and excellent breakfast with superb griddle omelettes and good selection of fruit,

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2Thank anthony b
Thurles Co TIPPERARY
Reviewed 3 weeks ago

Looks ok from the front but when you go in there is a lovely warm reception .The Staff were very friendly and helpful .The restaurant was fab but the food was divine. I wanted to go Shark cage diving but was a bit late booking it But the receptionist Alphonso's did so much he did manage to get me in...

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1Thank Delia L
London, United Kingdom
Reviewed 3 weeks ago

Our travel agent included 2 nights here as part of our 'Garden Route' holiday. I really don't know why we stayed there as it doesn't have much to offer. We went for a walk along the cliff tops, which was pleasant and sat on the beach for a while, but the town was not very interesting. The hotel restaurant is...

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1Thank philip t
ProteaHotelMosselBay, General Manager at Protea Hotel by Marriott Mossel Bay, responded to this review

Dear philip t Thank you for taking time to write your comments on Tripadvisor. It is unfortunate that you did not get to experience Mossel Bay and what it has to offer. The hotel self if centrally located being within walking distance of all the mayor tourist attractions and the Mossel Bay Tourism office across the road. Shark Cage Diving,...

Shenzhen, China
Reviewed 3 weeks ago via mobile

Had some very tasty snacks at the hotel bar. The room was large and nice, the wall however is not soundproof enough though, next door neighbors watched TV to maybe 2 or 3am and we had to listen. Stairs on the way from lobby to room as I remember, not very suitcase-friendly. Overall this place is good value for its...

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1Thank Littledumpling12
Reviewed 4 weeks ago via mobile

From the welcome to check in overall good personal welcome card to make you feel at home. Rooms neat and clean with a touch of modern. Bar area very good and staff good with service and letti g you feel at home. i love the layout amd the setting. Dinner was good and restaurant busy which is a always a...

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Thank Anneri C
ProteaHotelMosselBay, General Manager at Protea Hotel by Marriott Mossel Bay, responded to this review

Dear Anneri C GUESTS' perceptions of the service they receive whilst staying with Protea Hotels is the only true yardstick we have for measuring whether or not we have met their expectations. I should, therefore, like to thank you for taking the time to review us on Tripadvisor with your recent stay. We were delighted to receive your commendations about...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Pool
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The luxurious 31-roomed Protea Hotel Mossel Bay is a graceful landmark, built in 1846, overlooking Santos Bay and harbour. Nestling on the Mossel Bay shoreline with the majestic Outeniqua Mountains as a backdrop, the Protea Hotel Mossel Bay is singled out from other establishments. Protea Hotel Mossel Bay is situated 5 min from Santos Beach. Take in the sea air whilst dining at Café Gannet, where you can sample local mussels, fresh fish and oysters or try the chefs daily specials. As sunset arrives, visit the Legendary Blue Oyster Cocktail Bar, with its own special ambience, pool deck and superb sea views, is the perfect place to kick off a decadent evening out or simply just to relax and enjoy the sunset with an aperitif before dinner. Added attractions are the close proximity to shopping facilities, the yacht club, harbour and north-facing, sun splashed beaches. As part of the museum complex, the Maritime, Local History and Shell Museum, as well as the Old Post Office Tree, are all within strolling distance. The new golf estate is 2km away and the airport a 20 minute drive. ... more   less 

Additional Information about Protea Hotel by Marriott Mossel Bay

Address: cnr of Church and Market Streets, Mossel Bay 6500, South Africa (Formerly Protea Hotel Mossel Bay)
Region: South Africa > Western Cape > Mossel Bay
Price Range: R1 213 - R2 225 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel by Marriott Mossel Bay 4*
Number of rooms: 31
Reservation Options:
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Also Known As:
Mossel Bay Protea Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott Mossel Bay staff and other travellers.
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Questions? Get answers from Protea Hotel by Marriott Mossel Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for suite”
 of 5 bubbles Anthonyhblake, 1 Mar 2017 | Read review
“Ask for a room with a view of the beach”
 of 5 bubbles 683philipt, 1 Mar 2017 | Read review
“The Presidential suite is very nice for a family.”
 of 5 bubbles , 14 Feb 2017 | Read review
“the rooms in the old part looked a bit dark so ask for room in newer part”
 of 5 bubbles travelaslongasican, 30 Jan 2017 | Read review
“No.1 and adjcaent rooms are super modern.”
  • Stylish bathroom
 of 5 bubbles Bluefox47, 27 Jan 2017 | Read review
5 of 5