Protea Hotel by Marriott Mossel Bay

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Deluxe Room
Room & Suite (176)
Dining (35)

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R 1 970
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About

4.5
#2 of 10 hotels in Mossel Bay
4.5 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.2 of 5 bubbles
Value
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Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Business
Family
Languages Spoken
English, Afrikaans
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Bicycle rental
Airport transportation
Conference facilities
Meeting rooms
Parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Baggage storage
Non-smoking hotel
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
641Reviews7Q+A100Room tips
Traveller rating
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Detailed Reviews
Davidbignose! wrote a review Feb 2020
Woodstock, Vermont2,330 contributions437 helpful votes
4.0 of 5 bubbles
We booked the Presidential suite for two nights and a vast well equipped space it was. However on a 36c day the only a/c was located in one of the bedrooms. For a mini split system I know you can add additional heads and cannot understand why this was not installed?

The quality of art, TV, beds, linen, bathroom tub, shower was very high and the place was very clean. The room was also quiet and we cooked ourselves supper in the suites kitchen on both nights. We had to ask for a fan (it was that hot!) and this was quickly delivered.

One other irritation was that a window in the second bedroom had no blind thus the sun shone in at 05.00. A quick fold of a blue pool towel and a bit of tape had it covered, but again why wasn't this rectified when the place opened?

Thankfully the 2nd night was much cooler and we all slept a lot better. Overall the Presidential suite was quiet and we felt very special.

The breakfast and restaurant area were pleasant, the choice of breakfast food OK but the cappuccino I prepared from the machine was the second WORST one I've ever drunk...so bad that I didn't drink it!

The pool is small as is the garden, but the whole area is well maintained and clean.

Throughout our stay Peter and his colleagues were charming, personal and made us feel very welcome.
Read more
Date of stay: February 2020
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ProteaHotelMosselBay, Guest Relations Manager at Protea Hotel by Marriott Mossel Bay
Responded 09 Feb 2020
Dear Davidbignose On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Protea Hotel by Marriott Mossel Bay. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences and rectify our shortcoming. Thank you for staying at the Protea Hotel Mossel Bay and we hope you choose to create more memories here whenever your travels bring you back to Mossel Bay. Regards Val Johnson Protea Hotel by Marriott Mossel Bay
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92lauren wrote a review Jan 2020
United Kingdom88 contributions41 helpful votes
5.0 of 5 bubbles
We stayed here for 1 night as this was a place my boyfriend had always wanted to stay. At check in we were given a hand written welcome card and our name was on the board behind reception welcoming us to the hotel too.
We were escorted to the room by a member of staff who helped carry our bags up. The room was beautifully decorated and had a gorgeous view of the harbour, the bathroom was complete with a bath and a huge walk in shower.
The balcony was cosy and spacious.
It was a busy Wednesday evening and we dined at the Gannet restaurant and the food was incredible and the cocktails were top notch! the staff were stretched out but still delivered an amazing service.
After dinner we took a bottle of champagne to the room to enjoy on the balcony, it was really peaceful. The bed was super comfortable and we had a great nights sleep.
Read more
Date of stay: January 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: We choose to book the suite this came with a balcony overlooking the harbour
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ProteaHotelMosselBay, Guest Relations Manager at Protea Hotel by Marriott Mossel Bay
Responded 20 Jan 2020
Dear 92lauren Thank you for your words of appreciation and taking time to write us your comments with your recent stay at Protea Hotel by Marriott Mossel Bay. We are delighted to receive your compliments and we will certainly congratulate the STAFF for their exemplary service. It was our pleasure to host you and we hope you choose to create more memories with us whenever your travels bring you back to Mossel Bay. Yours sincerely Val Johnson
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Jones wrote a review Apr 2021
Cape Town, South Africa15 contributions7 helpful votes
5.0 of 5 bubbles
Loved our family weekend getaway stay at Protea Hotel Mossel Bay. Rooms were very spacious and spotless , enjoyed the beautiful view overlooking both the harbour and the beach as well as the lovely pool area. Excellent room cleaning service and overall the staff were very friendly. Our entire stay was comfortable and enjoyable.
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Date of stay: April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peter H wrote a review Mar 2020
Cotignac, France326 contributions146 helpful votes
3.0 of 5 bubbles
Firstly, the reception staff were excellent. My friend had booked the wrong date but the reception staff sorted it out and we had the rooms originally booked.

The rooms were harbour suites and, whilst spacious we felt they were impractical as they are on two floors with the bedrooms downstairs. The rooms had 2 balconies, one with a table and 2 chairs and the other with just 1 sunbed for two people ?

When we went for dinner the service in the bar was very slow and the gin demonstration area closed for a private function. We ate in the Restaurant and the food was very good although again, whilst the staff were very friendly, the service was very slow. This was primarily because the private party from the gin area had moved into the restaurant.

Overall, potentially a good hotel but probably not for us
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Date of stay: March 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alan S wrote a review Oct 2022
Cheadle, United Kingdom65 contributions34 helpful votes
4.0 of 5 bubbles
This is a nice hotel and property with an on site restaurant and gin distillery. The hotel is nicely located close to the harbour for boat trips and also a short walk from town centre shops and Bartolomeu Dias Museum. A little further away, but within walking distance, is Santos Beach, which is a lovely sandy crescent beach with good facilities.
We stayed in a 1 bedroom king suite with harbour view and balcony. The suite was on two levels with a lounge and kitchen on the upper floor and the bedroom and bathroom below. Facilities were all very nice and the kitchen was a bonus, with full fridge and microwave plus all necessary crockery and cutlery. However there was no soap or towel provision in the kitchen area.
The bedroom was of ample size with built-ins and laying space and the bed was comfortable. The bathroom was large and nicely laid out. However there was a bad drain smell when we visited and it appeared to be coming from the shower drain.
There was not enough soap or towels in the bathroom and there was no bath mat. Only two larger towels were provided plus one small hand towel that ended up being our bath mat. We asked for more and were given another single larger towel. No bath mat or additional hand towels. This was very strange and felt a bit cheap really. Why would you provide a nice room and suite and skimp on towels. The shower tray was textured but the main floor was polished tile throughout, so a bath mat was a necessity. This was poor.
There should also have been more soap and shampoo. Only one small bar of soap was provided and one small tube of shower gel. Again this felt like skimping on necessities. And please provide towel and soap to the kitchen area. This is on a different level to the bathroom so most inconvenient when washing hands or kitchen items.
The hotel did have a gym, but it was limited to one old cycle/cross train machine and a treadmill. It did have adequate loose weights.
There was a small pool on site and there was ample seating throughout the external areas of the property. The property was very well presented.
On the plus side, the restaurant was fabulous with a varied menu for both omnivores and vegetarians. The staff were very helpful and friendly. Ask for a gin tasting in the bar or restaurant and you will enjoy the three gin flavours distilled on site.
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Date of stay: October 2022Trip type: Travelled as a couple
Room Tip: Free parking available on street outside hotel. Otherwise it’s paid parking inside.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Valthia Johnson, General Manager at Protea Hotel by Marriott Mossel Bay
Responded 10 Oct 2022
Dear K297Rlalans Thank you for taking time to write a review. Glad you've enjoyed your stay and all the facilities our property has to offer. Your interest and concerns are therefore extremely valuable to us and remedial action has been put in place to ensure this does not occur in future. Hope we will have the pleasure off welcoming you back again in the near future.
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Liz L wrote a review Jan 2020
Bristol, United Kingdom65 contributions72 helpful votes
4.0 of 5 bubbles
Stayed here for just one night whilst doing the garden route on a longer cricket tour
It is a very quaint hotel in a very sleepy town, it overlooks the harbour and beach.
Looks like it has been recently refurbished as everything was clean and fresh and very modern.
Staff eager to please and polite.
Ate in restaurant, reasonably priced, good service and delicious food, despite the restaurant being pretty full ( it is probably best restaurant in this sleepy area).
Room modern and clean, WiFi good.
Nice cocktail bar overlooking the harbour.
Would stay here again
Read more
Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ProteaHotelMosselBay, Guest Relations Manager at Protea Hotel by Marriott Mossel Bay
Responded 12 Jan 2020
Dear 839lizl Thank you for taking time to review our hotel with you recent visit to Mossel Bay. We are delighted that you've enjoyed your stay with us and what our establishment has to offer. Mossel Bay is halfway between Cape Town and Port Elizabeth which makes it the perfect place from which to explore the rest of the Garden Route. Boasting one of the longest zip-lines in the world, White Sharks or Experience the awe of standing at Point of Human Origins in caves is just of few of the highlighted of our beautiful Mossel Bay. We appreciate your feedback and hope we'll have the pleasure of welcoming you back. Kind Regards Val Johnson
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Voyagearoundtheworld wrote a review May 2020
Berlin, Germany544 contributions1,308 helpful vote
5.0 of 5 bubbles
The hotel is nicely located with restaurants and shop in its vicinity and has great bay and harbour views. Rooms are spacious and beautifully appointed on 2 floors with balconies and large bathrooms. There is a small pantry in the entry hall. Public areas are tastefully furnished and decorated. All staff is super friendly and helpful. The in- and outdoor bar by the small pool is great and very popular. The poolarea has great views of the bay. The onsite restaurant is great for fish and packed with locals and guests alike. Breakfast is very good. Protea Mossel Bay is a very good option to stay on your way along the Garden Route-
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Review collected in partnership with ASUS 12 W8 IE Bookmark
Date of stay: June 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: go for a harbour view room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ProteaHotelMosselBay, Guest Relations Manager at Protea Hotel by Marriott Mossel Bay
Responded 23 Jun 2020
Dear Voyagearoundtheworld On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Protea Hotel Mossel Bay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Thank you for staying at the Protea Hotel Mossel Bay and we hope you choose to create more memories here whenever your travels bring you back to Mossel Bay. Yours sincerely Protea Hotel by Marriott Mossel Bay
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zerwickrenatevictor wrote a review Jan 2022
Centurion, South Africa2,443 contributions942 helpful votes
5.0 of 5 bubbles
My husband and I had the pleasure to stay at the Marriot Protea hotel in Mosselbay for nine nights. We were warmly welcomed upon arrival and check in was hassle-free. Strict Covid protocols were followed which we appreciated.

The hotel and reception area boasted an intimate and sophisticated décor and ambience. Our room (deluxe double nr 332) was situated in the annex building on the ground floor. The room was beautifully decorated, spacious and sparkling clean. The king size bed was very comfortable and provided a good night's rest. It also boasted a furnished courtyard where we spent precious time with our son.

The room had a mini bar fridge which came in handy. High quality Earththerapy Africa toiletries were provided and replenished daily.

The hotel was perfectly situated to explore restaurants in the area and the Diaz museum complex next door.

We enjoyed numerous meals at Café Gannet Restaurant and the Blue Oyster Cocktail Bar which was exquisite (see my separate reviews for both).

All the staff members treated us like royalty with true and heartfelt hospitality.

George airport is approximately a 30 minutes’ drive from the hotel (depending on traffic to get to the N2 highway).

In conclusion we thoroughly enjoyed our stay at the Protea hotel in Mosselbay and we shall definitely stay there on our next visit to Mosselbay.
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Date of stay: November 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joe P wrote a review Dec 2020
Pretoria, South Africa217 contributions46 helpful votes
5.0 of 5 bubbles
The staff was simply put, great. Very friendly and strait to the point. The rooms are modern, well lit and roomy. The presidential suite is on two levels but there are balconies on both levels.

The garden and hotel grounds are neatly kept and lounge seats are available for informal meetings or to catch up with event of the day with friends.

The bathroom is very roomy and spotless. This really makes for a pleasant stay.
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Date of stay: November 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: All rooms have sea view but go for the outer rooms to avoid the building in front of the hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Valthia Johnson, General Manager at Protea Hotel by Marriott Mossel Bay
Responded 22 Jan 2021
Dear Joe P On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Protea Hotel Mossel Bay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Protea Hotel Mossel Bay and we hope you choose to create more memories here whenever your travels bring you back to Mossel Bay.
Read more
Report response as inappropriate
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Cindy R wrote a review Oct 2023
Pretoria, South Africa128 contributions108 helpful votes
4.0 of 5 bubbles
Our party of four thoroughly enjoyed our stay at the Protea Marriott hotel.

It is well situated, has a harbour and sea view and is close to the restaurants and beaches. The rooms are a good size, nicely decorated and comfortable. Ours had a balcony on which we enjoyed early morning tea and coffee. There is parking in front of the hotel and a guard on duty. For a small fee one can park on the premises which is safe and secure.

Included in the price was a gin tasting. Excellent gin is made and beautifully bottled on the premises. Well worth a taste.

There is a lovely restaurant that serves good food and where the appetizing buffet breakfasts are served. All the dishes are freshly prepared and their coffee is of a high quality.

Staff are all friendly and helpful and are willing to assist with all requests. Good value for money and one I can truly recommend.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Valthia Johnson, General Manager at Protea Hotel by Marriott Mossel Bay
Responded 26 Oct 2023
Dear Cindy R439 Thank you for taking your time to post a review. Always a pleasure to hear you and your party enjoyed your stay in our Harbor Rooms. These rooms have amazing views over the bay. The Cape Saint Blaze also offer the Gin Making experience where you can make your own gin and the Cafe Gannet has a spoilt for choice menu for your next visit. I sincerely hope we will have the pleasure of welcoming you back again. We have shared your positive feedback with the Team. Kind Regards Protea Hotel by Marriott Mossel Bay
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Sandra B asked a question Jan 2018
Wraysbury, United Kingdom2 contributions
From what time is breakfast served on weekdays?
Answer from MaryLou24
Basingstoke, United Kingdom192 contributions75 helpful votes
I think it was between 7 and 10...
Answer from sherek2017
Cape Town, South Africa6 contributions2 helpful votes
Hi Sabah Sorry for late response - next visit you may want to try their Harbour suites (I think they're called). they are 3 level suites. Entrance level is living area with kitchen & lounge area opening out onto a verandah, downstairs is the main bedroom with nice big bathroom also opening onto a verandah and upper loft room with two single beds. All very nicely decorated..... Kind regards Sherene
Valena18 asked a question Sept 2015
London, United Kingdom440 contributions196 helpful votes
Could you tell me what the charge for breakfast is please. Is there free parking?
Answer from sherek2017
Cape Town, South Africa6 contributions2 helpful votes
Can't recall the price for breakfast - hubby paid :) but there is free parking... Regards Sherene
FionaFen wrote a tip 12 Apr
Marlborough Region, New Zealand185 contributions53 helpful votes
4.0 of 5 bubbles
"Get sea view Parking available"
Read full review
Joshua wrote a tip Feb 2024
Somerset West, South Africa27 contributions2 helpful votes
4.0 of 5 bubbles
"The parking is super limited and you have to park in a rather unsafe area if you do not pay for inside parking which is only 5 cars sadly."
Read full review
Amanda B wrote a tip Nov 2023
Phoenix, Arizona156 contributions108 helpful votes
5.0 of 5 bubbles
"Our room had two levels. A sitting area and kitchen upstairs and bed and bath down. If you do not like stairs, make sure to specify."
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Georgelocals wrote a tip Oct 2023
George, South Africa14 contributions3 helpful votes
5.0 of 5 bubbles
"The proximity is excellent one can walk to nearby coffee shops and restaurants."
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Pieter & Linda wrote a tip Aug 2023
Moergestel, The Netherlands35 contributions31 helpful votes
5.0 of 5 bubbles
"The Protea is very good located in Mosselbaai and is a luxery hotel."
Read full review
Not the right property for you?
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PRICE RANGE
R 1,779 - R 2,082 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mossel bay protea hotel
FORMERLY KNOWN AS
Protea Hotel Mossel Bay
LOCATION
South AfricaWestern CapeMossel Bay
NUMBER OF ROOMS
38
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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PROTEA HOTEL BY MARRIOTT MOSSEL BAY - Now R 1 792 (Was R̶ ̶2̶ ̶0̶0̶0̶) - UPDATED 2024 Reviews & Price Comparison (South Africa) - Tripadvisor

Frequently Asked Questions about Protea Hotel by Marriott Mossel Bay
Which popular attractions are close to Protea Hotel by Marriott Mossel Bay?
Nearby attractions include Bartolomeu Dias Museum Complex (0.1 km), Harry Giddy Park (0.4 km), and St Peter's Church (0.4 km).
What are some of the property amenities at Protea Hotel by Marriott Mossel Bay?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Protea Hotel by Marriott Mossel Bay?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Protea Hotel by Marriott Mossel Bay?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Protea Hotel by Marriott Mossel Bay?
Yes, free parking is available to guests.
What are some restaurants close to Protea Hotel by Marriott Mossel Bay?
Conveniently located restaurants include Carola Ann's, La Peron Visskerm, and Cafe Gannet.
Are there opportunities to exercise at Protea Hotel by Marriott Mossel Bay?
Yes, guests have access to a pool during their stay.
Does Protea Hotel by Marriott Mossel Bay have airport transportation?
Yes, Protea Hotel by Marriott Mossel Bay offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Protea Hotel by Marriott Mossel Bay located near the city centre?
Yes, it is 0.9 km away from the centre of Mossel Bay.
Are any cleaning services offered at Protea Hotel by Marriott Mossel Bay?
Yes, dry cleaning and laundry service are offered to guests.
Does Protea Hotel by Marriott Mossel Bay offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
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