Rooms were nice and clean but waiting for a lift to get to your room or come down was always a long wait as they only had 2 and were pretty busy. The dining area is really nice and the food was good. The breakfast area is more basic but the choice of food was nice however some items were cold and needed to be warmer.
Spent six days and seven nights here. Probably a minor fault but there was nobody to help us with our luggage on arriving or leaving. Breakfast, which is included, is quite good but they need to turn up the heat on their tureens. There are three eateries around the Casino but I wouldn't recommend any of them. Gambled a bit in the Casino but the slot machines ate us like a mealie!
Check-in was simple, the room was good, the staff are friendly. The restaurants are in the casino, which isn't a problem, but the food wasn't hot enough for our liking. Breakfast, however, in the hotel was an excellent buffet The chef cooks eggs the way you want them and there's a machine where you can make your own pancakes. The manager made my wife a cup of tea!
The room was not too large, overlooking the pool area and the garden. Extremely dangerous was the sliding window where one could easily fall next t the pool. At etering the hotel on the ground level, there are rooms one floor above and one floor below. No elevator available, so with heavy luggage you may want to call upon service by a porter (which seems to be standard in South-Africa). Breakfast is in the area adjacent to the reception. It could not convince me. At the reception, check if you WiFi is working, you may want to have it activated.This place is a long way from anything but the casino, so you are a bit confined to casino entertainment.
Food was excellent and staff was good and friendly. The dinner was clean en the food was well presented. There was a huge varity in food and no normal person can every eat all of it...which make your choices very difficult. O would just like a complimentry glass of wine ...or orange juice for example I would also suggest a small portion of food perhaps for a cheaper rate if thats not done....die kleintjie will graag betokke wees....than what about softtttt music playing while eating. And once a week a lucky slots voucher handed to a table which was prior to the client arrival allocated ...identified...that will for sure attract people..l