Diaz Hotel and Resort

Diaz Hotel and Resort

1 Beach East Boulevard Diaz Strand, Mossel Bay 6520 South Africa
This is our front shop look. Parking in front off shop. Gifts, Jewellery Handbags, purses, backpacks. Cotton Road Swimwear  Towells  Sun tan lotions Handcrafted jewellery Ceramic  Pot covers RUAH Visit us for more
Traveller (178)
View from the newly renovated Honeymoon Suite's bedroom.  You can't wake up to a better view!
Room & Suite (192)
Dining (24)

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About

4.0
#3 of 10 hotels in Mossel Bay
4.7 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
4.1 of 5 bubbles
Value
At the heart of the picturesque Garden Route, in the historically-rich and climatically-temperate town of Mossel Bay, and right at the ocean's edge, lies a celebration of opulence and splendour: the matchless Diaz Hotel & Resort. Located only 10m from the high-water mark, it offers spectacular ocean views from every window and private balcony. It is the perfect venue for your next dream beach holiday, corporate brainstorming sessions or year end functions. It offers 81 bedrooms and 5 suites, all en-suite with separate bath and shower, private balconies and uninterrupted sea views. Packages include breakfast and undercover parking.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Water park
Highchairs available
Secured parking
Wifi
Pool with view
Outdoor pool
Heated pool
Shallow end in pool
Fence around pool
Fitness / spa changing rooms
Fitness classes
Personal trainer
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Vending machine
Bowling offsite
Canoeing offsite
Conference facilities
Banquet room
Meeting rooms
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Waxing services
Baggage storage
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Seating area
Telephone
Wardrobe / wardrobe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
Room types
Mountain view
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TGCSA - Tourism Grading Council of South Africa.
3.0 of 5 stars
HOTEL STYLE
Ocean View
Great View
Languages Spoken
English, Afrikaans, Xhosa

Location

1 Beach East Boulevard Diaz Strand, Mossel Bay 6520 South Africa
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 37 out of 100
37
George Airport
35.9 km
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734Reviews1Q+A67Room tips
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Detailed Reviews
davidphillips2021 wrote a review Nov 2021
Western Cape, South Africa1 contribution
5.0 of 5 bubbles
I t was a fantastic few days . I had no problem to get to my room and it was done within 10min very well organized by front desk staff. Staff very friendly and helpful. Breakfast was excellent and it was a very good meal which enable me not to eat for the rest of the day. The surrounding was clean and civilians very friendly during our morning walk on the breach. We were really treated very well and that we have to congratulate the whole staff of Diaz Hotel. Just n pity that the warm swimming pool were closed but we understand that renovations was due. Fantastic cannot wait for the next occasion. From myself and my wife thank you making our stay so pleasant. Until we meet again!!!
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Review collected in partnership with this hotel
Date of stay: November 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tanya Boonzaaier, Marketing at Diaz Hotel and Resort
Responded 28 Nov 2021
Dear David and Wendy Thank you for being our guest and for taking time to review your experience at the Diaz Hotel. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Reviews such as yours mean a lot! Thanks again, and we look forward to welcoming you back
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
conniegade wrote a review Feb 2020
Johannesburg, South Africa1 contribution
3.0 of 5 bubbles
Improve the quality of the beds, I was not comfortable sleeping on twin beds.
Preach cleanliness to your employees, some went to the toilet came back without washing the hands at the bathroom, my male colleagues raised that concern, he was at the same bathroom with that male employee, especially on male employees.

anyway, I enjoyed staying at Diaz, very nice experience.
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Review collected in partnership with this hotel
Date of stay: February 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
i_love_me_hols wrote a review Jan 2020
Plymouth, United Kingdom203 contributions81 helpful votes
+1
3.0 of 5 bubbles
We spent two nights at this hotel as part of our tour of the Eastern Cape, and we were very impressed by the décor throughout the hotel, and the fresh coastal colours of our room. The balcony accorded stunning views in both directions along the coast line of Mossel Bay, together with a soundscape of the waves crashing onto the beach, we were lucky enough to enjoy a tranquil night’s sleep. Some of our party accommodated on lower floors unfortunately had to endure loud music and partying into the night from the Pirates Tower cocktail bar. So insist on a higher floor if you want a good night’s sleep. Mealtime service was poor, we had to wait over 30 minutes for a pizza in the restaurant, and I stood at the egg cooking counter at breakfast for five minutes whilst the cook chose to speak to another member of staff rather than serve me, and then she looked like she was doing me a favour. An improvement in customer service should be on the menu.
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Date of stay: December 2019
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Room Tip: Choose a room far away from the Pirates cocktail bar to get a quiet night's sleep.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Matthew wrote a review Jan 2020
4 contributions
2.0 of 5 bubbles
Recently stayed in Diaz Hotel from the 27th December to 5th January. Hotel Room has a great view and that’s about it. Majority of the time we were here the wind blew us off the balcony anyway.

Two bars below the hotel play music very loud until 10/12 pm every night resulting in no afternoon or evening rest time until the party below is over.

House keeping removed towels in the morning and would not replace them until 6pm/7pm that evening. When speaking to reception a very rude lady they said they have no towels and they are all in the wash.
Toilet paper, tissues, shower gel etc were never replaced despite being empty for 4 days. Asked housekeeping but nothing happened.

Security in the car park use cones to book parking spots for other people. On a number of occasions we have tried to park outside the hotel but security advise the car park is full even though many spots are available. We have then had to go and park in the multi story parking next door. Assuming of you bribe or pre pay security they will look after you.

Haven’t seen any management or senior staff in the whole time I have been here.
All staff sit on mobile phones throughout the day all over the hotel doing nothing. Staff will not even smile or greet back when I have tried to be friendly.

Breakfast is average,

Far better hotels in the Area for the price. Don’t waste your money here.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christel L wrote a review Apr 2021
Port Shepstone, South Africa243 contributions26 helpful votes
4.0 of 5 bubbles
The hotel is at a great spot. Best beach views as all rooms have a balcony. Room was clean upon arrival but during our stay room was not cleaned properly. When making the booking rates also show breakfast is included but reality is that you receive a R100 voucher per person. I think this should be mentioned when you make your booking. Staff is however very friendly and helpful.
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Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amanda Odendaal, General Manager at Diaz Hotel and Resort
Responded 10 May 2021
Thanks for evaluating your stay. We are glad to read you like dour overall service and that our location. having said that, we are sorry for the housekeeping issue you experienced while here. Your concern will be shared with the respective team so that they will more diligent in their efforts. In regards to the breakfast we issue R100 vouchers for all guest checking in, we apologize for not being infomed. We hope you will consider a future stay so we can better demonstrate our commitment to service excellence Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LdVries64 wrote a review May 2022
Pretoria, South Africa1 contribution
4.0 of 5 bubbles
I found the premises to be easily accessible. The layout is very open and clear, and there was no congestion in the entrance lobby when new arrivals were at the administratrion desk and others were moving through the area.
The staff is friendly and keen to assist, and their training has rendered them capable of handling any eventuality. Their ability to handle our group of ±60 was remarkable.
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Review collected in partnership with this hotel
Date of stay: May 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
clareberry2020 wrote a review Jan 2020
1 contribution
5.0 of 5 bubbles
We have an annual holiday at Diaz. We love this hotel but this year there were a few changes. One had to pay for a second room key despite us having a family room. U get the fee back however i found this silly. The rooms were not swept daily & we were woken by a smoke alarm one morning with no advice as to why. A plug in our room was broken . A guest had a dog in the hotel too & we were woken by barking. I asked for tomato sauce at breakfast & the waiter looked at me and said its in the downstairs restaurant with no attempt to assist at all. I had to ask the egg station chef to assist me in the end so her station was left unattended for this period. Other than this all was good. The new Bahia restaurant in the hotel was fantastic and the manager was wonderful we were so impressed by the food and service.
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Review collected in partnership with this hotel
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
wrober370677 wrote a review May 2022
Port Elizabeth, South Africa1 contribution
4.0 of 5 bubbles
We decided to stop-over in Mosselbaai during a recent trip from Cpt to PE and chose the Diaz Hotel & Resort since they offered a free upgrade to a suite and included breakfast. What a wonderful experience from friendly reception/staff, very comfortable clean accommodation, awesome sea views from the 11th floor (pity about the heavy fog) and delicious meals. Well done, will certainly be back.
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Review collected in partnership with this hotel
Date of stay: May 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jacques V wrote a review Dec 2020
Niagara-on-the-Lake, Canada1 contribution
5.0 of 5 bubbles
We had a great stay on the eleventh floor with a view to die for. Because of covid it was quiet, which we enjoyed, felt like only us. Fantastic pool on the beach, now closed, so you enjoy all fesutures wiithout sand in your hair. Breskfast was en hungormus surprise, obviously stressed by the pandemic knfluence, however the cheff and staff made it so enjoyable. Ii found my favourite Stay in Mossel Bay!!! Heartbraking shes empty because of.... We PRAY that the desease will DIE and all our fantastic accommodations could fill to the brim, allowing our economy to flourish omce again!!!
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Review collected in partnership with this hotel
Date of stay: December 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Murton-Plettenberg wrote a review Apr 2023
Plettenberg Bay, South Africa36 contributions21 helpful votes
4.0 of 5 bubbles
As far as I know, every room in this hotel has a 180 degree sea view. There is safe parking with a security guard and the staff at the desk were very helpful with the luggage. We enjoyed the hotel restaurant for dinner which had a reasonable variety of food on the menu at reasonable prices. The breakfast was served in a conference-type room on one of the lower floors and was a buffet. All very standard. The bed was comfortable and the bathroom was modern with a good walk-in shower. Will stay again. Note that the hotel is not well signposted from the road. We started off by going to wrong place!!!
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Review collected in partnership with this hotel
Date of stay: January 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mossel Bay, South Africa27 contributions
Good morning and thank you for your question. We have since receipt of your email sent to the marketing department on 02 April, dealt with this matter and again offer our sincere apologies.
Marelise wrote a tip Dec 2023
Windhoek, Namibia26 contributions
2.0 of 5 bubbles
"If you expect a 4-star hotel, don’t stay at the Diaz"
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NemilShah wrote a tip Nov 2023
Ahmedabad, India6 contributions6 helpful votes
2.0 of 5 bubbles
"Simply avoid if you are looking for a decent service ."
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Martin W wrote a tip Nov 2023
Wokingham, United Kingdom97 contributions74 helpful votes
5.0 of 5 bubbles
"We didn’t eat at the hotel in the evening as we ate both nights at Cafe Gannet in the main town but understand from others food good"
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Dr R L Graham wrote a tip Jan 2023
Woodleigh, South Africa4 contributions
3.0 of 5 bubbles
"All rooms are sea facing"
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kallers50 wrote a tip Dec 2022
81 contributions12 helpful votes
2.0 of 5 bubbles
"Bad food"
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Not the right property for you?
There are more places to choose from in the Mossel Bay area.
PRICE RANGE
R 1,432 - R 1,634 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Diaz Strand Hotel & Resort
LOCATION
South AfricaWestern CapeMossel Bay
NUMBER OF ROOMS
90
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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DIAZ HOTEL AND RESORT - UPDATED 2024 Reviews & Price Comparison (Mossel Bay, South Africa) - Tripadvisor

Frequently Asked Questions about Diaz Hotel and Resort
Which popular attractions are close to Diaz Hotel and Resort?
Nearby attractions include St. Blaize Trail (4.8 km), Santos Beach (3.2 km), and Bartolomeu Dias Museum Complex (3.8 km).
What are some of the property amenities at Diaz Hotel and Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Diaz Hotel and Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Diaz Hotel and Resort?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Diaz Hotel and Resort?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Diaz Hotel and Resort?
Conveniently located restaurants include Carola Ann's, La Peron Visskerm, and Cafe Gannet.
Are there opportunities to exercise at Diaz Hotel and Resort?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Diaz Hotel and Resort offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Diaz Hotel and Resort?
The staff speaks multiple languages, including English, Afrikaans, and Xhosa.
Does Diaz Hotel and Resort have any great views?
Yes, guests often enjoy the ocean view available here.
Is Diaz Hotel and Resort accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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