At the heart of the picturesque Garden Route, in the historically-rich and climatically-temperate town of Mossel Bay, and right at the ocean's edge, lies a celebration of opulence and splendour: the matchless Diaz Hotel & Resort. Located only 10m from the high-water mark, it offers spectacular ocean views from every window and private balcony. It is the perfect venue for your next dream beach holiday, corporate brainstorming sessions or year end functions. It offers 81 bedrooms and 5 suites, all en-suite with separate bath and shower, private balconies and uninterrupted sea views. Packages include breakfast and undercover parking.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TGCSA - Tourism Grading Council of South Africa.
HOTEL STYLE
Ocean View
Family
Languages Spoken
English, Afrikaans, Xhosa
Location
1 Beach East Boulevard, Mossel Bay 6500 South Africa
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The Diaz Hotel & Resort offers a range of amenities appreciated by many guests, including variegated dining choices, a beautiful pool, and stunning sea vistas, although there are notes about dated utensils and some equipment issues. Room experiences vary, with praise for spaciousness and views counterbalanced by noise and cleanliness concerns. While staff friendliness is often commended, service can be hit-or-miss, with reports of disorganization.
The vibrant atmosphere is a draw for some, despite critiques of the decor. Location opinions are split, and the value proposition is debated, particularly regarding room rates and extra fees.
Location
Inconvenient
Atmosphere
Lively
Rooms
Spacious
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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I t was a fantastic few days . I had no problem to get to my room and it was done within 10min very well organized by front desk staff. Staff very friendly and helpful. Breakfast was excellent and it was a very good meal which enable me not to eat for the rest of the day. The surrounding was clean and civilians very friendly during our morning walk on the breach. We were really treated very well and that we have to congratulate the whole staff of Diaz Hotel. Just n pity that the warm swimming pool were closed but we understand that renovations was due. Fantastic cannot wait for the next occasion. From myself and my wife thank you making our stay so pleasant. Until we meet again!!!
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Review collected in partnership with this hotel
Date of stay: November 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tanya Boonzaaier, Marketing at Diaz Hotel & Resort
Responded 28 Nov 2021
Dear David and Wendy Thank you for being our guest and for taking time to review your experience at the Diaz Hotel. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Reviews such as yours mean a lot! Thanks again, and we look forward to welcoming you back
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Improve the quality of the beds, I was not comfortable sleeping on twin beds. Preach cleanliness to your employees, some went to the toilet came back without washing the hands at the bathroom, my male colleagues raised that concern, he was at the same bathroom with that male employee, especially on male employees.
anyway, I enjoyed staying at Diaz, very nice experience.
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Review collected in partnership with this hotel
Date of stay: February 2020
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Location
Cleanliness
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Room Tip:Â Choose a room far away from the Pirates cocktail bar to get a quiet night's sleep.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Recently stayed in Diaz Hotel from the 27th December to 5th January. Hotel Room has a great view and that’s about it. Majority of the time we were here the wind blew us off the balcony anyway.
Two bars below the hotel play music very loud until 10/12 pm every night resulting in no afternoon or evening rest time until the party below is over.
House keeping removed towels in the morning and would not replace them until 6pm/7pm that evening. When speaking to reception a very rude lady they said they have no towels and they are all in the wash. Toilet paper, tissues, shower gel etc were never replaced despite being empty for 4 days. Asked housekeeping but nothing happened.
Security in the car park use cones to book parking spots for other people. On a number of occasions we have tried to park outside the hotel but security advise the car park is full even though many spots are available. We have then had to go and park in the multi story parking next door. Assuming of you bribe or pre pay security they will look after you.
Haven’t seen any management or senior staff in the whole time I have been here. All staff sit on mobile phones throughout the day all over the hotel doing nothing. Staff will not even smile or greet back when I have tried to be friendly.
Breakfast is average,
Far better hotels in the Area for the price. Don’t waste your money here.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is at a great spot. Best beach views as all rooms have a balcony. Room was clean upon arrival but during our stay room was not cleaned properly. When making the booking rates also show breakfast is included but reality is that you receive a R100 voucher per person. I think this should be mentioned when you make your booking. Staff is however very friendly and helpful.
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Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amanda Odendaal, General Manager at Diaz Hotel & Resort
Responded 10 May 2021
Thanks for evaluating your stay. We are glad to read you like dour overall service and that our location. having said that, we are sorry for the housekeeping issue you experienced while here. Your concern will be shared with the respective team so that they will more diligent in their efforts. In regards to the breakfast we issue R100 vouchers for all guest checking in, we apologize for not being infomed. We hope you will consider a future stay so we can better demonstrate our commitment to service excellence Regards
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I found the premises to be easily accessible. The layout is very open and clear, and there was no congestion in the entrance lobby when new arrivals were at the administratrion desk and others were moving through the area. The staff is friendly and keen to assist, and their training has rendered them capable of handling any eventuality. Their ability to handle our group of ±60 was remarkable.
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We have an annual holiday at Diaz. We love this hotel but this year there were a few changes. One had to pay for a second room key despite us having a family room. U get the fee back however i found this silly. The rooms were not swept daily & we were woken by a smoke alarm one morning with no advice as to why. A plug in our room was broken . A guest had a dog in the hotel too & we were woken by barking. I asked for tomato sauce at breakfast & the waiter looked at me and said its in the downstairs restaurant with no attempt to assist at all. I had to ask the egg station chef to assist me in the end so her station was left unattended for this period. Other than this all was good. The new Bahia restaurant in the hotel was fantastic and the manager was wonderful we were so impressed by the food and service.
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Review collected in partnership with this hotel
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We decided to stop-over in Mosselbaai during a recent trip from Cpt to PE and chose the Diaz Hotel & Resort since they offered a free upgrade to a suite and included breakfast. What a wonderful experience from friendly reception/staff, very comfortable clean accommodation, awesome sea views from the 11th floor (pity about the heavy fog) and delicious meals. Well done, will certainly be back.
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had a great stay on the eleventh floor with a view to die for. Because of covid it was quiet, which we enjoyed, felt like only us. Fantastic pool on the beach, now closed, so you enjoy all fesutures wiithout sand in your hair. Breskfast was en hungormus surprise, obviously stressed by the pandemic knfluence, however the cheff and staff made it so enjoyable. Ii found my favourite Stay in Mossel Bay!!! Heartbraking shes empty because of.... We PRAY that the desease will DIE and all our fantastic accommodations could fill to the brim, allowing our economy to flourish omce again!!!
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Review collected in partnership with this hotel
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
As far as I know, every room in this hotel has a 180 degree sea view. There is safe parking with a security guard and the staff at the desk were very helpful with the luggage. We enjoyed the hotel restaurant for dinner which had a reasonable variety of food on the menu at reasonable prices. The breakfast was served in a conference-type room on one of the lower floors and was a buffet. All very standard. The bed was comfortable and the bathroom was modern with a good walk-in shower. Will stay again. Note that the hotel is not well signposted from the road. We started off by going to wrong place!!!
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good morning and thank you for your question. We have since receipt of your email sent to the marketing department on 02 April, dealt with this matter and again offer our sincere apologies.
There are more places to choose from in the Mossel Bay area.
PRICE RANGE
RÂ 2,504 - RÂ 2,696 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Diaz Strand Hotel & Resort
LOCATION
South AfricaWestern CapeMossel Bay
NUMBER OF ROOMS
90
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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