Cresta Maun

Plot 16719 On the banks of the Thamalakane River, Lekawen Drift, Maun, Ngamiland East Botswana
Always a pleasure staying at Cresta Maun..  Looking forward to my next stay there again.
Traveller (76)
Art by Kagiso Habangane
Dining (32)
Always a pleasure staying at Cresta Maun..  Looking forward to my next stay there again.
Room & Suite (19)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Fully refundable before Sat, 04 May
Breakfast included
R 2 066
R 2 141
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

4.0
#1 of 4 hotels in Maun
4.5 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Cresta Maun Hotel is situated on the banks of the Thamalakane River which is on the southern end of the Okavango Delta. Home to various bird species, Cresta Maun offers a tranquil setting from which visitors can explore the wonder of Botswana. Cresta Maun is only 10km from the town centre and 15 minutes from the Maun International Airport. Maun is the tourism capital of Botswana and the gateway to the Okavango Delta. Activities from the hotel include safari trips to Savuti, More and Chobe National Parks; all can be organized from the hotel activities desk.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Canoeing
Fishing
Airport transportation
Secured parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Safe
Telephone
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Mid-range
Languages Spoken
English
192Reviews5Q+A26Room tips
Traveller rating
  • 88
  • 67
  • 26
  • 9
  • 2
Time of year
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Detailed Reviews
umotswagae wrote a review Sept 2020
1 contribution
4.0 of 5 bubbles
Generally the service was very good. I liked the manner in which lights, aircon and TV are activated. on that one you're out of this world. It saves power unlike the usual one where one can leave room the whole day with the aircon, lights and tv on. The location of the hotel is world standard.
One of the things I did not like during my stay was the noise from the Bar at late hours, and lack of provision areas for smoking customers. I would also suggests fund permitting to provide each room with Ironing equipment & a microwave.
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Review collected in partnership with this hotel
Date of stay: September 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ferdinand Sebinyane, General Manager at Cresta Maun
Responded 06 Oct 2020
Dear umotswagae Thank you for your feedback. We have adopted an Eco-friendly approach to how we conduct business in efforts towards reducing our carbon footprint. We are ecstatic in meeting to your needs and we will consider your suggestions going forward. Kind regards
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kdick2020 wrote a review Nov 2020
Gaborone, Botswana1 contribution
3.0 of 5 bubbles
The overall assessment of my stay at the Cresta Maun. I have found it to be average...........i realised that my bedding was not well washed, the sheets had some brown stains. On saturday the 07th my roomed was cleaned very late despite the fact that i was not in the room from 0900 to 1300, to allow cleaning. Electricity from the sockets was not always available, so i had problems charging my phones and the lap tops.
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Review collected in partnership with this hotel
Date of stay: November 2020
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ferdinand Sebinyane, General Manager at Cresta Maun
Responded 29 May 2021
Dear kdick2020, Thank you for your feedback and observations noted. We have attended to these issues to ensure that the room is of a great standard. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
stanleykaseke wrote a review Oct 2020
1 contribution
4.0 of 5 bubbles
Great service. Only issue for me was that the aircons remote was nit working and only go sorted 2 days later after flagging it
Otherwise the staff were friendly and service was good .

Recomendation

Please turn the aircons on before a customer returns to chill the rooms . Maun heat is too strong . It would be nice to get back to a cool room
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Review collected in partnership with this hotel
Date of stay: October 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ferdinand Sebinyane, General Manager at Cresta Maun
Responded 29 May 2021
Dear stanleykaseke, Thank you for your feedback and lapses noted. We have ensured an improved turnaround time for assistance, however due to the set up in the rooms our aircons will only switch on with an active room card inserted in the power pocket upon entry. Our environmental best practice based on our Green accreditation requires improved conservation initiatives with electricity forming a huge component to this, hence power usage in our room is only activated by the guest's key card when in the room. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Whereintheworlf wrote a review Nov 2021
184 contributions89 helpful votes
4.0 of 5 bubbles
We spent one night at this hotel, before heading to the Delta. A great (and necessary) service is the free transfer from Maun airport. The hotel is not near the airport. The food was good average and the prices were reasonable.

The room, and I presume others as well, probably needs a revamp . There was a slightly jaded air to the room, although it was comfortable. There waas a fridge in the room. The shower cubicle is part of the room. When we didn't manage to get the air con working, a gentleman was there in seconds to put it right.

Breakfast was Covid-cautious, with gloves to be donned before we helped ourselves to the buffer, and social distancing markers on the floor.

All in all, absolutely fine for our stopover.
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Date of stay: October 2021
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: We enjoyed sitting out on the large patio and watching the birds. The hotel is near a river.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ferdinand Sebinyane, General Manager at Cresta Maun
Responded 20 May 2022
Dear Whereintheworlf, Thank you very much for the feedback. We have taken note of your suggestion as well for our future developments. Regards
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chilukelvin wrote a review Jun 2021
1 contribution
5.0 of 5 bubbles
Honesty integrity: Most staff memebers want to make a gain for them selves and as such they turn to push away clients.e.g I book for a boat cruse and compared to the normal was charged way to much if i had not complained was going to pay k1.1 for a 1hour 10min cruze.
The hotel need to be dealing with honesty and genuine support systems e.g for boats, game drives etc
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Review collected in partnership with this hotel
Date of stay: June 2021
3.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ferdinand Sebinyane, General Manager at Cresta Maun
Responded 20 May 2022
Dear chilukelvin, We are very thankful for the feedback given as we continue to ensure that our services and service providers are availed to the utmost level of professionalism as possible. Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mark S wrote a review May 2021
Gaborone, Botswana4 contributions
3.0 of 5 bubbles
Hotel needs to pay more attention to details. Minor repairs needed in the room I stayed in, shower head needs to be cleaned (didn't work great), toilet brush was dirty (DISGUSTING), and room service staff dropped off room service not properly wearing mask.

Could have easily been a pleasant stay, but they are dropping the ball on little things that are easily fixable.
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Date of stay: May 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ferdinand Sebinyane, General Manager at Cresta Maun
Responded 29 May 2021
DearJ2585NBmarks, Indeed the small things make the biggest difference. Thank you for highlighting these shortcomings which we have taken on and can assure you of a better experience on your next visit. Kind regards
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trenssi wrote a review Apr 2023
Etterbeek, Belgium3 contributions
3.0 of 5 bubbles
I would definitively not recommend this hotel if you are doing a safari. It is really a business hotel and it destroys the great impressions you got when you stayed before at lodges. The happy hour parties do also not stop at 10.00 as announced in the rooms but last until 11.00. The service is very poor although a lot of people are around. After check in I asked for the missing towels and a linnen, 3 hours later nothing. No announcement neither that at one evening they would not serve buffet. The pool on the picture does not has the size as you would imagine. The air condition is very loud but you cannot open the windows during the night as there is no Moskito net. Positiv can be remarked that the food we ate was good.
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Date of stay: April 2023
3.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tebogo Chilume, Owner at Cresta Maun
Responded 22 May 2023
Good day Thank you for reviewing Cresta Maun Resort. We were honoured to have you as our Guest. Your feedback is highly valued and will be used constructively to maintain and improve our standards of service and facilities. Please accept my sincere apologies for the discomfort and inconvenience you experienced. Your feedback by no means reflects the high standard of quality and service that Cresta Maun Resort is usually proud to offer. I can confirm therefore that I have investigated your comments in serious light and taken action to rectify our shortcomings. Guest feedback is imperative for us to ensure that our Guests’ expectations are being met and exceeded. Without your comments, we would never know when we are doing right, but more importantly, when we are doing wrong! Thank you for assisting us in our pursuit of service excellence. We hope to see you at Cresta Maun again soon! Regards Cresta Maun Resort
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jkgosiemang wrote a review Nov 2020
Gaborone, Botswana1 contribution
4.0 of 5 bubbles
hotel locate on the good view of the river. its isolated and give peace of mind. transport is easily accessible. the hotel is also around the delta make easy access to the swamps, game reserves such as M0remi game reserve.
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Review collected in partnership with this hotel
Date of stay: October 2020
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ferdinand Sebinyane, General Manager at Cresta Maun
Responded 29 May 2021
Dear jkgosiemang, Thank you for the positive feedback, we strive to continuously improve on service offering to ensure a great customer experience. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kngwako wrote a review Mar 2022
Gaborone, Botswana1 contribution
4.0 of 5 bubbles
The hotel was clean and gave one a sense of peace. It's location is quite good as it overlooks the Thamalakane River and gives one great views of nature. The hotel can do a lot better in terms of food variety though
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Review collected in partnership with this hotel
Date of stay: February 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ferdinand Sebinyane, General Manager at Cresta Maun
Responded 20 May 2022
Dear kngwako, Thank you so much for the positive feedback. We haven taken note of your observations and can assure you of an improvement on your next visit. Regards
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Kato Nkhoma wrote a review Oct 2022
Francistown, Botswana1 contribution
2.0 of 5 bubbles
The first time we stayed at Cresta Maun was December 2021 for my son's birthday. We were supposed to spend 3 nights there but ended up leaving after night #2. The service was just atrocious.

My wife convinced me to give it another shot this time around, but.... seems nothing has changed service-wise. Arrived to find our room had been given away, even after confirming that we were on our way. They found us another room at Cresta Riley's for the night, but management wasn't even apologetic. We moved back to Cresta Maun the following day, and the nightmare continued. At supper time, we were presented with a bill for lunch that we didn't eat. We explained it wasn't ours, but the same bill came to haunt us at checkout time.

When we made our booking, some promises were made. But unfortunately, they were not fulfilled as we only spent 1 night at Cresta Maun instead of 2. And we were made to fill it was our fault we didn't spend the 2 nights we had booked there. Management was called, but unfortunately, nothing was done. The front desk manager, Pamela, even ignored our call. We left without being assisted, mainly because I wasn't well and just wanted to get back home

My wife ordered a milkshake after supper, it took ages to come, but it tasted like frozen milk with sugar. Fortunately, the restaurant management salvaged the situation, and a proper milkshake was brought.

I could go on and on. Needless to say, this is our last time at Cresta Maun. sad because we are loyal Cresta patrons. We even have the card and everything.
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Date of stay: October 2022
4.0 of 5 bubblesRooms
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tebogo Chilume, Owner at Cresta Maun
Responded 30 May 2023
Good day Thank you for reviewing Cresta Maun Resort. We were honoured to have you as our Guest. Your feedback is highly valued and will be used constructively to maintain and improve our standards of service and facilities. Please accept my sincere apologies for the discomfort and inconvenience you experienced. Your feedback by no means reflects the high standard of quality and service that Cresta Maun Resort is usually proud to offer. I can confirm therefore that I have investigated your comments in serious light and taken action to rectify our shortcomings. Guest feedback is imperative for us to ensure that our Guests’ expectations are being met and exceeded. Without your comments, we would never know when we are doing right, but more importantly, when we are doing wrong! Thank you for assisting us in our pursuit of service excellence. We hope to see you at Cresta Maun again soon! Regards, Cresta Maun Resort
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shirley2810 asked a question Nov 2022
New South Wales, Australia81 contributions26 helpful votes
What’s the weather like in May/June, chances of rain, temperatures etc?
Answer from 353Morne
Gaborone, Botswana1 contribution
The weather is hot during the days at night it cools down but still hot. June nights tends to get a bit chilli at night. Not much rain to be expected
Piwayi T asked a question Apr 2019
62 contributions4 helpful votes
How much is the boat ride from the hotel?
Maun, Botswana
1 hr boat cruise is P 300.00 per person with a minimum of 4 people
Maun, Botswana
Buffet is served at: Lunch P 168.00 per person Dinner P 180.00 per person 50% discount for children under 12 years
AnonymousJuly2022 wrote a tip Jun 2023
Harare, Zimbabwe2 contributions
4.0 of 5 bubbles
"If going on holiday make sure you visit when the river fills up the atmosphere is totally different to when the river is dry."
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Coastal776795 wrote a tip Jan 2023
Gaborone, Botswana19 contributions20 helpful votes
1.0 of 5 bubbles
"In my opinion, do not stay at Cresta Maun unless you do not mind noise, fighting for parking and lack of service delivery."
Read full review
Whereintheworlf wrote a tip Nov 2021
184 contributions89 helpful votes
4.0 of 5 bubbles
"We enjoyed sitting out on the large patio and watching the birds. The hotel is near a river."
Read full review
stephen c wrote a tip Sept 2020
Gaborone, Botswana215 contributions81 helpful votes
4.0 of 5 bubbles
"ground floor overlooking the river"
Read full review
raw3844 wrote a tip Nov 2019
Johns Island, South Carolina3 contributions
4.0 of 5 bubbles
"Nice, efficient rooms."
Read full review
Not the right property for you?
There are more places to choose from in the Maun area.
PRICE RANGE
R 1,378 - R 2,201 (Based on Average Rates for a Standard Room)
LOCATION
BotswanaNorth-West DistrictNgamiland EastMaun
NUMBER OF ROOMS
83
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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CRESTA MAUN - Hotel Reviews & Price Comparison (Botswana) - Tripadvisor

Frequently Asked Questions about Cresta Maun
Which popular attractions are close to Cresta Maun?
Nearby attractions include Okavango River (3.0 km) and The Space Botswana (0.9 km).
What are some of the property amenities at Cresta Maun?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Cresta Maun?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Cresta Maun?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Cresta Maun?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Cresta Maun?
Conveniently located restaurants include Marc's Eatery, Motsana restaurant, and Cup Of Joy Coffee Shop.
Are there opportunities to exercise at Cresta Maun?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Cresta Maun have airport transportation?
Yes, Cresta Maun offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Cresta Maun?
Yes, dry cleaning and laundry service are offered to guests.
Does Cresta Maun offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Cresta Maun have any great views?
Yes, guests often enjoy the river view available here.
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