Cresta Thapama Hotel

Cresta Thapama Hotel

Traveller (14)
Room & Suite (9)
Restaurant and bar
Dining (1)
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About

4.5
#2 of 7 hotels in Francistown
4.7 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Welcome to Cresta Thapama Hotel, your Francistown “home away from home.” Cresta Thapama Hotel aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year. Guest rooms offer air conditioning, a seating area, and a desk, and Cresta Thapama Hotel makes getting online easy as free wifi is available. You can also take advantage of some of the amenities offered by the hotel, including a 24 hour front desk, room service, and baggage storage. In addition, guests can enjoy a pool and a poolside bar during their visit. As an added convenience, there is free parking available to guests. Cresta Thapama Hotel puts the best of Francistown at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Children Activities (Kid / Family Friendly)
Free airport transportation
Business Centre with Internet Access
Secured parking
Wifi
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Special diet menus
Poolside bar
Banquet room
Meeting rooms
24-hour security
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Business
Mid-range
Languages Spoken
English

Location

A1 Highway, Francistown Botswana
4.5
4.5 of 5 bubbles300 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Cresta Thapama Hotel garners praise for its professional service and inviting atmosphere, with guests often highlighting the spacious and tidy rooms. Despite the general satisfaction with the hotel's cleanliness and central location, some guests suggest the need for updates in bedding and bathroom utilities. While the WiFi earns positive marks, issues such as noise, inconsistent hot water supply, and occasional maintenance lapses in responsiveness are noted by travelers.
Atmosphere
Inviting
Rooms
Spacious
Cleanliness
Spotless
Service
Inconsistent
Amenities
Underwhelming

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300Reviews0Q+A48Room tips
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Detailed Reviews
monicahgaokwalelwe wrote a review Jan 2020
5.0 of 5 bubbles
The hotel is situated with the mall. Shops, Clinics and other restaurants are within a walking distance reach. Rooms are well labelled and has free parkings Staff is always available for assistance of guests
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Review collected in partnership with this hotel
Date of stay: December 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
tnletshwiti wrote a review Mar 2021
Gaborone, Botswana
5.0 of 5 bubbles
Just maybe an observation from cards that happen to struggle to open might be the cause of the chemical contained in the sanitizer. I have realized that as a precautionary measure, the staff wipes the cards with sanitizers before handing them clients.
The card itself has a magnetic sensor and just like the atm cards which i was told by security guard that the bank has advised against wiping the cards with sanitizer because it's affect the magnetism maybe the cause why they present difficult in opening the doors.
Maybe as a way of continuing the precautionary measure, it will be wise to wipe it with water containing the soap.

Just sharing an observation for your own perusal which you have the liberty to understand further or your own investigation.
Am saying this because its a small matter which may frustrate clients when the card keep on giving difficulty to open the door.
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Review collected in partnership with this hotel
Date of stay: March 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Catherine K wrote a review Mar 2024
Gaborone, Botswana
+1
4.0 of 5 bubbles
Location:
Cresta Thapama is very well located, near three malls; access to shops and also a bus terminus (if one needs public transport for some reason).

Rooms:
Spacious room, I found it real airy I guess it was the sliding door/balcony effect. Fresh interior decor. But Do Not take a room the side of 211, where the door leads out yo a visual/sounds of the busy bus terminal. I think the numbers increase west 🤔
The bathroom is real dated, though, seen better.

I hadn’t been to Francistown in a bit so I opted for outside restaurants, so nothing on food/beverages.

Generally: some parts seemed under construction and thats not a bad thing. The reception side looks great on the outside.

Service:
Arrived tired, still had to wait for the front desk person to take three calls as I stood there. By call 3 I spoke out and somehow he was able to check me in. Please make front desk aware they really are your impression1. There is a way to handle calls without being rude, but the person standing before you CANNOT be left standing, ever. Appalling. I had had a call confirming I was en route and I clearly asked if I would be able to check in a few minutes before 2 pm and was informed this would be possible as it wasn’t full house; phoneman says ‘the room you were allocated is still being cleaned, so you would have to wait’. Exhausted I asked him to please just find me a room snd let me rest.
Well, I ended up at Bus Terminus Rd.
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Date of stay: March 2024Trip type: Travelled solo
Room Tip: Rooms are nice but 211 and adjacent are in the noisier side and I could clearly hear a little...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
omoswang wrote a review Nov 2020
Gaborone, Botswana
5.0 of 5 bubbles
If you need exceptional accommodation services in Francistown, with very good service, I highly recommend Cresta Thapama Hotel. Reception was great. Meals were on point. Staff members are very friendly. Customer service was exceptional. Generally they make you feel at home.
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Review collected in partnership with this hotel
Date of stay: September 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joni-Leigh wrote a review May 2022
McGregor, South Africa
1.0 of 5 bubbles
Shocking, shocking attitude by front desk staff. They mistakenly booked us the breakfast included rate and when we objected, they informed us they could not reverse the accommodation even though we had yet to pay. The manager was called and basically shrugged her shoulders. We ended up paying 400 Pula extra for a breakfast we never had. Ridiculously expensive bar too. Tired hotel in need of a revamp.
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
llebati wrote a review Nov 2020
4.0 of 5 bubbles
Good and clean rooms and can even be done better. The rooms are quiet and nice to stay in with open view balconies and accessible sliding doors giving the rooms some good natural lighting. Good friendly welcoming always a good start
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Review collected in partnership with this hotel
Date of stay: September 2020
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
debbiemarawa wrote a review 08 Jul
Selibe-Phikwe, Botswana
5.0 of 5 bubbles
Sometimes in June 2024 I was on a business trip in Francistown and I was from selibe phikwe. I stayed in thapama hotel for 3 consecutive days.

In the morning I had buffet breakfast and it was awesome 👌 100percent perfect and that's the area I liked most 😋

After breakfast I would travel to the workshop and spend the whole day there. In the evening when I arrive I would take a shower and water would be hot always

I will then place an order for dinner but was Always assisted diligently.
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Review collected in partnership with this hotel
Date of stay: June 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
momas2020 wrote a review Mar 2020
5.0 of 5 bubbles
i would really be nice though to have balconies for the rooms at the ground level so that they can enjoy the ambiance of nature. this is the garden access and the birds that sing in the day. also consider extending the lunch by an hour, to go up to three.
Read more
Review collected in partnership with this hotel
Date of stay: March 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sebinapm wrote a review Mar 2020
Gaborone, Botswana
4.0 of 5 bubbles
An excellent abode for the occasional traveler, visitor and seeker of tranquil rest; Tasty food premised on localised culinary art. Very friendly service all round. well manicured gardens that offer the space for outdoor relaxation
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Review collected in partnership with this hotel
Date of stay: March 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
acdijeng wrote a review Sept 2023
Gaborone, Botswana
3.0 of 5 bubbles
There is some noise at night from the bar area filtering into the rooms area. so nit is critical for some quieteness to prevail especially where residents want to rest. The staff at the restaurant are not very friendly and approachable and they hardly come forward to voluntarily make sure clients are fine
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Review collected in partnership with this hotel
Date of stay: September 2023
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Farai G S wrote a tip Apr 2024
Phnom Penh, Cambodia221 contributions24 helpful votes
4.0 of 5 bubbles
"Parking is available and safe "
Read full review
Catherine K wrote a tip Mar 2024
Gaborone, Botswana217 contributions33 helpful votes
4.0 of 5 bubbles
"Rooms are nice but 211 and adjacent are in the noisier side and I could clearly hear a little baby yelp in the adjacent room."
Read full review
rachel m wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"Not really, but take advantage of the impeccable service 😄"
Read full review
Melody Mudh wrote a tip Jan 2024
Harare, Zimbabwe242 contributions93 helpful votes
4.0 of 5 bubbles
"Better pay without breakfast and look for breakfast at Galo mall"
Read full review
Dina wrote a tip May 2023
Lusaka, Zambia3 contributions1 helpful vote
4.0 of 5 bubbles
"Avoid the bus station facing rooms they are quite noisy.ask for a room near the reception."
Read full review
Not the right property for you?
There are more places to choose from in the Francistown area.
PRICE RANGE
R 1,924 - R 2,194 (Based on Average Rates for a Standard Room)
LOCATION
BotswanaNorth-East DistrictFrancistown
NUMBER OF ROOMS
96
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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CRESTA THAPAMA HOTEL - Now R 2 090 (Was R̶ ̶2̶ ̶2̶7̶4̶) - UPDATED 2024 Reviews & Price Comparison (Francistown, Botswana) - Tripadvisor

Frequently Asked Questions about Cresta Thapama Hotel
Which popular attractions are close to Cresta Thapama Hotel?
Nearby attractions include Brigitta Zwani Trust (2.5 km).
What are some of the property amenities at Cresta Thapama Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Cresta Thapama Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Cresta Thapama Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Cresta Thapama Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Cresta Thapama Hotel?
Conveniently located restaurants include Barbara's Bistro, Thorn Tree, and Nando's Francistown Galo.
Are there opportunities to exercise at Cresta Thapama Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Cresta Thapama Hotel have an airport shuttle?
Yes, Cresta Thapama Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Cresta Thapama Hotel have airport transportation?
Yes, Cresta Thapama Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Cresta Thapama Hotel?
Yes, dry cleaning and laundry service are offered to guests.
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