My husband and I stayed for one night, this was the third time we have stayed here within the last 5years. Unfortunately this time it was a disappointing experience. Upon arrival we had to search for someone to check us in, no concierge service. Rooms are exactly the same as 3 years ago, with a musky smell in the room and my bed sheet had a hole in it. No turn down service either! The hotel lacked an atmosphere! I would have been happy to discuss this with Managment if anyone had been available to check us out? Will not be returning.
We stayed in a room on the first floor overlooking Muirfield and next time will request the same. The bathroom was good and the room charming and the bed super comfortable. The dinner was exquisite and the wine selection very good for the price. At £75 we might not eat there very night but it was well worth it. The garden was wonderful and next time we will book a team in the room looking onto the garden. We look forward to coming back.
It was OK...sadly just OK. The place was lovely, the food not brilliant. I wouldn't go back for the food. We were positioned in low seats,more suitable for coffee and cake I felt, not lunch. Location lovely,food should have been better.
My wife and I enjoyed our two day break at Greywalls Hotel. The staff were absolutely first class, very friendly and extremely helpful and the food was lovely. The only criticism we would have is that the overall appearance of the hotel and the cottage (No 7) that we stayed in could do with a bit of a “makeover” as it is beginning to look a bit “tired”. That said, we thoroughly enjoyed our stay.
The welcome, garden and ambience - provided by roaring fires - were five star. The rest was below par. The dinner restaurant had a very limited choice of only three starters, mains and desserts. The starter and dessert were adequate, although below expectations and the main was poor. I chose the duck and it was tough as old boots. The only highlight of the meal was the pretty plate with Michel Roux’s name on it which was proudly displayed before the disappointing arrival of the food. The wine was ridiculously priced - £40 for quite limited quality.
We bought my brother and sister in law a gift voucher to stay for their 40th birthday and they had a lovely time, so we were keen to try it out. We drove up and the hotel from the outside is quite beautiful. The hotel is full of character and plenty of golf paraphernalia and photos (as you would expect next to Muirfield (which my husband loved!). The library lounge was lovely and relaxing to sit and have a drink in. I will say I thought all the staff were fantastic - friendly, professional and helpful. We loved our room and it was quiet, the bed was very comfortable and the only thing it didn't have was a tea/coffee tray or bath (I'm not going to lie I was a little disappointed here, as when you have a young child, getting any time to yourself is difficult and I like a bath when I can!). However that aside, we loved the room. I do question why there were no tea or coffee facilities as I like a coffee getting ready in the morning and missed that. We had dinner that evening and thoroughly enjoyed it, with a few glasses of wine to accompany it. Breakfast the next day was lovely too - the nicest smoked salmon that I've had I think and beautifully cooked scrambled eggs (don't doubt you can get scrambled eggs wrong - not many get them right in my opinion!). We liked that the hotel is a little more formal and the service was just fantastic and we look forward to coming back sometime soon! We had also booked my husband's mum and dad in the following week, so it's a family affair and we all have thoroughly enjoyed, so I recommend.…
We stayed overnight last week. We were in a Garden cottage room. Very spacious with comfortable seating area. Very good size bathroom with very good walk in shower. Number 7. We had a glass of wine on arrival whilst waiting for our room in the library lounge. Breakfast was very good indeed though was surprised to see breakfast buffet with shared spoons for cereal and fruit. Cross contamination perhaps from spoons. Drinking in the lounge area after dinner was very comfortable with a very good selection of drinks on offer. Staff as you would expect were very professional, friendly and efficient. Lovely Hotel in beautiful grounds
Hotel full of character and history, having been a private house and Officers Mess. Stunning view of Firth of Forth and Muirfield Golf Course. Lovely gardens. Stayed in single room, which was comfortable but no tea/coffee making facilities. Very nice cocktail bar with great selection of whiskies. Had a great meal at restaurant, the steak tartar was amazing, and three course meal included appetisers, Good value at £60. Great breakfast selection, particularly good the haggis and black pudding.
We stayed here for our wedding anniversary and, based on some reviews, were really looking forward to it. Unfortunately our experience did not match what some others thought. I anticipated a lovely traditional hotel and it was, up to a point. However the bedroom was not what I expected. Bathroom was fine apart from no real ability to regulate water temp in shower to much below boiling. Bedroom had old and in my view tatty furniture that wasn’t very clean. The dressing table stool was very rickety and sofa was past it’s best. There was no hospitality tray in room but, when requested, was delivered quickly. However I’m not sure when kettle was last used but it was filthy and I had to clean it before I could use. Dinner was ok but definitely not worth what it would cost to a non resident. Breakfast again was just ok. Night before we left I completed their express checkout so that we could leave easily next morning. We were only 5 minutes away when manager called to say perhaps there was a “misunderstanding “ but we had left an outstanding bill!! To say I was disappointed and upset was an understatement. When I explained about express checkout he said perhaps it was in his e mail. Something perhaps he should have checked before calling guest!…
We were due to have stayed at Greywalls last year to celebrate my 60th birthday, but thanks to the Covid-19 pandemic our visit had to be postponed twice. However, as with so many of the good things in life, it was well worth the wait! Having previously stayed in another ICMI hotel we were very much looking forward to our 2 night break at Greywalls, and on check-in were thrilled to catch up with General Manager, David Robertson, who had looked after us so well at the other hotel. All of the staff at Greywalls are so friendly, welcoming, and quietly efficient - attentive without being obtrusive. Our room was spacious and well appointed with stunning views out over the landscaped gardens. The bathroom was luxurious with a roll-top bath and an amazing steam shower. The bathrobes & slippers were very welcome and the peace & quiet afforded us excellent nights of uninterrupted sleep. The atmosphere and the ambience in the public rooms is cosy & welcoming, more akin to a family home than a hotel, and we enjoyed spending time in the lounge, library and bar. As might be expected of a Chez Roux restaurant, the food is of the highest quality, with an excellent range of dishes on the ever-changing menu, delicious pre-dinner canapes, and gorgeous petits fours served with the post-meal coffee. Breakfast was also a sumptuous delight, with local produce, and a good selection of dishes cooked to order. Although this was our first stay at Greywalls, we fully intend that it will not be our last and we cannot wait to return.…