If I were rating the overall room and stay, it'd be 3.5 stars and if I were rating follow up from guest services on my previous stay from 2 weeks ago, it'd be 1 star. I stayed here for 5 nights and booked through Expedia. I chose the deluxe king trailhead room, which was the priciest. It was a horrible experience the first night as I could hear every step on the top floor (I was on the bottom floor) and I could hear conversations outside. I requested to be switched to a different room and they switched me to a smaller room with queen bed, but it had a courtyard view (much better) and was on the top floor, so I couldn't hear footsteps above. They said that since I booked through Expedia, they couldn't adjust the pricing directly, but would communicate with Expedia for me to get…
Our favorite hotel! We were so very pleased with our room, it was the cleanest and very homey. Close to the small pool. It was perfect for the my hubby & grands to have a blast in! breakfast was great! We were traveling with our 11 & 13 year old grandkids!
I spent just a night with the family while visiting the parks in Sedona. The hotel is conveniently located at the end of town. We always drove downtown, but one can walk to it. However a car is needed to reach the state parks. The room was spacious and functional. There was a coffee maker with a selection of coffees and teas and nice toiletries. Breakfast to go, given Covid, was very well organized with a wide selection of high quality yogurt parfait, pastries and cereals. The outdoor hot tub was very nice as well!
We came back for a second year in a row and highly recommended this place. The location is great. Rooms very comfortable and clean and the staff goes beyond expectations. Holly made us feel appreciated and special. We will be back
This is a great central location - really accessible to the different parts of Sedona, and walkable to some fun spots. The outdoor spaces really made the hotel. The rooms were clean but felt a little dated. However, we had a room with a patio which faced the pool, fire pits, and nice views. We spent evenings in the hot tub, enjoying the fire pits, and liked being able to have the little take away breakfast on our patio. We were happy with the stay. Our pups weren’t on the trip, but I liked they even had a mini dog park on the property - super dog friendly. Good stay!