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Sonesta Select Scottsdale at Mayo Clinic Campus

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13444 E Shea Blvd, Scottsdale, AZ 85259-5405
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Traveller (51)
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Dining (8)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 22/02/08 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sonesta Select Scottsdale at Mayo Clinic Campus
Updated 22/02/08 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#61 of 90 hotels in Scottsdale
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Value
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Parking
Wifi
Paid internet
Hot bath
Outdoor pool
Restaurant
Breakfast available
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Kitchenette
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Quiet
220Reviews2Q+A56Room tips
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valuetraveler89 wrote a review Apr 2022
Las Vegas, Nevada103 contributions49 helpful votes
If you are going to the Mayo Clinic, this is really the best place to go, perhaps even the only place. The lobby and pool areas are quite nice, and the common areas are well taken care of. I ​really think the management needs to take a look at each of the rooms from a client’s perspective, though. There was quite a buildup of dust all around the carpeted edges of the room, showing that nobody has used a vacuum on those edges in a very long time. That's not something I would normally notice, but it is quite obvious and hard to miss. There were areas around the tub and shower that were showing mold, and there were other areas that were just not professionally maintained. Remember that this is the hotel that caters to folks with health issues that are visiting the Mayo Clinic. A clean environment is pretty important. There were a lot of kids staying when we were there over a weekend and they were quite loud, which normally didn't bother me but they were out at the pool pretty late at night making a lot of noise (11pm or a bit later). It would probably be quieter if you have a room that doesn't back up to the pool area. If you don't need to be near Mayo, I'd look elsewhere. It's not really close to much else.
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Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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warrentrout1 wrote a review Feb 2021
Seattle, Washington8 contributions13 helpful votes
Hotel's Favourite
Very clean and comfortable hotel. Nice plush mattress and pillows. Large courtyard with a lounge area, dinning area, and pool. All very clean and well kept. Negative is it's driving to everything. Very safe, upscale neighborhood.
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Date of stay: February 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Ziggymar6 wrote a review Mar 2022
Anderson, Indiana229 contributions56 helpful votes
+1
I stayed here while I was in town for an interview. The closeness to the Mayo Clinic was nice and they have a shuttle to take you over there whenever you need to. They supposedly have breakfast and dinner, but it’s only on certain days and a day I was there was not one. This seemed to possibly be a temporary change, but their “market” options weren’t great. If that’s the only option then they need more to choose from than 3 cereals and packaged donuts. The room appeared to only get a surface clean which is extra disappointing knowing people are staying there while receiving treatment and probably have a compromised immune system. The sheets and towels were clean but they barely cleaned the bathroom and definitely didn’t dust anything. Needless to say I touched as little as possible while there. On top of it I had the room booked for me by the company and then the hotel charged my card that I gave for incidentals for the whole room without asking. When I called to see if they could change that they claimed the company must not have given them card information when they booked it. She either had no idea what she was talking about or lied because I don’t know any hotel that you can book without giving card information to hold the room.
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Date of stay: March 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Pamela Jones wrote a review Feb 2022
2 contributions
My flight was delayed multiple hours and didn’t get to the hotel until 1am. They had already checked me in and put a hold for the room charges on my credit card. I told the front desk that I wanted to pay cash for my room. I was assured I would be able to at check out. When I went to check out I was told that my card had been run the night before. The front desk seemed inconvenienced by the request to pay cash and told me it was hard to reverse the charge on my card.
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Date of stay: February 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Richard D wrote a review Dec 2021
New Mexico140 contributions63 helpful votes
As a new patient to Mayo Clinic Scottsdale, Az we booked this hotel for the proximity of the Mayo Clinic Scottsdale Campus. This hotel is the closest to the Mayo building and just a 5-10 minute walk away from the entrance. While this seems great, the hotel needs better management. We stayed for 5 days and checked out Dec 3rd, 2021. This is an honest objective review of the Sonesta Select Hotel located at Mayo Clinic. This hotel is DIRTY, lack of housekeeping, no hotel security on site. The hotel is isolated from other buildings and businesses, so security is a concern. Dirty, no hotel security for guests, lack of good food service. Upon checking in, we were told the clerk at the front desk, also serves as the cook and waitress or waiter. This is totally unacceptable. The lack of service and rate of $169.00 per night is excessive and dramatically overpriced. The only attraction of this hotel is a 5-10 minute walk to Mayo Clinic. Keep in mind the Mayo Clinic Hospital in Phoenix is located 15 miles from this location. If you have multiple appointments at Mayo Scottsdale and Mayo Hospital Phoenix, I highly recommend staying in somewhere between the 2 Mayo Clinic locations. For the daily rate charged, this hotel's only positive amenity is the location next to Mayo Clinic Scottsdale location.  Both myself and wife who traveled to Mayo Clinic for medical from Nov 29th to Dec 3rd 2021, could not possibly recommend this hotel to other Mayo Clinic patients. Keep in mind, while the hotel is just minutes away, this hotel is not worth the daily rates. In my comments to hotel management, I wrote the following. "Ms. Conley: We will not be back at this location. I will post my reviews on TripAdvisor and other social media sites regarding lodging on this facility. The Sonesta Select at Mayo Clinic Scottsdale, needs much work. Other travelers and patients of Mayo Clinic Scottsdale, who are considering this property need to be alerted as to the pitfalls of staying at this location. Mayo Patients need to be informed of exactly what to expect before booking this hotel. Reviews including mine, I see, are also quite poor with an average of a 2 rating. This rating of a 2 is sometimes equivalent to a Motel 6 review. There is absolutely no excuse for this facility to be dirty, lack security, and lack a decent food service for it's guests." Mayo Patients, there are many other facilities available for lodging within 5-6 miles of the Mayo Scottsdale Campus. Don't waste your time or money booking this hotel.
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Date of stay: December 2021
Rooms
Location
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Trip type: Travelled on business
Room Tip: Don't stay on the 1st floor, no outside doors or windows that open, stay on 2nd floor with a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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JG wrote a review Jul 2021
3 contributions
My husband and I hosted two sets of couples at this hotel in the last month at different times. Both couple complained about the rooms not being cleaned (when requested). The staff does not take out trash/provide guests with extra towels. One of our guest reported they ordered a breakfast sandwich that was prepared with "easy cheese" and microwaved. You would receive better service at a motel.
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Date of stay: July 2021
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jay W wrote a review Apr 2021
Beaver Dam, Wisconsin219 contributions137 helpful votes
We actually stayed here twice, but TA doesn't let you write separate reviews for obvious reasons. 1st Stay: When we arrived in the evening, we got our keys, drove to the back of the hotel, went inside (the door was locked, used our keys) and when we got all the way to our room neither of the keys worked. We went alllll the way back to the front desk (big property) and then got new keys, all the way back and they worked. We settled into our room and realized that there were no sheets for the sofa bed. We called down to the front desk who said that they would arrive shortly. 30 mins later and we call down again. The lady says that the housekeeper had said they dropped off the sheets (nothing outside the door). Now we're all in PJ's and we need to go to the front desk in our PJ's. We finally got to bed. The next day, we realized that the Microwave didn't work. The decor was... dated. We had a small balcony overlooking the pool. There is no fan in the bathroom and the shower temp goes like 100º if you turn it just a little. We realized that there were 2 towels in a room with 3 beds. We went down to the desk and got more towels. We checked out and came back later. 2nd Stay: When we checked in in the afternoon, we came prepared and asked for towels and sheets at check-in. When we got to our room (different one than before) the keys worked fine (phew!) and so did the microwave. As dated as the other room, still no fan in the bathroom. We had a patio that was facing the pool. When we went to the pool the hot tub was hot and the pool was pretty warm as well. This hotel has a nice location on Shea Blvd easy to access Scottsdale and Fountain Hills. Overall this hotel was average and the service was below average. The price was nice and because they just changed hands from Courtyard to Sonesta, there were probably some communication issues.
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Date of stay: March 2021
Rooms
Cleanliness
Service
Room Tip: Even number rooms face the inner courtyard with the pool, odd numbered rooms face outside.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Adventurer12345678 wrote a review Mar 2021
Ferndale, California10 contributions5 helpful votes
Hopefully they are on the road to recovery. They are no longer managed by Merriott, perhaps because they did not meet standards? VERY CONVENIENT to the Mayo Clinc so if that is your overriding goal a good choice. They also extended our stay there due to additional Mayo appointments which is a BIG positive. They have a laundry but I have no idea how long it has been since they cleaned it. Stairs were never cleaned during our week stay. Outside garbage overflowing. Housecleaning they said only once a week due to Covid. The front desk had towels, etc. Short story: The only reason I would stay there again was proximity and accommodation to the Mayo Clinic. Otherwise unimpressive.
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Date of stay: March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Stephanie H wrote a review Mar 2021
San Tan Valley50 contributions35 helpful votes
The reviews don't lie. It smells like a nursing home. They start you with 3 towels in the bathroom if you are lucky and a half roll of toilet paper. I wouldn't use the stove, it looks like it's from 1950. The carpets are so gross be sure to wear your shoes only god knows whats on them. And to top it off we were woken by a fire alarm at 2:30 in the morning...atleast we know they work.
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Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Robert H wrote a review Mar 2021
Scottsdale, Arizona1233 contributions82 helpful votes
+1
Just checked into our room. Looked around the room, thought the room was clean. Everything seemed good until I looked at the carpet. Definitely wasn't vacuumed. Room looks decent. Bathtub needs to be updated with new caulking around the tub. Here for three days. Overall seems to be alright of a place. Bonus points: Close to shopping centers and restaurants. Not great, but a average stay.
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Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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PRICE RANGE
US$94 - US$153 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott scottsdale mayo clinic hotel scottsdale, courtyard scottsdale mayo clinic, scottsdale marriott, scottsdale courtyard
FORMERLY KNOWN AS
Courtyard by Marriott Scottsdale at Mayo Clinic
LOCATION
United StatesArizonaCentral ArizonaScottsdale
NUMBER OF ROOMS
124
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Frequently Asked Questions about Sonesta Select Scottsdale at Mayo Clinic Campus
Which popular attractions are close to Sonesta Select Scottsdale at Mayo Clinic Campus?
Nearby attractions include Lost Dog Wash Trail (2.3 km), Taliesin West (5.3 km), and The Fountain (7.4 km).
What are some of the property amenities at Sonesta Select Scottsdale at Mayo Clinic Campus?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sonesta Select Scottsdale at Mayo Clinic Campus?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Sonesta Select Scottsdale at Mayo Clinic Campus?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sonesta Select Scottsdale at Mayo Clinic Campus?
Yes, free parking is available to guests.
What are some restaurants close to Sonesta Select Scottsdale at Mayo Clinic Campus?
Conveniently located restaurants include DJs Bagel Cafe, Dos Familias Local Mexican, and Chocofin Chocolatier.
Are there opportunities to exercise at Sonesta Select Scottsdale at Mayo Clinic Campus?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Sonesta Select Scottsdale at Mayo Clinic Campus have an airport shuttle?
Yes, Sonesta Select Scottsdale at Mayo Clinic Campus offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sonesta Select Scottsdale at Mayo Clinic Campus?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sonesta Select Scottsdale at Mayo Clinic Campus?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sonesta Select Scottsdale at Mayo Clinic Campus offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.