Holiday Inn & Suites Scottsdale North - Airpark, an IHG Hotel
14255 North 87th Street, Scottsdale, AZ 85260-3680
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What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
Updated 21/02/23 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn & Suites Scottsdale North - Airpark, an IHG Hotel
Updated 21/02/23 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#6 of 90 in Scottsdale
Location
Cleanliness
Service
Value
2018 and 2019 Quality Excellence Award Experience an urban atmosphere surrounded by inspiring Sonoran Desert landscape in beautiful Scottsdale, Arizona. Built with a contemporary design and conveniently located off the Loop 101 at the Raintree exit, our newly updated Holiday Inn & Suites Scottsdale North-Airpark offers close proximity to exciting indoor/outdoor activities, unique seasonal events, shopping, dining, and night life with exceptional customer service. Waste Management Phoenix Open, Barrett Jackson, Westworld of Scottsdale, and Venue 8600 are just a few of the spectacular experiences held within 5 miles of the hotel. Cactus League Spring Training baseball games allow visitors to see many of their favorite teams while building memories with friends and loved ones as do all our major sporting events in the area. For teams playing at Reach 11 Sports Complex or Scottsdale Sports Complex, we are nearby for quick trips to the fields.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bowling offsite
Kids stay free
Electric vehicle charging station
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Restaurant
Vending machine
Free shuttle or taxi services
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Complimentary toiletries
Interconnected rooms available
Safe
Seating area
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Flatscreen TV
On-demand films
Hair dryer
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Room types
Mountain view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Modern
Languages Spoken
English
Location
Full view
49Car recommended
Grade: 49 out of 100
27Restaurantswithin 1 km
2Attractionswithin 1 km
Contact
14255 North 87th Street, Scottsdale, AZ 85260-3680
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741Reviews8Q+A72Room tips
Reviews
Traveller rating
- 504
- 162
- 46
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- 11
Time of year
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Hotel's Favourite
We were quite pleased with the quality and cleanliness of the room and other facilities. The staff was friendly and accommodating, Each time we needed additional coffee k-cups, the front desk was happy to hand some over, which these early-morning risers appreciated. The outdoor pool and hot tub was a delightful addition! Super-convenient location (right off the 101).
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Date of stay: March 2022
Value
Location
Service
Helpful
This seemed like a higher-caliber hotel given the rates but it was lacking in many respects. Nice, attractive, clean grounds and lobby/public areas. Room was clean but showing wear/lack of maintenance. There was an awful smell in the lobby both times we stayed here, about a week apart. We stayed in many different mid-range hotels over the course of this trip and these beds were very uncomfortable compared to the others. Courteous staff but response regarding what should have been a minor, fixable problem was lacking. Close to numerous food outlets and other destinations, which was the attraction for us. Convenient to major highway.
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Date of stay: January 2022
Cleanliness
Service
Sleep Quality
Helpful
Response from IHG Service, Owner at Holiday Inn & Suites Scottsdale North - Airpark, an IHG Hotel
Responded 06 Feb 2022
Hello LaLa6299, Thank you for your stay and for taking the time to leave us feedback. We're determined to provide guests with a pleasant lodging experience, and I am sorry to learn that there were some maintenance issues in the room allocated for you. Along with your observations about the unpleasant smell in the lobby, I have alerted the hotel management regarding your comments. I am positive that the measures that will be taken will avoid similar issues from reoccurring in the future. I hope you choose us again! Best regards, Clayton G. Case Manager IHGService
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Wow this hotel is beautiful! Everything was a great experience from check in to check out. Great location, close to many places to eat. The rain tree cafe was closed the night we checked in and we are out for breakfast so I cannot comment on that. The room was perfect, clean and in good condition. I wish we could have stayed more than one night! Everyone was so friendly too!
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Date of stay: December 2021Trip type: Travelled
Helpful
Response from Holiday Inn Scottsdale Airpark - North, Owner at Holiday Inn & Suites Scottsdale North - Airpark, an IHG Hotel
Responded 05 Jan 2022
Hi and thank you so much for your fantastic review! I apologize that the food and beverage outlet was closed upon your arrival but moving forward we should be full speed ahead! We look forward to having you back at some point moving forward!
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We stayed for a week at the hotel. We had been at this hotel in 2016, so we could make a comparison to how it was previously. Unfortunately, we easily noticed how much it has gone down since then. First of all, covid rules seem to not be enforced at all in the hotel. None of the employees at the front desk ever wears a mask. Same for the very few employees cleaning the rooms that we saw on the hallways. Guests are also allowed to be everywhere (lobby, elevators, and hallways) without any mouth and nose protection at all. Besides not following covid rules, the personnel is very impolite. We encountered a person from the front desk smoking at the main entrance several times. The attitude of the personnel is always with a lack of responsiveness and customer service. No "good mornings" or "good evenings" only a "hey" here and there, as if we were at a convenience store. Every time we approached them for a question or a request it was a painful experience where they were clearly making a huge effort. It seems that Holiday Inn has engaged a personnel with a complete lack of hospitality skills and respect for the hotel guests. The rooms are not cleaned everyday, there is only a light service to change towels upon request. The rooms are a bit old, the carpets have stains, furniture is not at the best standard. All in all, a pity that a hotel cannot offer its services in the best of standards. A complete disappointment! We suggest you consider any other option (ie. Hilton Garden Inn or Marriott) if you spend a few days in Scottsdale.…
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Date of stay: December 2021
Rooms
Location
Service
Room Tip: If you must stay here, we suggest you request a room as far as possible from the side of highway...
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Helpful
Response from Holiday Inn Scottsdale Airpark - North, Owner at Holiday Inn & Suites Scottsdale North - Airpark, an IHG Hotel
Responded 05 Jan 2022
Hi and thank you for your response in Trip Advisor- we are sorry to hear your experience was less than desirable. We will take your numerous comments about the front desk employees and use this as fantastic training opportunity for the hotel. The Covid precautions are not mandated in the State of Arizona moving further and if vaccinated it is a choice to wear masks in non Federal Buildings. Thank you again for staying, hopefully the next time you come in you have a better experience.
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We stayed at Holiday Inn & Suites Scottsdale North - Airpark for 2 nights (Th & F) in a 2 Room King Suite Balcony & paid $392.88 incl all fees/taxes. As a Spire Elite member, I respectfully requested early check-in & a quiet room on the top floor. ARRIVAL/CHECK-IN: We arrived around 2:30 PM; check-in took approximately 5 minutes. We were assigned room #304. I wish we had been assigned the 4th, but no biggie. ROOM • Amenities: Keurig, microwave, mini fridge (even on the highest setting, it has trouble keeping drinks cold) • Bath: Large tub, plenty of hot water, good pressure. We had to ask housekeeping for a bar of soap to wash our hands (they were running low & not stocking it in rooms). • Bed: King-sized, very comfortable. The duvet appeared too small & kept falling out of the cover. • Cleanliness: Very clean, minus what looked like Kool-Aid(?) stains on the walls. • Decor: Standard • Heating/cooling: A/C worked, but dreadfully loud. And around 11:00 PM the first night the heat kicked on & a burning smell filled our room. It was pretty overwhelming. Maintenance said the heat kicking on was likely a glitch & the smell was from dust since the heaters are rarely used. • Sound: Not good. A lot of thuds & kids running/yelling on the second night. You can hear traffic, but it's not too bothersome. And as mentioned above, the A/C unit was loud. • TV: Standard • View: Limited, mostly buildings (mountains in the far, far distance) • WiFi: Didn't use COVID-19 precautions: Plexiglass at the front desk & limited services; however, guests & staff do not wear masks. CUSTOMER SERVICE: Standard DINING/FOOD: Restaurant & bar closed; we did not partake in the complimentary to-go breakfast. HOUSEKEEPING: Light services only (towels & trash); must request in advance. LOCATION/PARKING: Nice area, free parking. OTHER ACTIVITIES: Pool & hot tub were nice, but the lovely waterfall feature in photos was turned off, no towels provided, & the bottom of the pool needs sweeped. Would I recommend/stay again? Yes, but we'd stay in a standard King room. The second "sitting room" & balcony with limited view went unused.…
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Date of stay: October 2021Trip type: Travelled
1 Helpful vote
Helpful
Response from Josh Garcia, General Manager at Holiday Inn & Suites Scottsdale North - Airpark, an IHG Hotel
Responded 16 Dec 2021
Hi and thank you so much for your review! We appreciate all the feedback and hope to see you again soon for an even better experience!
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We spent three days at this hotel. It's very close to 101 and close to lots of restaurants and malls. Our room was spacious, clean and well-maintained. The bed was very comfortable and we both slept great! The pool area is well maintained and we spent a lot of time there. The staff was great, especially Jonathan O at the front desk. We would definitely stay here again.
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Date of stay: April 2021
Rooms
Location
Service
1 Helpful vote
Helpful
Response from Josh Garcia, General Manager at Holiday Inn & Suites Scottsdale North - Airpark, an IHG Hotel
Responded 16 Dec 2021
Thank you so much for the review, see you next time you are in Scottsdale!!
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This is a quiet location with easy access to dining and the reason for our visit to Westworld Sun Circuit horse show. We were within 5 minutes of breakfast (Butters) and Westworld. Hotel room was large and the air-conditioner/heater was not too noisy. The room has a living area as well as bedroom area. Also has a mini frog and small Keurig coffee machine. The only negative is the bathroom is pretty small. The bed was adequate. The room was also quiet. We could not hear anything outside of the room.
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Date of stay: February 2021
Helpful
Response from Josh Garcia, General Manager at Holiday Inn & Suites Scottsdale North - Airpark, an IHG Hotel
Responded 16 Dec 2021
Hello there and thank you for your amazing review! We hope to see you again in the future!
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The service at the front desk when we checked in very late was excellent. The room was clean and the bed we quickly climbed into was very comfortable. The next morning went for breakfast and although service was not great due to low staffing and food was okay but pricey. Back to room to get organized and WiFi was good but TV not working properly. Called desk and got service quickly who tried a few things and got it to work properly. Before leaving noted that if problems return call and he would bring a replacement TV. Next morning got their bag breakfast to go which was not only good but an extremely good value. Did not eat other meals there. Shuttle driver was pleasant and courteous. Title reflects overall evaluation because of cost.
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Date of stay: February 2020
Location
Service
Sleep Quality
Helpful
HI just finished a stay and it was terrible. The air conditioner kept me up all night long as it was so loud turning on and off constantly. You even had to adjust the tv level every time this happened as well. Because I didn't get any sleep at night, I tried to take a nap during the day and actually had to put on my noice cancelling headphones on because you can hear EVERYTHING that goes on. Voice, water turning on, toilets flushing, shower going in all of the rooms around you. There was also mold on my shower curtain. There was an automated text asking me to rank my stay on a scale of 1-10, I left a low number and didn't get response. What's the point of doing that then? Also, nothing for breakfast. At least do a cheap continental breakfast for the price of the rooms! An old, noisy building, no breakfast, outdated and moldy items in the room- the price they ask for these rooms is ridiculous. I even came on a timeshare thing. My room was free and it still angered me! There is no way I would ever think of doing a timeshare after this experience, much less stay here ever again.…
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Date of stay: February 2020
Rooms
Cleanliness
Service
Room Tip: Request a room where you don't have neighbors if possible
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Helpful
Response from IHGService, Guest Relations Manager at Holiday Inn & Suites Scottsdale North - Airpark, an IHG Hotel
Responded 10 Mar 2020
Hi marleyfish22, Thank you for taking the time to give us your feedback about your stay at our hotel. We pride ourselves on providing the highest quality of service and what transpired during your stay isn't what we promised. Having a good quality of sleep is very important and I'm sorry to hear about the noise disturbance that made your stay less-than-satisfactory. I recognized your uneasiness due to the poor upkeep of the bathroom. Breakfast is the most important meal of the day and it's with regret that your breakfast experience with us didn't match your expectations. I shared your review with our hotel management along with your feedback about the in-room items that need updating. Rest assured that all the areas you've highlighted will be looked into to improve guest hotel experience. I also sent you a private message discussing this further. We want to win back the trust you've given us. I hope you'll come to visit us again and show that your unsatisfactory experience was an exception. Kind regards, Jomar M. Case Manager IHGService
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I have stayed at this property before as it was always well-run, clean, and is conveniently located to my business needs. But, this stay was different. The level of service has decreased to the point that even at check in, I did not feel like a valued guest. And, forget about ordering room service or perusing a lunch or dinner menu in your room. They have stupidly removed all the paper menus and now direct you to an app that does not (did not) work. Really? Why make it more difficult for your customers? In addition, the restaurant was so poorly staffed during my stay that when I went down one morning for breakfast, there was just 1 person working the entire restaurant/lounge area. I waited 15 minutes and was never even brought a menu, a cup of coffee etc. Finally poured myself a cup of coffee and left. My room was spacious but not as fresh and clean as I expected. The decor in the room was sparse, dated, dingy and old. The place is showing its age and maybe has undergone a management change, I don't know but something was off. And all this for $300/night! So, bottom line for me is this, look around and consider your options. this will be my last stay at this place I think.…
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Date of stay: February 2020Trip type: Travelled
Value
Location
Service
2 Helpful votes
Helpful
Response from IHGService, Guest Relations Manager at Holiday Inn & Suites Scottsdale North - Airpark, an IHG Hotel
Responded 08 Mar 2020
Hello beefdoctor, Thank you for your stay and for taking the time to leave us a review. Our goal is to provide you with impeccable accommodation and thoughtful amenities to ensure a comfortable stay. It is disappointing to know that we failed to deliver on your expectations due to the problems encountered with the level of service received from our staff, upkeep of the room and that you found the hotel outdated. We are committed to serving our guests better and provide them with the best experiences. I will certainly forward this with the hotel management to make sure they get to read your comments and I trust that steps will be taken in the future enhancement of our services and facilities. I hope you give us another try to make your next stay the best that it can be! Many thanks, Jonathan A Case Manager IHGService
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PRICE RANGE
US$122 - US$147 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wingate by wyndham scottsdale hotel scottsdale, wingate hotel scottsdale
FORMERLY KNOWN AS
Wingate by Wyndham Scottsdale
LOCATION
United StatesArizonaCentral ArizonaScottsdale
NUMBER OF ROOMS
117
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Claim Your Listing Frequently Asked Questions about Holiday Inn & Suites Scottsdale North - Airpark, an IHG Hotel
Which popular attractions are close to Holiday Inn & Suites Scottsdale North - Airpark, an IHG Hotel?
Nearby attractions include Scottsdale Gun Club (0.9 km), Scottsdale Golf Place (1.0 km), and Or Adam Congregation For Humanistic Judaism (0.6 km).
What are some of the property amenities at Holiday Inn & Suites Scottsdale North - Airpark, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Holiday Inn & Suites Scottsdale North - Airpark, an IHG Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Holiday Inn & Suites Scottsdale North - Airpark, an IHG Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Holiday Inn & Suites Scottsdale North - Airpark, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn & Suites Scottsdale North - Airpark, an IHG Hotel?
Conveniently located restaurants include Butters Pancakes & Cafe Northsight, K O'Donnell's Sports Bar & Grill, and Kodo sushi sake.
Are there opportunities to exercise at Holiday Inn & Suites Scottsdale North - Airpark, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Holiday Inn & Suites Scottsdale North - Airpark, an IHG Hotel have an airport shuttle?
Yes, Holiday Inn & Suites Scottsdale North - Airpark, an IHG Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn & Suites Scottsdale North - Airpark, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn & Suites Scottsdale North - Airpark, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Holiday Inn & Suites Scottsdale North - Airpark, an IHG Hotel?
Many travellers enjoy visiting Cosanti (6.9 km).