I thoroughly enjoyed my stay! The hotel itself is beautiful and stately My room was spacious with tall ceilings and windows and a great view. They have a nice little restaurant with a great breakfast and burgers. All of the staff were welcoming and genuinely helpful!
Pilar,who was working at the hotel. Was awesome we had a slight problem, she took care of it immediately. Which made our stay great. Then we had another little problem and the sweet mid shift gal was efficient and awesome. I wish I could remember her name. She was incredible kind and helpful. These two helped to make our stay great
Hotel is a refurbished older hotel right downtown near ballpark, convention center, ASU Campus and only a couple miles from the airport. Only real way to park is the $28 valet, but it’s still cheaper and less hassle than the other options. Rooftop bar is a cool idea with great views, but the staff is very young and has no idea how to make anything other than basic drinks. My martini came in a champagne glass, warm and without olives, despite my request. My wife’s wine was average at best, but at least the bar tab came to $32 for two drinks. Awesome. I’d go for the view and maybe an overpriced beer, but don’t push your luck otherwise. Rooms were recently renovated, clean, quiet and comfortable. I’d stay here again, but would go to a bar outside the hotel for sure.
I just wanted to take a minute and talk about Benjamin in the bar. Our family was on an epic trip from El Paso to Los Angeles for summer vacation. It was extremely hot in Phoenix. He was working what looked the bar/lobby area by himself and was on point. Even though he was extremely busy he took the time to make a connection with me and make me an amazing mojito. I work in the hospitality industry and was truly impressed. He had some coined phrases like "It's all about Benjamin" in the bar!! Love it!!! Keep providing excellent service and leading with your HEART!!!
Great hotel with a lot of history. The lobby was used in the opening of a hickcock movie. The parking is basically all valet, and 38 dollars a night. Breakfast is served, but no dinner, just appetizer. Two bars. The two different rooms we stayed in had very large restrooms. Spent two nights one in May and the second in June on the return trip.
This historic building is quite intriguing and atmospheric. The rooms feel rather small and dark. The breakfast was terrific but there was no restaurant--just a bar with some snack food. The rooftop bar was really nice, with lovely bartender and misters to keep people cool.
Beautiful hotel lobby, nice staff. Close to many downtown restaurants and activities. Had a 9th floor suite, which was very pleasant. Loved the Art Deco touches remaining from the building’s former days as a bank. Has a popular rooftop restaurant with good cocktails and appetizers.
Stayed here three nights during granddaughters volleyball tournament. The Garden Inn was amazingly nice. Old school Art Deco lobby was really beautiful. The rooms looked to be recently remodeled although they were a tad on the small side they met our needs just fine. We went to the 13 floor bar one evening. If you are wanting a table you might need reservations. We sat at the bar for a few drinks and Haley our bartender was awesome and a lot of fun as well. Benjamin was our bartender at lobby bar and he’s great as well. Such a good guy, We included him in a family photo. All the staff was exceptional. There are plenty of restaurants and bars within walking distance. If you are looking for a hotel in the downtown Phoenix area, this is the place to stay!
The ability to connect with the hotel through the app was amazing. A very generous upgrade as a diamond member is not common in the US and this hotel went beyond. The rooftop is very cool unfortunately without a smoking area so I could not eat or drink there. Anytime to return
Great hotel service was friendly. We stayed there for a concert and unfortunately the bars close at 10pm so we couldn’t get to enjoy their food and bar services. Overall the room was great and a good location in downtown Phoenix