Holiday Inn & Suites Phoenix Airport North, an IHG Hotel
1515 North 44th Street, Phoenix, AZ 85008
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What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn & Suites Phoenix Airport North, an IHG Hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#50 of 187 in Phoenix
Location
Cleanliness
Service
Value
Holiday Inn & Suites Phoenix Airport North is an excellent choice for travellers visiting Phoenix, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.
Nearby landmarks such as Ice Chalet (1.3 mi) and Phoenix Municipal Stadium (2.1 mi) make Holiday Inn & Suites Phoenix Airport North a great place to stay when visiting Phoenix.
Guest rooms offer a flat screen TV, a kitchenette, and a refrigerator, and Holiday Inn & Suites Phoenix Airport North makes getting online easy as free wifi is available.
You can also take advantage of some of the amenities offered by the hotel, including 24 hour front desk and room service. In addition, guests can enjoy a pool and a lounge during their visit. As an added convenience, there is free parking available to guests.
During your visit, be sure to check out a popular Phoenix Indian restaurants such as Indian Delhi Palace, which is a short distance from Holiday Inn & Suites Phoenix Airport North.
If you’re looking for things to do, you can check out Arizona Military Museum (1.0 mi), Chinese Cultural Center (0.6 mi), or Tovrea Castle at Carraro Heights (1.2 mi), which are popular attractions amongst tourists, and they are all within walking distance.
Enjoy your stay in Phoenix!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Free airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Room service
Iron
Microwave
Refrigerator
On-demand films
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, Spanish
Location
Full view
45Car recommended
Grade: 45 out of 100
18Restaurantswithin 1 km
1Attractionwithin 1 km
Contact
1515 North 44th Street, Phoenix, AZ 85008
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492Reviews10Q+A100Room tips
Reviews
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Most Recent
I visiting Phoenix with a girlfriend in April of 2022. The hotel was chosen as it was close to the airport with shuttle as I was going to be travelling to Denver over our three day stay. The shuttle was excellent and so easy to use. Check in was a breeze and the staff was so friendly. Rooms were basic but clean and the beds SO comfortable. The real star of this property is the private courtyard. The grounds are beautiful and it is completely enclosed. Lots of space to sit and have a drink or play a game in the evening. Would definitely stay here again!
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Date of stay: April 2022
Rooms
Service
Helpful
Response from Matthew Strawn, General Manager at Holiday Inn & Suites Phoenix Airport North, an IHG Hotel
Responded 21 May 2022
Dear Travelinmomamilne, Thank you for taking the time to review our hotel on TripAdvisor! We are very grateful for your review and we were thrilled to see you too enjoyed our clean hotel with comfy beds and great atmosphere. We are very grateful for your review and we hope to see you again on a return visit to sunny PHX. Sincerely, Matthew Strawn General Manager Holiday Inn & Suites Phoenix Airport North mstrawn@highgate.com 602-358-0900
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I stayed 03/21/22 I went to check in on a company trip the company card had to be email verified so they sent an email. There was no response for about15 minutes so I asked them to call the office they left a message and the office called back about 10 minutes the elderly gentleman was helping another customer so took the contact info to return the call. All good so far no issues I understand. But then he helped every other customer that walked through the door, never attempted to turn it over to another associate and left me sitting there for 1 hour 20 minutes before making the call. That was very poor customer service!!! I requested a non smoking room witch I received but the residual smoke from the past was very potent. On top of that the company is a semi regular customer for several years and I will request a change to that!!!…
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Date of stay: March 2022Trip type: Travelled
Value
Service
Sleep Quality
Helpful
Response from Matthew Strawn, General Manager at Holiday Inn & Suites Phoenix Airport North, an IHG Hotel
Responded 18 Apr 2022
Dear Phil H, Thank you for taking the time to review your experience with us on trip advisor. I want to sincerely apologize for the issues you experienced at check in and with your room as these are totally unacceptable for our hotel. Please contact me so I may be able to make things right as we value you and your coworkers business to our hotel. Thank you again for your time and I hope you will give us another shot in the future. Sincerely, Matthew Strawn General Manager Holiday Inn & Suites Phoenix Airport North MStrawn@highgate.com 602-358-0900
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Wow! If you want over the top customer service Sarah and her staff at the Holiday Inn are it! From the moment we arrived she was friendly, attentive, and most importantly understanding. She truly went out of her way to help our stay here well worth mentioning and visiting again! Thank you Sarah you rock!
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Date of stay: April 2022Trip type: Travelled
Helpful
Response from Matthew Strawn, General Manager at Holiday Inn & Suites Phoenix Airport North, an IHG Hotel
Responded 13 Apr 2022
Dear Jose C, Thank you for taking the time to share about your stay experience on Trip Advisor! We are very proud of Sarah and her team for their dedication to guest service and working to make our guest experiences great. I will be sure that Sarah is recognized for her efforts in making your stay a pleasant one. Comments like these mean the world to us and I appreciate you for taking the time to share your experience. Thank you again and we hope to see you again on a return visit to Phoenix! Sincerely, Matthew Strawn General Manager Holiday Inn & Suites Phoenix Airport North Mstrawn@highgate.com
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Sarah listened to my horrible experience on the way out to Phoenix from Los Angeles and she came to my family’s rescue and saved the entire trip from being ruined! Her attention to detail and positive demeanor totally took me by surprise. She was sympathetic and beyond helpful in getting my family a room and checking us in! Kudos to Sarah and the friendly staff at this location! Thank you again Sarah!
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Date of stay: March 2022Trip type: Travelled
Helpful
Response from Matthew Strawn, General Manager at Holiday Inn & Suites Phoenix Airport North, an IHG Hotel
Responded 12 Mar 2022
Chris D, Thank you for taking the time to leave us a review on Trip Advisor! We are very thankful for all reviews and especially appreciate your shoutout to Sarah our fabulous Front Office Manager & her team. We are very proud of our staff and your comments will be reviewed with them so they may be recognized for their efforts in your stay. I want to thank you again for your visit and we look forward to having you back on your next trip to sunny Phoenix Arizona. Sincerely, Matthew Strawn General Manager Holiday Inn Phoenix Airport North 602-358-0900
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The place is resort-like and very relaxing. Be aware that they have an arcane policy that provides you a check-in time and they will give away your (in my case prepaid) reservation if you do not inform them of 'late arrival'. Just pray you are not stuck on a flight somewhere.
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Date of stay: November 2021Trip type: Travelled
Helpful
Response from Matthew Strawn, General Manager at Holiday Inn & Suites Phoenix Airport North, an IHG Hotel
Responded 11 Nov 2021
Dear Kdecoaster, Thank you for taking the time to review our hotel on Tripadvisor! We know writing these reviews takes time and we appreciate your kind comments regarding our hotel. We take great pride in our courtyard and public spaces so that all guests can find a place to unwind after a stressful day. I want to sincerely apologize for any issues with a later arrival. Our hotel holds holds all reservations for rooms until 1AM the following morning. As travel these days can be unpredictable we will hold any reservation later into the night if we are notified. I will be reviewing this with our team as we always work with our guests on arrival times early or late to ensure that we are exceeding expectations. Thank you again for your visit and we hope to see you back to the hotel soon. Always at your service, Matthew Strawn General Manager Holiday Inn & Suites Phoenix Airport North MStrawn@highgate.com 602-358-0900
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Beautiful grounds trees waterfall lots of places to sit outside , even an area with a fire pit really spacious and clean room The staff all friendly . They had a little store down by the check-in desk with food you could cook in the microwave drinks beer snacks are very convenient my only complaint I was right on the main highway cars were super noisy !!!
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Date of stay: October 2021Trip type: Travelled
Helpful
Response from Matthew Strawn, General Manager at Holiday Inn & Suites Phoenix Airport North, an IHG Hotel
Responded 04 Nov 2021
Dear Busyldo, Thank you for taking the time to review our property on TripAdvisor! We are thrilled you enjoyed our hotel and had time to enjoy some of the little extra's our hotel has to offer. We are very grateful for your review and we hope that you will visit us again in the future as more upgrades to our hotel are in the works! Always at your service, Matthew Strawn General Manager Holiday Inn & Suites Phoenix Airport North MStrawn@highgate.com 602-358-0900
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Hotel appeared new and room was clean. Beds excellent. Srtaff were nice. Parking good. breakfast was good with nice selection. Its appeared to be safe in a good location. COVID PRECAUTIONS POOR. Most people not wearing masks but that is all over Arizona. We did find a peanut wrapper in the ice bucket which showed that was not checked. The room was otherwise clean.
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Date of stay: October 2021
Value
Rooms
Service
Helpful
Response from Matthew Strawn, General Manager at Holiday Inn & Suites Phoenix Airport North, an IHG Hotel
Responded 25 Oct 2021
Dear AlangC4884VS, Thank you for taking the time to review our hotel. I want to thank you for your kind comments regarding our property and staff. I want to sincerely apologize about the wrapper found inside the ice bucket. Our rooms undergo cleaning and a supervisor check prior to being rented and this area should not have been missed. I will be addressing this with both housekeepers and supervision teams as we take cleanliness very seriously. As for currently covid19 precautions our hotel currently does require all staff to wear masks regardless of vacation status and currently asks all non-vaccinated guest to wear masks while in public areas. Thank you again for taking the time to review our hotel and we hope to see you on your next visit to Phoenix. If you have any questions or need assistance in rebooking please contact me directly, Always at your service, Matthew Strawn General Manager Holiday Inn & Suites Phoenix Airport North MStrawn@highgate.com 602-358-0900
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American screwed up our flight out of Phoenix and told us we were on our own overnight. They gave us a Roomstorm card. We picked this hotel on Roomstorm because it had great reviews, nice amenities, and a great location. However, when we got there, Roomstorm never completed our booking and refused to help us out. Luckily Ariana and Alejandro (I hope I spelled their names correctly) had our backs. Not only were they incredibly friendly and professional, they were very patient as we tried to figure out what happened to our booking. After Roomstorm told us they couldn't find any record of our names or the number they emailed me, Ariana got us a room at a very fair rate and helped us set up a late checkout. I cannot stress just how much the hotel staff helped us out and made our night. We had a horrible day but it got so much better with hotel staff help. I went out of my way on the morning to compliment them, I called in, and I'm leaving this review so anyone else in my horrible situation knows there's a friendly place down the road.…
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Date of stay: October 2021Trip type: Travelled
Helpful
Response from Matthew Strawn, General Manager at Holiday Inn & Suites Phoenix Airport North, an IHG Hotel
Responded 25 Oct 2021
Dear Rick James47, Thank you for your amazing comments regarding our hotel and staff. I will be making sure that Ariana and Alejandro are recognized for their efforts to help assist in your reservation. Our hotel is very grateful to you for taking the time to write your experience and we hope that you will visit us on your next planned or unplanned trip to Phoenix. Thank you again, Matthew Strawn General Manager Holiday Inn & Suites Phoenix Airport North 602-358-0900
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This hotel was probably nice at some point, but it seems to be rundown under current management. As a background, I am an IHG Spire + IC Ambassador, and at peak of my business travel (2018/2019) would spend up to 70 nights a year in hotels, roughly half of the time Holiday Inns (and HI Express). The first surprise comes upon arrival - I booked one of the suites, which the Web site says "are stocked with cookware, microwave/convection oven, full sized refrigerator and working desks". Upon arrival you find out there's no cookware, no convection oven, no refrigerator (on the bright side, there's working desk and microwave). Having booked (and overpaid) this specific setup for a family trip that required refrigeration and occasional access to cookware, this felt like bait-and-switch. The front desk offered to downgrade to a regular room while still charging the full suite rate. What an incredible deal, but I passed. The rooms were reasonably clean, but not exceptionally so, as you would be led to believe by "cleanliness guarantee". The guarantee did not cover previous guests' hair on the bathroom floors (the suites came with 2 bathrooms). The same cleanliness guarantee comes with the benefit of not having daily cleaning service. Do they tell you that when the hotel is booked? No. Do they disclose it at check-in? No. You only find out at the end of next day, when you call the front desk and are told that room cleaning must be requested. Considering ours was a longer stay, I requested it that evening, called back in the morning to confirm it would happen, only to come back to the room that's never been cleaned out. The floors, which hosted maybe 50 rooms + suites per floor, contained one regular size trash bin by the elevator. On a reasonably busy night, with guests ordering a bunch of takeout and what not, those were overflown with garbage invitingly spread out right by the elevator/stairs. But maybe that area was outside of the cleanliness guarantee. This is not a bad property, but it's neglected. All potential expenses (like daily cleaning) are being cut "due to COVID-19 precautions". All potential revenue generators (like coffee bar in the lobby) are being kept, because hey, COVID is almost over, right? Avoid if you can.…
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Date of stay: April 2021
Rooms
Cleanliness
Service
Room Tip: If you need proximity to zoo or DBG, there are other hotels in that general area
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1 Helpful vote
Helpful
Response from Matthew Strawn, General Manager at Holiday Inn & Suites Phoenix Airport North, an IHG Hotel
Responded 12 May 2021
Dear DLXMJ6768FK, Thank you for your recent visit with our hotel. I want to first apologize for all of the issues you experienced during your stay. Our entire management team takes these comments very seriously and we review all feedback so we can work to make the experience for our guests better each day. As you noted our presidential suites which you booked do not have a kitchenette as only our extended stay suites do. These rooms are standard suites and do not have the same features as the presidential suites. I have reviewed our website and room descriptions to ensure that any potential confusing language has been removed. Our housekeeping team would also like to apologize for the issues you experienced as well. Our goal is always 100% satisfaction and for any issues to be in the room is completely unacceptable and below our standard. Our team takes great pride on being one of the cleanest hotels in the market and your comments although difficult to hear are taken to heart with our team. Detail is everything and this includes the public areas you mentioned. We have 5 exterior elevators with a trash can located outside each floor for each elevator. These are scheduled to be monitored regularly and I have reviewed how important this is with our team with more and more guests choosing to utilize delivery services. DLXMJ, I again want to apologize for your stay. This is below our standards and I hope you will give us the opportunity to make it right. As you noted our hotel has a great feel to it and I can assure you this is not normal of us to have a stay like this. Please reach out to me directly so I may be able to assist you personally to make things right. Sincerely, Matthew Strawn General Manager MStrawn@highgate.com 602-358-0900
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Huge, clean room on a nice property with good amenities. Wonderful beds and sheets. Fire tables were on and inviting at night. Hot tub and pool were clean. I would have liked to have stayed longer. I read the negative reviews and was skeptical but so glad I booked. The location was fabulous. Close to Sky Harbor and Scottsdale hot spots.
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Date of stay: April 2021
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Matthew Strawn, General Manager at Holiday Inn & Suites Phoenix Airport North, an IHG Hotel
Responded 30 Apr 2021
Dear SusanA443, Thank you for taking the time to post about your experience at our hotel. I am very grateful for your review and happy to see that you were able to enjoy some of the amenities of the hotel even during a short visit. We take great pride in being a "hidden gem" in the Phoenix airport market by offering resort like amenities without any of the extra fee's. I will be sure to pass your comments to our staff so they may be recognized for their efforts in making your stay enjoyable as well. Thank you for your review and we look forward to seeing you back on your next trip to the Phoenix area. Always at your service, Matthew Strawn General Manager mstrawn@highgate.com 602-358-0900
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PRICE RANGE
US$123 - US$155 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn & suites phoenix airport north hotel phoenix, holiday inn and suites phoenix airport north, embassy suites phoenix airport, phoenix embassy suites
LOCATION
United StatesArizonaCentral ArizonaPhoenixCamelback East
NUMBER OF ROOMS
228
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Claim Your Listing Frequently Asked Questions about Holiday Inn & Suites Phoenix Airport North, an IHG Hotel
Which popular attractions are close to Holiday Inn & Suites Phoenix Airport North, an IHG Hotel?
Nearby attractions include Chinese Cultural Center (1.0 km) and Expressive Arts Arizona Arts Center (1.1 km).
What are some of the property amenities at Holiday Inn & Suites Phoenix Airport North, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Holiday Inn & Suites Phoenix Airport North, an IHG Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Holiday Inn & Suites Phoenix Airport North, an IHG Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Holiday Inn & Suites Phoenix Airport North, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn & Suites Phoenix Airport North, an IHG Hotel?
Conveniently located restaurants include Burger Theory, Outta Bronx, and The Lunch Lounge.
Are there opportunities to exercise at Holiday Inn & Suites Phoenix Airport North, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Holiday Inn & Suites Phoenix Airport North, an IHG Hotel have an airport shuttle?
Yes, Holiday Inn & Suites Phoenix Airport North, an IHG Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Holiday Inn & Suites Phoenix Airport North, an IHG Hotel have airport transportation?
Yes, Holiday Inn & Suites Phoenix Airport North, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn & Suites Phoenix Airport North, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn & Suites Phoenix Airport North, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.