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What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
Updated 22/05/13 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Kimpton Hotel Palomar Phoenix Cityscape
Updated 22/05/13 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#8 of 187 hotels in Phoenix
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Hotel Palomar Phoenix is a boutique, 4-star in CityScape, the newest hotspot in Phoenix. Hotel Palomar brings signature Kimpton design and warm hospitality to downtown Phoenix.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Pets Allowed ( Dog / Pet Friendly )
Valet parking
Paid private parking on-site
Wifi
Paid wifi
Pool / beach towels
Rooftop pool
Outdoor pool
Heated pool
Coffee shop
Restaurant
Happy hour
Wine / champagne
Poolside bar
Rooftop bar
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Massage
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Interconnected rooms available
Minibar
Cable / satellite TV
Walk-in shower
Air purifier
Bathrobes
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Boutique
Languages Spoken
English, Spanish, Bosnian, Dutch and 1 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
107Restaurantswithin 0 km
35Attractionswithin 0 km
Contact
2 East Jefferson St, Phoenix, AZ 85004-2573
Getting there
Car HireSee all Phoenix car hire
1469Reviews21Q+A100Room tips
Reviews
Traveller rating
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Popular mentions
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Most Recent
Great hotel and staff! Front desk staff really went above and beyond to make sure everything went well. Full Gym is 2-minute walk from the front door. Room was very clean! Loved the restaurant in the hotel. Will return the next time I’m in Phoenix.
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Date of stay: June 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
There are a LOT of things to like about this hotel. My wife and I have stayed here a few times before, but not in a few years, and I enjoyed this one-night stay very much. First of all, the room was ready upon arrival, which is very important to me, because it’s just awkward when you have to sit around or find something to do when it’s not ready. Secondly, the front desk representative (I think it was Jennifer) was excellent. She really did make me feel welcome, accommodated my higher floor request, and in my case I had booked a second room for a friend, and she got my friend on the same floor as us. This was on a Saturday night where there’s a ballgame in town, too, so that was impressive. She was informative, friendly, and helpful, I liked the check-in experience. I was using IHG rewards points for this stay, and I have to say I was not treated like a second class citizen, as some hotels do when a guest uses points, or a third party site, to book. I truly felt valued. Not a corporate “we want our customers to feel valued” lip service kind of thing either, but I am serious, I really did feel like they valued me as a guest based on not only the check-in experience, but the entire stay. They have a text service for requests as some hotels do. That service only works if there are humans behind it that respond quickly and helpfully. And that was certainly the case here. They texted me shortly after I arrived in the room to see if I liked it. I thought that was a nice touch. And I DID like the room, VERY much. They put me on the top (10th) floor and the room had a great view of the mountains to the south. Now, how’s THAT for treating a guest redeeming points just like fully payin guests? See? But also I had a couple of questions during the stay that were answered quickly and helpfully. And you can use the text service to check out as well. The room itself was great. Not only did it have a view, but the bed was VERY comfortable. I liked the pillows, the mattress firmness, and even the nice padded headboard. Plus the edges of the bed were padded, so even if you do happen to stumble around at night and bump your leg on the bed, you’re not gonna get hurt. There’s a padded bench, a sizable one, below the window. So plenty of space to sit. I liked the little round clock radio that had a circular fluorescent light on the back, because at night it acted like a night light, it reflected off the wall behind it and did not annoy me during sleeping at all, it was just the right brightness. I know, people don’t get excited about clock radios but I really did think that was a cool feature. I liked the cage-style light fixture over the table, and the table itself was cool, it had like a Formica finish and a glass cover that I thought added a nostalgic touch to an otherwise modern room. TV size is very large. I didn’t watch it so I can’t comment on it, but the only minor drawback for a longer stay is no streaming. But I got the feeling you could bring your own streaming stick if you wanted to. Good closet space too. And the bathroom was great! I LOVED the shower, with the cool faux wood flooring, open half, great pressure, and quick to come to hot temperature. And this is key - enough racks to accommodate at LEAST two towels to hang up. So many hotels fail on this point, you have two people in a room and one of them has to settle for a spot where the towel really is not going to dry well at all. Very happy to be able to have two towel racks here. Particularly when there’s no housekeeping service, although they’ll bring you more towels, whatever you need, if you text them. Shampoo, conditioner, and body wash all affixed to the wall, conveniently. And the body wash smelled great! It’s just nice when you can take a nice shower and feel refreshed on a hot summer Phoenix day. Location is great downtown, even though we’re not here for a sporting event. Several good restaurants nearby and there’s even a Fry’s grocery store JUST across the street! Valet guys were pretty good and self-parking seemed like it would be easy too. Door people were excellent, they opened them for us every time, with a smile and a welcoming attitude. The only area for improvement I could see is maybe add some USB ports near the beds or really anywhere. I mean, there are enough outlets to charge your devices with a power source, but I like the built-in ports. Also, I don’t think I ever got a notification from the IHG app that I was able to check in or that my room was ready, even though when I arrived and used the in-person front desk, it was ready. I would definitely stay here again. Very pleasant experience. They thought of a lot of nice touches.…
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Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Customer service and location were fantastic like always. I’ve stayed in this hotel multiple times and I have never been disappointed. The family enjoyed the rooftop pool and bar. Close to bars, restaurants, footprint center, chase field, etc.....
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Great experience at this Kimpton Boutique hotel in downtown Phoenix. We stayed in a King 1 Bedroom Suite (City View), and it had all the usual Kimpton extras like robes, nice bath amenities, and a huge walk-in shower. The deep soaking tub in this room was fantastic. Went down to level 2 for their complimentary wine hour between 5 - 6 PM, and again for coffee in the morning. In the evening, it's easy to find a restaurant or pub within a 5 minute walk as this hotel is surrounded by eateries, as well as a huge Fry's grocery store 1 block away. The star of this property no doubt is their 6th floor terrace with pool and lounge/bar. It was 40C (104F) they day we were there, and it was a great spot to keep cool and sip a cocktail. Unfortunately, we had some outside noise issues with all the construction going on (parts of downtown Phoenix right now are completely ripped up), but the staff at the hotel, particularly Ben the front desk agent, were totally accommodating and made sure they did everything they could to make our stay memorable. Highly recommend this Kimpton hotel!…
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Date of stay: June 2022
Rooms
Service
Sleep Quality
Room Tip: Valet parking is $40/night, or self parking next door for $28.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The Kimpton Palomar is a very nice facility with an Amazing Staff in a great location. I have been staying at the Palomar for years and I continue to be impressed with the quality of the staff and the atmosphere of the hotel. The staff are always happy, energetic and they go out of their way to assist. I can tell that management puts in a lot of effort to keep such a positive environment. I am a Diamond Ambassador Elite but also a Bonvoy Titanium Elite and a Lifetime Platinum Elite. I have many hotel options but the Kimpton Palomar is by far my go to hotel when I am in Phoenix.
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Date of stay: May 2022Trip type: Travelled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Great hotel and the staff were simply superb! Right from the check-in, told Trae about our stay and we are celebrating a graduation. He was able to upgrade us to an amazing room and when I mean amazing, it was amazing! I wish I could move into the room. He went above and beyond by making the experience amazing for my family and myself and kept everything a surprise. At the pool bar, Milton was just as amazing with good conversations and great drinks. I forget the valet's name, young looking guy worked in the morning and always helped us with our luggage and had the car ready to go.
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Date of stay: May 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The service (desk and valet) were great, but the bed, linens, pillows and towels (room and pool) had all seen better days. Also this is not the fault of the hotel but the entire area surrounding the location is under complete construction making it incredibly difficult to access the hotel. While the actual work didn’t start until after 7am they were moving equipment as early as 630. All told I wouldn’t stay here again until updates are made and the city constitution is complete.
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Date of stay: May 2022Trip type: Travelled as a couple
Room Tip: If you have to stay now, get a room facing away from the footprint center to minimize...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Katie was such a sweet and informative front desk agent. She was a fantastic greeter. Ben (the night front desk agent) was very helpful. IAN was THEE BEST waiter/bartender…I have met in a long time. He was personable, accommodating, knowledgeable and very nice. Whatever his title, he deserves a promotion. Even though Dillon was very busy he still took time out of his day to bring us waters by the pool and then we met him again at blue hound to take our order. He was very efficient and courteous. Thank you for a great stay! We truly appreciate you!
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Great hotel with over the top customer service. The check in process was ultra smooth and we were able to get an upgraded room with our American Express platinum card. Amazing water pressure !!! Needed waters in our room, called the front desk and before I hung the phone up there was a knock at the door with two cold high end bottled waters. The complimentary wine from 5-6 was a nice touch. The rooftop pool offered a club like experience similar to what you find in Vegas or old town Scottsdale. If you have the chance check out the nearby sushi restaurant called Harumi Sushi and Sakke. Request to sit at the bar. The sushi chef David was incredibly talented and funny.
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I stayed at the Kimpton Hotel Palomar in Phoenix in the Presidential Suite for 2-nights. I want to give a shoutout to Trey, who provided outstanding service. He's a keeper. Make sure not to lose him. : )
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Date of stay: April 2022Trip type: Travelled on business
Location
Service
Sleep Quality
Room Tip: The Presidential Suite has the best views!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$185 - US$288 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Palomar Phoenix
LOCATION
United StatesArizonaCentral ArizonaPhoenixCentral City
NUMBER OF ROOMS
242
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Claim Your Listing Frequently Asked Questions about Kimpton Hotel Palomar Phoenix Cityscape
Which popular attractions are close to Kimpton Hotel Palomar Phoenix Cityscape?
Nearby attractions include Orpheum Theater (0.3 km), Wells Fargo Museum (0.3 km), and Phoenix Symphony (0.3 km).
What are some of the property amenities at Kimpton Hotel Palomar Phoenix Cityscape?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Kimpton Hotel Palomar Phoenix Cityscape?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kimpton Hotel Palomar Phoenix Cityscape?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Kimpton Hotel Palomar Phoenix Cityscape?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Kimpton Hotel Palomar Phoenix Cityscape?
Conveniently located restaurants include Breakfast Club, Blue Hound Kitchen & Cocktails, and Hanny's.
Are there opportunities to exercise at Kimpton Hotel Palomar Phoenix Cityscape?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Kimpton Hotel Palomar Phoenix Cityscape?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Kimpton Hotel Palomar Phoenix Cityscape?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Kimpton Hotel Palomar Phoenix Cityscape offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Kimpton Hotel Palomar Phoenix Cityscape?
The staff speaks multiple languages, including English, Spanish, Dutch, Swedish, and Bosnian.