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77 E Polk St, Phoenix, AZ 85004
4 people are viewing this hotel
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (56)
Room & Suite (81)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
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Updated 22/04/11 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hampton Inn & Suites Phoenix Downtown
Updated 22/04/11 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 187 hotels in Phoenix
Location
Cleanliness
Service
Value
Travellers' Choice

The Hampton Inn & Suites Phoenix Downtown is only four miles from Phoenix Sky Harbour Airport, and located in the heart of Downtown Phoenix. Our hotel is adjacent to the ASU downtown campus, and blocks from Fortune 500 companies like Ernst & Young and JP Morgan Chase. Walk to events at Phoenix Convention Center, restaurants at CityScape, Sun games and events at Footprint Center, and Diamondbacks games at Chase Field - all within a mile of our hotel.

Every room offers complimentary WiFi, a 50-inch HDTV, mini-refrigerator, coffeemaker, and desk with ergonomic chair. Looking for a little more space? Our Suites are perfect with a living area, sofa bed, microwave, mini-fridge, and bar sink; some suites also have picture windows for great views over downtown. Grab a drink and light eats at Downtown 77, located on site.

Wake up each day to free hot breakfast, including freshly baked waffles, oatmeal, eggs, bacon, fruit, and pastries.

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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Gift shop
Non-smoking hotel
Shared lounge / TV area
ATM on site
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Telephone
Coffee / tea maker
Cable / satellite TV
Bath / shower
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
320Reviews5Q+A11Room tips
Traveller rating
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Most Recent
Shelly H wrote a review 09 Aug
Harrisonburg, Virginia24 contributions51 helpful votes
This was one of the nicer Hamptons I've stayed at. It was well modernized and clean. Staff was friendly and helpful. The location was easily walkable to the convention center and downtown, a few blocks away. Breakfast was the usual (with plenty of waffle makers even with a packed breakfast room). Spent 5 nights here and it was great!
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Review collected in partnership with Hampton
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GuestXperience Team, Owner at Hampton Inn & Suites Phoenix Downtown
Responded 5 days ago
Hey Shelly, Thank you for the positive rating. We are pleased to hear that you had a great stay with us. We are glad that you found our accommodation clean and modernized and the staff friendly and helpful, and it's nice to know that our location was to your satisfaction. We also hope you enjoyed our complimentary breakfast offering. It was a pleasure to host you, and we look forward to having you back many more times in the future. Warm regards, Guest Experience Team Hampton Inn & Suites Phoenix Downtown
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LetMeGetAway wrote a review Aug 2021
Baltimore, Maryland37 contributions41 helpful votes
Hotel's Favourite
Chose this hotel due to it's great pricing and location. Price was great for the dates I stayed. I was lucky enough to also find a coupon code via visitphoenix website. I stayed for 2 nights at this hotel (taxes and fees included) what other hotel properties in downtown were asking for only 1 night. Maybe I just got lucky with my dates - no idea! I tried to do online check-in for this hotel but it was not available. When I arrived I was told it had not yet been setup for use. This seems to be a newer hotel, so that may be why. Breakfast is the grab&go style with cold food options. Parking was $37/night...I did not bring a car. We used the light rail [$2/trip or $4/day]. Light rail station is a short 5 minute [maybe less] walk to/from the hotel. Literally cheaper to park at the airport and ride the light rail in, or even Uber for that price. Hotel room was clean and smelled fresh/clean. Overall had a newer vibe to it. This may be the first Hampton Inn that I've stayed in that offers only a mini fridge, and no microwave. Bed(s) were comfortable, pillows were too. AC worked great - much needed in 100+ degree weather. Water pressure in the shower was nice, and the sink had a large vanity which I always appreciate. The location of the hotel is great. Like mentioned before, short 5 minute walk to/from the light rail. Approximately 10 minute walk to Talking Stick Resort Arena, and another 5 minute walk down the road to Chase Field. You can see both arenas/fields from one another on Jefferson, so they aren't far at all. Lots of restaurant and bar options as well as drug store and grocery store all within walking distance.
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Date of stay: July 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Jeremy Dunkin, General Manager at Hampton Inn & Suites Phoenix Downtown
Responded 23 Aug 2021
We are so glad to hear that you enjoyed your time at our hotel and took the time to write such a great detailed review! We look forward to seeing you again soon!
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Brooke A wrote a review 04 Aug
1 contribution
chad was our valet and he was really sweet and did a great job. he also complimented my friends shirt which was really sweet! he was just helpful overall because i have never used a valet before and was a bit confused, but it gave us a lot of information!
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GuestXperience Team, Owner at Hampton Inn & Suites Phoenix Downtown
Responded 1 week ago
Hey Brookie, Thank you for the lovely review. Our staff works very hard to make sure they provide the best services to our guests, and your kind words for Chad will continue to motivate him and encourage him to remain focused on our goal of delivering 100% value and quality services at all times. We also hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back many more times in the future. Warm regards, Guest Experience Team Hampton Inn & Suites Phoenix Downtown
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Bernie F wrote a review Jun 2022
1 contribution
Hayden was such an awesome valet !!! Very personable , helpful and courteous!!! I will recommend everyone to Stay at this Hampton Inn because their service here is extremely exceptional thanks again!!
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GuestXperience Team, Owner at Hampton Inn & Suites Phoenix Downtown
Responded 26 Jun 2022
Hey Bernie, Thank you for the lovely review. At Hampton Inn & Suites Phoenix Downtown, we pride ourselves on providing excellent customer service to our guests, and we are delighted to read your comment about the exceptional service that you received at our hotel. We also appreciate you personally recognizing Hayden for his valet service. It was a pleasure to host you, and we look forward to having you back many more times in the future. Warm regards, Guest Experience Team Hampton Inn & Suites Phoenix Downtown
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Stephen M wrote a review Jun 2022
2 contributions
Had a great stay! Clean rooms, good on-the-go breakfast. Dylan working valet was very helpful! I forgot to send a message to retrieve the car and he ran immediately to grab it. Was running late to a meeting, so I really appreciate Dylan’s quick response!
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GuestXperience Team, Owner at Hampton Inn & Suites Phoenix Downtown
Responded 22 Jun 2022
Hey Stephen, Thank you for the positive rating. We are pleased to hear that you had a great stay with us. We are glad that you found the rooms clean, and it's nice to know that our breakfast offering was to your satisfaction. We are also happy to learn that you appreciated the prompt and helpful service rendered by Dylan. It was a pleasure to host you, and we look forward to having you back many more times in the future. Warm regards, Guest Experience Team Hampton Inn & Suites Phoenix Downtown
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yazmin r wrote a review Jun 2022
1 contribution
I was concerned with downtown parking & luckily the Hampton inn had my back! Very helpful staff is here to assist you & all your valet needs. Caleb assisted me today. He was very nice & resourced! Appreciate the service
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lonyetta Mosley, Guest Services / Front Office at Hampton Inn & Suites Phoenix Downtown
Responded 4 weeks ago
Hello Yazmin, Thank you for choosing the Hampton Inn & Suites - Phoenix Downtown. We are so glad you enjoyed your stay! I would like to personally thank you for your recent feedback. I’m so glad to hear Caleb made your day! I’ll be sure to share your kudos with him! We look forward to seeing you during your next visit to Downtown Phoenix! Kind Regards, Lonyetta Mosley- Asst General Manager
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Alexa B wrote a review May 2022
1 contribution
I came to Phoenix to enjoy Phoenix comic con for the day with my boyfriend and his parents. I really like the valet option available at Hampton inn and suites. Hayden was very nice and took care of us quickly.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lonyetta Mosley, Guest Services / Front Office at Hampton Inn & Suites Phoenix Downtown
Responded 4 weeks ago
Hello Alexa, Thank you for choosing the Hampton Inn & Suites - Phoenix Downtown. We are so glad you enjoyed your stay! I would like to personally thank you for your recent feedback. I’m so glad to hear Hayden made your day! I’ll be sure to share your kudos with him! We look forward to seeing you during your next visit to Downtown Phoenix! Kind Regards, Lonyetta Mosley- Asst General Manager
Read more
Hayden S wrote a review May 2022
1 contribution
Overall the valet service was excellent. Especially since I can’t parallel park. hayden was super helpful and he’s got a super dope name. The room was super nice as well really modern and has a great tv. Down town parking is a killer so thank you.
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Date of stay: May 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lonyetta Mosley, Guest Services / Front Office at Hampton Inn & Suites Phoenix Downtown
Responded 4 weeks ago
Thank you for choosing the Hampton Inn & Suites - Phoenix Downtown. We are so glad you enjoyed your stay! I would like to personally thank you for your recent feedback. I’m so glad to hear Hayden made your day! I’ll be sure to share your kudos with him! We look forward to seeing you during your next visit to Downtown Phoenix! Kind Regards, Lonyetta Mosley- Asst General Manager
Read more
Lewis wrote a review May 2022
Alexander City, Alabama6 contributions4 helpful votes
I was first greeted at valet by Zach he was so courteous taking his time with my luggage. The front desk greeted me with smiles and nothing but the best hospitality during my stay. For anyone taking a trip to Phoenix. I’d recommend choosing this hotel for your future stays!
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Date of stay: May 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lonyetta Mosley, Guest Services / Front Office at Hampton Inn & Suites Phoenix Downtown
Responded 4 weeks ago
Hello Stu, Thank you for choosing the Hampton Inn & Suites - Phoenix Downtown. We are so glad you enjoyed your stay! I would like to personally thank you for your recent feedback. I’m so glad to hear Zach made your day! I’ll be sure to share your kudos with him! We look forward to seeing you during your next visit to Downtown Phoenix! Kind Regards, Lonyetta Mosley- Asst General Manager
Read more
Jackie B wrote a review May 2022
Nashville, Tennessee2 contributions1 helpful vote
This hotel was wonderful. I traveled here on business and it had everything that I needed. The hotel staff was great and created a comfortable stay. Zach at valet was great and made me feel welcomed. The next time I come to Phoenix I will be sure to stay here!
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Date of stay: May 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Lonyetta Mosley, Guest Services / Front Office at Hampton Inn & Suites Phoenix Downtown
Responded 4 weeks ago
Hello! Thank you for choosing the Hampton Inn & Suites - Phoenix Downtown. We are so glad you enjoyed your stay! I would like to personally thank you for your recent feedback. I’m so glad to hear Zach made your day! I’ll be sure to share your kudos with him! We look forward to seeing you during your next visit to Downtown Phoenix! Kind Regards, Lonyetta Mosley- Asst General Manager
Read more
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PRICE RANGE
US$110 - US$164 (Based on Average Rates for a Standard Room)
LOCATION
United StatesArizonaCentral ArizonaPhoenixCentral City
NUMBER OF ROOMS
210
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Frequently Asked Questions about Hampton Inn & Suites Phoenix Downtown
Which popular attractions are close to Hampton Inn & Suites Phoenix Downtown?
Nearby attractions include Wells Fargo Museum (0.4 km), St. Mary's Basilica (0.3 km), and Phoenix Symphony (0.4 km).
What are some of the property amenities at Hampton Inn & Suites Phoenix Downtown?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hampton Inn & Suites Phoenix Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hampton Inn & Suites Phoenix Downtown?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hampton Inn & Suites Phoenix Downtown?
Yes, valet parking is available to guests.
What are some restaurants close to Hampton Inn & Suites Phoenix Downtown?
Conveniently located restaurants include Pomo Pizzeria Phoenix, Hanny's, and Harumi Sushi & Sake.
Are there opportunities to exercise at Hampton Inn & Suites Phoenix Downtown?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Hampton Inn & Suites Phoenix Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hampton Inn & Suites Phoenix Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hampton Inn & Suites Phoenix Downtown offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.