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Hotel Carmen

Ruta Nacional 12 4.5, Puerto Iguazu N3370HKA Argentina
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Traveller (323)
Room & Suite (62)
Dining (35)

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About

#42 of 70 hotels in Puerto Iguazu
Location
Cleanliness
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Value
The Carmen Hotel is located in Puerto Iguazu, 15 minutes from the waterfalls and 20 minutes from the international airport. This Argentine hotel features two swimming pools and a large garden.
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Property amenities
Free internet
Public wifi
Pool
Breakfast available
Business Centre with Internet Access
Baggage storage
Concierge
Laundry service
Outdoor pool
Breakfast buffet
Currency exchange
Non-smoking hotel
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Room features
Air conditioning
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL STYLE
Family
Languages Spoken
English, Spanish, Portuguese
346Reviews8Q+A3Room tips
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Erick Hernandez wrote a review Jun 2019
2 contributions
Under no circumstance will I ever stay in this hotel. Disappointingly, my stay was the most uncomfortable I have ever experienced. My room was dirty and insects were all over the floor. Presumably, service room did not happen before my booking. Incredibly, the bath and shower was ok compared with the bedroom. Obviously, I went to the reception desk to get another room for my stay, which was denied as the hotel was at full occupancy. Evidently, I don’t suggest staying in the hotel, even if it is your last option.
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Date of stay: December 2018
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Piia N wrote a review Sept 2018
Tornio, Finland57 contributions41 helpful votes
Carmen is far away from shops and restaurants. You need to take a bus or taxi to go to the center. We spent two nights there because we visited the falls. Ok for that when you have transportation. Rooms were old but ok. The shower was not the best. No view.The pool area was beautiful but the pool and water was dirty. I did not swim there. The personal was very helpful and nice. There could have been information about the restaurant but we saw nothing.
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Date of stay: September 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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N N wrote a review Jul 2015
Bethesda, Maryland6 contributions5 helpful votes
I just returned from a short 3 day trip to Iguazu in mid July 2015. The Hotel was selected through expedia based on descriptions of simple amenities and good location. Though our expectations were restrained and limited, this hotel failed dismally in even our minimal requirements. It would be hard to label this a 'motel' let alone a hotel. My familys' experience: We found the front desk to struggle with customer service and basic communication with english speaking customers. Considering Iguazu is a major tourist draw, this is a serious weakness. The hotel is surrounded by old, cheap quality furniture, in the foyer, bedrooms, cafeteria. Quite unappealing image wise. The rooms have some of the worst beds we have slept in. These are old, lumpy, and uncomfortable. All of these need to be replaced. The bathroom is ensuite, with shower. The toilet seats are the cheapest thin plastic one could imagine finding. There is NO, NO, NO exhaust in the bathroom. So if a family of 3-4 stays in the room, there is no escape from the bathroom odours. Compound this with no means for dampness to escape from the shower and sink, and the stay is miserable. There is no housekeeping service for the rooms. During our 3 nights stay, our beds were not made, towels not removed, bathroom not cleaned, and floor not swept once. The linen and pillows carry a stale damp and musty odour. The wifi and internet service is patchy, and we managed to connect on wifi one evening out of three. The breakfast is poor in quality. The bread is half cooked, and fruits appeared stale and old even in the morning. The dinner had plenty of vegetables which is good, but even this did not look fresh. Overall, the hotel needs a major revision in management. At every turn the appearance was of an intent to save money, and this reflected in poor quality of staff, food, service and rooms. Its' a shame, as the location of this euphemism is good, and on a major road.
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Date of stay: July 2015
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Trip type: Travelled with family
Room Tip: Sorry, you're out of luck here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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BriscCarroll wrote a review Nov 2014
3 contributions2 helpful votes
Stayed here on part of our honeymoon, it was booked through a travel agency in Buenos Aires. From the outside it looked quite nice but inside was a different story. The staff on Reception had very little English and they were not very helpful, they were quite rude in fact. When we got there we had travelled quite a bit and went to bed early. The noise that night was unbearable. There were a group of teenagers staying at the hotel with music blaring in all rooms, running up and down the corridors, we were over a games room and the noise down there was also unbelievable. We had to complain twice to the staff in order to have our room changed. The hotel echoes all noises, from downstairs the noise travels up and is very difficult to sleep. There are minimal staff in the hotel, there is not really a bar there either. The breakfast is awful selection and usually has flies on all the food. I would not recommend this hotel to anybody. The room is very old and usually has some sort of insects roaming around is not very clean at all. Stay away if at all possible....
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Date of stay: October 2014
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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BandMZ wrote a review Feb 2014
Harrogate, United Kingdom74 contributions53 helpful votes
Although the staff did not speak good English we found them very helpful. Our luggage was delayed but reception gave us some sun-tan cream and insect repellant to put on before we ventured out to the falls. The Manager also logged in and printed off our boarding passes for the flight home. Rooms large and clean. Buffet dinner though not exceptional on quality was very good value for money.
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Date of stay: January 2014
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Trip type: Travelled as a couple
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Elizabeth C wrote a review Jul 2013
An Hai Dong, Vietnam33 contributions9 helpful votes
Great location for Falls explorers, 5 min drive to the gates! Rooms were lovely and big with great balcony's which got the sun straight into the room. Modern TV's with USB ports. Never ventured to the pool but nice to have after a sticky day in the heat. Cheap bar and the buffet dinner wasn't bad but way over priced for what it was at 95 peso!
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Date of stay: July 2013
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Trip type: Travelled with friends
Room Tip: Dont bother having the buffet dinner, go out. If you like carbs, breakfast is perfect for you!
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Maz8353 wrote a review Jan 2013
Peniscola, Spain80 contributions87 helpful votes
Having just stayed at an outstanding hotel in Rio Cuarto, it was always going to be hard to compete. Hotel Carmen does have it's good points. It's closer to the falls than the hotels in town and the local bus stops right outside. It is only a short walk to GuiraOga, an amazing animal rescue centre and not too far from the airport. The gardens and pools are lovely, as is the outside bar area and the furniture throughout the main areas of the hotel, looks like it has all been hand carved, and is quite spectacular. However my room wasn't very nice at all. It was quite large but the furniture was very tired and quite tatty. My bed had some metal springs poking through the sides and certainly wasn't the most comfortable bed I've ever slept on. However, all of that would have been forgiven, if I had had a nice powerful shower. It costs nothing to replace a shower head that has had it's day - and this one was well past it's sell by date. The water trickled out in some places and streamed out at right angles in others - neither of which is particularly helpful if you need to wash your hair. Other issues were.... - They forgot to clean my room one day. - Having spent 3 weeks travelling around Argentina where no- one even considers going out for dinner until at least 10.00pm, it was a bit of a shock to arrive for dinner at 9.45 and be told that the restaurant closed at 9.30. Yes of course I should have asked, but a sign or notice or info pack in the room would be a good idea. - This must be one of the only hotels on the planet that closes its bar at 11.00pm and then refuses to serve any more drinks - even to residents. Some of the bar and restaurant staff were lovely - very helpful and polite - even while they were refusing me dinner and drinks. However I didn't really feel the same way abut the reception staff. No smiles, no warm welcome and no useful information e.g. The dining room closes at 9.30!!!! The hotel info on booking.com said there was a tours desk - well they may have had one at some point but they certainly don't have one now. Fortunately, the waterfalls at Iguazu are probably the most amazing and spectacular sights, I've ever seen, which more then compensated for this rather mediocre hotel. Another reviewer said - you get what you pay for, but this was the most expensive of the 3, I stayed in, whilst in Argentina and wasn't even in the same ball park as the other 2.
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Date of stay: January 2013
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tatiana O wrote a review Jan 2013
Moscow, Russia21 contributions9 helpful votes
Very nice hotel with pleasant garden and two pools where you can refresh yourself. The hotel is situated about 15 min to fantastic waterfalls. Rooms are extremely clean and comfortable for the realxing stay. Especially i'd like to thank the staff for their kindness and care. Очень приятный отель с милым садом и двумя бассейнами, где вы можете отдохнуть и освежиться. Отель находится в 15 минутах езды от потрясающих водопадов. Комнаты очень чистые и удобные. Особенно я хочу поблагодарить персонал за их доброту и заботу.
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Date of stay: January 2013
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Armen J wrote a review Sept 2012
Hackensack, New Jersey20 contributions17 helpful votes
This hotel is located about 10 minutes from Iguazu Park, and most of the taxi cabs in the front are willing to take you anywhere. The staff is very accomodating however they speak little English. The only gripe I had was the walls are paper thin and I had to ask my neighbor to lower the volume on his TV. You can also hear people in the hallway going into their room late at night, sounded like someone was coming into my room. Otherwise this was not too bad and I would stay here again if I were to return to Iguazu.
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Date of stay: September 2012Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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JKT wrote a review Mar 2012
Leicester, United Kingdom71 contributions53 helpful votes
My companion and I ended up at this hotel as part of a package tour to Iguazu booked from Buenos Aires, so it was not our choice. The hotel is in a good position for getting into the town or to the falls via the public transport system. The first room I was shown was not that good but we managed to get a different room without any problems - the staff were very helpful and friendly. The room was clean, adequately furnished (albeit very old, cheap furniture) and the bathroom/shower was fine. The hotel has 2 swimming pools, a small gym and a small games area (table football, table tennis) although I didn't have time to use these facilities. There is free WI-FI (if you can get the children off it!!!!) and the reception/public areas are well set out. The bar is not that great and the dining area is very basic. Breakfast was a buffet with the usual sweet pastries etc, yoghurt, toast, cereals and a sprinkling of fruit now and then! The hotels just up the road looked better but were probably more expensive but if you're not going to spend much time in your room then the Carmen is more than adequate.
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Date of stay: February 2012
Value
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Location
Cleanliness
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Trip type: Travelled with friends
Room Tip: Ask for a room overlooking the rear of the hotel as they are a bit quieter and complain if the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
R 736 - R 1,283 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hoteles carmen iguazu hotel puerto iguazu, carmen hotel puerto iguazu
FORMERLY KNOWN AS
Hotel Carmen Iguazu
LOCATION
ArgentinaLitoralProvince of MisionesPuerto Iguazu
NUMBER OF ROOMS
70
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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HOTEL CARMEN - Reviews & Price Comparison (Puerto Iguazu, Argentina) - Tripadvisor

Frequently Asked Questions about Hotel Carmen
Which popular attractions are close to Hotel Carmen?
Nearby attractions include Guiraoga (0.6 km), Icebar Iguazu (0.2 km), and La Casa de Las Botellas (0.3 km).
What are some of the property amenities at Hotel Carmen?
Some of the more popular amenities offered include a pool, breakfast buffet, and a business centre.
What food & drink options are available at Hotel Carmen?
Guests can enjoy breakfast during their stay.
What are some restaurants close to Hotel Carmen?
Conveniently located restaurants include La Aripuca, El Boyero Restaurant, and Mercure Iguazu Hotel Iru Restaurant.
Are there opportunities to exercise at Hotel Carmen?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at Hotel Carmen?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to Hotel Carmen?
Many travellers enjoy visiting Marco Das Tres Fronteiras (5.2 km), La Aldea Fortin M'Bororé (2.5 km), and Viejo Hotel Cataratas (3.2 km).
Is Hotel Carmen accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.