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Protea Hotel Worcester Cumberland

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2 Srockenstroom Street City Centre, Worcester 6850 South Africa
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (15)
Room & Suite (19)
Dining (9)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 20/06/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Protea Hotel Worcester Cumberland
Updated 20/06/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 3 hotels in Worcester
Location
Cleanliness
Service
Value
Protea Hotel Cumberland - Experience the best hospitality in the Boland. The Protea Hotel Cumberland is located in the charming Boland town of Worcester, the heart of the Breede River Valley. Accommodation ranges from standard to deluxe, all fully air-conditioned, or you could spoil yourself and enjoy the luxury of the Presidential Suite. Wining and dining at the hotel is traditional, homestyle and elegant. We offer a variety of leisure facilities at the hotel, with a fully-equipped gym, pool, spa, sauna and steam bath, tennis court and a glass-backed squash court. Venture out of the hotel and explore the Kleinplasie Open Air Museum, Karoo National Botanical Gardens or the Worcester Winelands Wine Tasting Centre.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Golf course
Tennis court
Babysitting
Wifi
Paid internet
Hot bath
Outdoor pool
Sauna
Restaurant
Breakfast buffet
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Hotel links
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88Reviews0Q+A21Room tips
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Popular mentions
Eicker wrote a review Jul 2020
Cape Town, South Africa130 contributions56 helpful votes
The rooms are big, the staff are very friendly and the location is close to many things in Worcester. It is an hour and a half drive from Matroosberg and very close to Fairy Glen nature reserve. Parking is at a cost under roof.
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Date of stay: July 2020
Cleanliness
Service
Sleep Quality
Room Tip: Higher rooms are quieter
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1 Helpful vote
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Response from Protea Hotel Cumberland, Other at Protea Hotel Worcester Cumberland
Responded 28 Jul 2020
Dear Eicker, Thank you for your review, it was our greatest pleasure to have you and you family as our guests :) Kind Regards Salome Horn General Manager
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countessfoxylady wrote a review Jul 2019
Brighton, United Kingdom100 contributions81 helpful votes
Well we arrived en-mass - 52 of us. The hotel was well prepared for us having already allocated rooms and the required paperwork. this was in the lounge next to the reception. Welcome drinks also provided.The reception area is nicely compact and relaxing. he staff are friendly and were helpful. I had room 122. This is a ground floor room. The room is well appointed with everything that you could need, good bed, nice sized table etc. The only problem that I had was that I could not get the room ward as the air con unit was blowing all its air onto the top of the wardrobe. A decent TV with a moderate selection of channels (at least I got to watch the cricket). A kettle and tea/coffee making stuff also there.The bathroom is also well appointed with good toiletries provided.There is a small outside area although walled in. Good for having a smoke. The bar area was OK and drinks were of a reasonable price. The restaurant is bright and airy and the food was very good. All in all a good 2 night stay.
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Date of stay: June 2019
Value
Location
Service
Trip type: Travelled with friends
Room Tip: all rooms equal
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1 Helpful vote
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Response from Protea Hotel C, Manager at Protea Hotel Worcester Cumberland
Responded 07 Jul 2019
Thank you for your review, We are happy that you enjoyed your stay and hope to be of service to you again in the future. Kindest Regards Salome Horn Operations Manager
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ramabelemn wrote a review Jul 2019
Pretoria, South Africa28 contributions44 helpful votes
Small ambience of stay and service in a small town. The hotel is centrally located and a walking distance to all the areas I had to visit. The stay was made easier also with additional services like ,email, scanning and printing within the hotel. The vine was truly a western Cape experience. Dinning was to my requirements and could accommodate additional requests without hassle.
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Date of stay: February 2019
Rooms
Cleanliness
Service
Trip type: Travelled on business
2 Helpful votes
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Response from Protea Hotel C, Front Office Manager at Protea Hotel Worcester Cumberland
Responded 04 Jul 2019
We are glad to hear that you enjoyed your stay with us. We hope to welcome you back to Protea Hotel by Marriott Cumberland Worcester whenever your travels brings you back to Worcester. Kind Regards Riaan
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julian b wrote a review Feb 2019
Parow, South Africa312 contributions33 helpful votes
I chose this hotel as a surprise for my wife to celebrate our 49th wedding anniversary which was on the 24th February jointly with my birthday 26th February , expecting at least the quality of Protea hotels but to my dismay, it was my worst nightmare ever. I booked on line a few weeks in advance and also called in and spoke to Bernadine about our occasion and expectancy. I requested a nice room with at least a view but was offered a room with a jacuzzi which appealed to me as a good surprise to the wife. When we arrived at reception, a musty smell greeted us as we entered. We went ahead with the booking and discovered that the room with the "jacuzzi" was booked out the previous night and was offered a room with a "patio". I objected to the change of room as it was confirmed by Bernadine. To my surprise, the receptionist inquired by the cleaning lady if there were any good rooms available to which she answered that the "jacuzzi" room was vacant but still needed to be cleaned, and the time was approximately 15H00. The receptionist was not aware of this. We decided to wait for the room and left for the Worcestor mall to pass the time. We were called to say that the room was available. When we arrived at the hotel, we carried all our bags to the room, no porter available, but when we got to the room, the "jacuzzi" was a normal bath for one person with jacuzzi jets in it and not a jacuzzi we expected to lounge in. The worst part was the strong musty smell in the room, which had no windows and was dingy. We approached the reception who then offered us the room with the "patio". This room was even worse, beside the strong musty smell, the room was cramped with a patio door leading to a tiny lane, approximately a meter in width with a small table and two chairs with walls all around it, absolutely no view. This was the worst and I immediately cancelled my booking. The receptionist was not helpful in assisting with the cancellation and told us to cancel on line. She gave me a username and password to use the PC opposite reception which I was unable to access on line. I wasted 250km from Oostersee, Parow including toll fees to and from Worcestor and my plans for a celebration was shattered. No excuse or apology can ever fix what we went through as a 40th wedding anniversary happens once in a lifetime. I am so disgusted with Protea Hotels and will be taking this matter further. It seems like Prokard members are given the worst deals for accommodation. To crown it all, there was no manager on site with which to discuss my dilemma.
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Date of stay: February 2019
Rooms
Cleanliness
Service
Trip type: Travelled as a couple
Room Tip: Don't ever book this hotel, you will be sorry and disappointed
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Blcheshire wrote a review Feb 2019
Cheshire, United Kingdom51 contributions7 helpful votes
Good business hotel with nice facilities apart from antiquated WiFi system which requires codes and passwords for each appliance. These should last 24 hours but don't. Every time the appliance logs off you have to go through the whole rigmarole again. In two days I must have had to log in at least 20 times and had to use at least 6 different codes/passwords even though I was only sending and receiving emails. Free WiFi is available all over the place now and should be introduced here
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Date of stay: January 2019
Rooms
Service
Sleep Quality
Trip type: Travelled solo
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Response from Protea Hotel C, Operations Manager at Protea Hotel Worcester Cumberland
Responded 03 Feb 2019
Good Morning, Thank you for taking the time to complete the survey. It is through your honest feedback that we can improve. We are in the process of looking at the wi-fi service provider and hope that you will have a better experience regarding this issue whenever your travels brings you back to our hotel. Kindest Regards Salome Horn
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Previous
PRICE RANGE
US$69 - US$100 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Protea Hotel by Marriott Worcester Cumberland
LOCATION
South AfricaWestern CapeWorcester
NUMBER OF ROOMS
55
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Frequently Asked Questions about Protea Hotel Worcester Cumberland
Which popular attractions are close to Protea Hotel Worcester Cumberland?
Nearby attractions include Karoo Desert Garden (1.9 km), Golden Valley Casino (2.5 km), and Worcester Museum (1.7 km).
What are some of the property amenities at Protea Hotel Worcester Cumberland?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Protea Hotel Worcester Cumberland?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Protea Hotel Worcester Cumberland?
Yes, parking is available to guests.
What are some restaurants close to Protea Hotel Worcester Cumberland?
Conveniently located restaurants include Fowler's Grill, Daly bread, and Café Hugo.
Are there opportunities to exercise at Protea Hotel Worcester Cumberland?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Protea Hotel Worcester Cumberland?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Protea Hotel Worcester Cumberland?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Protea Hotel Worcester Cumberland offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Is Protea Hotel Worcester Cumberland accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.