Protea Hotel Stellenbosch Dorpshuis & Spa

Traveller (81)
Room & Suite (55)
Dining (13)

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Breakfast included
R 2 764
Breakfast included
R 2 764
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

4.0
#16 of 17 hotels in Stellenbosch
3.9 of 5 bubbles
Location
4.1 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
3.7 of 5 bubbles
Value
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Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Mid-range
Historic Hotel
Languages Spoken
Afrikaans
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Sauna
Bar / lounge
Beach
Tennis court
Airport transportation
Parking
Wifi
Paid wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Shuttle bus service
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
BBQ facilities
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Shoeshine
Show more
Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Kitchenette
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Hotel links
Special Offer:Earn points toward free nights.
176Reviews6Q+A49Room tips
Traveller rating
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Detailed Reviews
Oban_Indy wrote a review Feb 2023
Vancouver, Bc,33 contributions6 helpful votes
3.0 of 5 bubbles
I would like to start by saying that I am a Platinum level Bonvoy member, and have visited six different Protea hotels, on our last two trips to Africa - four in SA. While the Protea chain is not at the top level of the Bonvoy chain, prior to this visit, we have enjoyed our visits to all of the properties. The property in Stellenbosch has both positive and negative aspects. The positives are they have very friendly staff, the property is well taken care of, the beds are comfortable and the pool area is a nice spot to relax. On the negative side, this hotel does not treat their tier members with the same level of recognition as other Protea properties that we have visited or that of any other Bonvoy properties that we have visited around the globe. That is the reason for this review. I think this must be an oversight from the management at this hotel. All of the Protea hotels prior to our visit to this location met or exceeded our expectations. This one did not! We asked about breakfast upon arrival, and we were advised that nothing was offered as we had booked the room on points. After check in, I logged into Bonvoy and opened the Bonvoy website to confirm what should have been offered. I approached the desk to query this and was then advised that that is not what I asked when checking in. I then pointed out that this is what is to be offered, and if it is not, then the member is to be compensated. I did not want the compensation, just the breakfast. I was then handed a card giving us a continental breakfast for the duration of our stay. I then pointed out that the website says breakfast, not a continental breakfast. They were firm on their offering, and that was what we had every morning. No bottled water in the room - another first in Africa, and a guaranteed late check out of 4 pm was met with rejection, due to the fact that the hotel was fully booked the evening of our departure. I again showed the staff the benefits of platinum and they then allowed us to stay until 2 pm. It is unfortunate to see this in a Bonvoy property, but in our experience, it is unique. I would not recommend this property, until management addresses these issues, and I hope that they do. I would wait for further reviews.
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Date of stay: February 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Parking is limited. The hotel location is convenient to the city centre restaurants and shops....
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gerty Munro, General Manager at Protea Hotel Stellenbosch Dorpshuis & Spa
Responded 09 Feb 2023
Dear Oban_Indy Thank you so much for giving us feedback of your recent stay at Protea Hotel by Marriott Dorpshuis & Spa, both positive and negative. I do apologies for the fact that you did not enjoy the full benefit of the guaranteed late check out of 4 pm. We are serving a Breakfast Buffet with a good variety, and I am sorry that you were not given the opportunity to enjoy the full breakfast. As a Platinum Elite Member, I would like to thank you for your loyal support, and I will make sure our members are well taken care. Kind Regards Gerty Munro General Manager
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Nina C wrote a review Jan 2024
Surrey, United Kingdom76 contributions17 helpful votes
4.0 of 5 bubbles
The hotel has an old traditional feel to it.
We stayed in room 12 for one night. It was large, and the bed was comfortable with nice bed linen. I had a very good sleep there.
The bathroom was massive, with a lovely walk-in rain shower, but unfortunately it flooded each time we had a shower.
As we arrived late, we decided to have dinner at the hotel. In hindsight, I wish we had walked into the centre of Stellenbosch instead. There are some great restaurants there, and the area felt very safe.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zoé N wrote a review Jan 2024
Durban, South Africa18 contributions2 helpful votes
4.0 of 5 bubbles
The hotel rooms are spacious and comfortable. I like small hotels and this was it for me, and felt homely. Good spread of breakfast. Nice size pool. Can you possibly consider making it a heated pool. It was summer, but it was still very cold, The good thing is that it’s partially covered by trees and this is great in summer, but doesn’t get enough sun to warm it up a bit.
Food at the restaurant is fine, not much variety, but agin it could be inspired by the size of the hotel.
Service could be better, on arrival they watched us from reception with suitcase, we had to ask for assistance, before they could move. It wasn’t a good first impression.
Besides that, the experience was generally good.
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Date of stay: December 2023
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
marypbarnard wrote a review Sept 2022
Johannesburg, South Africa27 contributions7 helpful votes
4.0 of 5 bubbles
What a great stay we had at this hotel. Every member of staff was so polite, friendly and helpful. The rooms are so comfortable, with everything you need. Breakfast is fresh and tasty.
Being there in chilly September, we had lovely fires lit in the main lounge. Wonderful in every way.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gerty Munro, General Manager at Protea Hotel Stellenbosch Dorpshuis & Spa
Responded 05 Sept 2022
Dear Marypbarnard Thank you so much for your feedback. We are happy to hear that you enjoyed your stay with us and look forward welcoming you back! Kind Regards Gerty Munro
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Thecatsmum4 wrote a review Apr 2023
Kettering, United Kingdom2,234 contributions261 helpful votes
+1
3.0 of 5 bubbles
Decent hotel, not your normal corporate type. Room was spacious and on the ground floor, clean and comfortable.

Not a huge amount of choice with the food in the evening when compared to other hotels we had stayed in our our tour. Staff friendly.

Nice little bar area for a drink pre evening meal.
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Date of stay: December 2022
3.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gerty Munro, General Manager at Protea Hotel Stellenbosch Dorpshuis & Spa
Responded 17 Apr 2023
Dear Thecatsmum4 Thank you so much for giving us feedback on your recent stay at Protea Hotel Dorpshuis & Spa! We are happy to read that you enjoyed your stay with us. As one of Stellenbosch's historic landmarks the Hotel's style of hospitality reflects a vintage hospitality. The hotel offers a large variety of dinner buffets options for groups but also have a menu for the individual traveler. Situated in the famous Dorp str the hotel is walking distance from Stellenbosch CBD and surrounded by World Class Restaurants and shops to get something to take back home. We look forward to welcome you back whenever your travels bring you back to our beautiful Country and Town! Kind Regards Gerty Munro General Manager
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LostWanderluster wrote a review May 2018
Palm Harbor, Florida533 contributions126 helpful votes
2.0 of 5 bubbles
Let me start off by saying that I have lifetime Platinum status with over 1000 Marriott stays over about 13 years. I’ve been in a few properties over the years - all pre Starwood.

We started off being a little put off at check-in. It was probably a language issue but we were asked to wait in the “lobby” for our room. After 15-20 minutes we went back to the desk to question them. I’m not certain how long they would have left us to wait. Well, we finally went on our way until our room was ready. The first problem was our bedroom air conditioning— we couldn’t get it to work - so we gave up and went to bed. Mistake. We needed every bit of background noise in the morning when the traffic noise started. Ouch - there is a lot of traffic noise. Then, throughout our night’s sleep, we were fending off mosquitos both buzzing and biting several times each. NOT COOL. Especially since we were coming from malarial areas, were still on prophylactic meds, and just a little sensitive to the whole issue. Other people have written about standing water in the showers. Yes, believe it. And our shower was on the second level. As we were leaving the first morning, I was quite unhappy and shared this with the front desk. The GM, to her credit, quickly came out of the office and said they would put some bug unit in our room and explained that the air conditioner was probably set on a timer. And they fixed both those issues. That said, we only found one of the two windows they left open for ventilation to help with the bug repellent in our bedroom. Oops, sorry, we found the other open window the next morning. There were other smaller issues such as their staff just placing the dirty glasses we used in our sink. Or the water from the shower spilling out on the bathroom floor. O.K., enough. I give the GM credit for coming out and initially addressing our major issues - and pretty much taking care of them both. That said, I would have expected follow up from her, or anyone, to be certain the solutions were satisfactory. Besides all that, when I checked out the GM was no further than 8 feet away. No goodbyes. No thank you for staying with us. Nothing like ‘how was your stay”. Wow. I don’t get it. Maybe they are just beat up from all the complaints.
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Date of stay: April 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PHDorpshuis, General Manager at Protea Hotel Stellenbosch Dorpshuis & Spa
Responded 04 May 2018
Dear LostWanderluster Firstly I would like to thank you for writing a review of your recent stay at Protea Hotel by Marriott Dorpshuis & Spa and for your loyal support. It was a privilege to have you stay with us while celebrating your 40th anniversary and happy that I met you and that we could sort out the air conditioner and put the air revitaliser in your room for the mosquitos. I am so sorry that I haven't followed up and made sure all is in order and that I haven't said goodbye when you checked out. Your feedback will be shared with our TEAM to improve where possible as we would like our GUEST to enjoy a pleasant stay and to return to our hotel. Kind Regards Gerty Munro
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Anouk N wrote a review Aug 2017
Durban, South Africa11 contributions10 helpful votes
4.0 of 5 bubbles
I had recently taken my mother to Stellenbosch for a little mother daughter get away. As I am a huge Marriott fan and a platinum Elite Member I had utilised my points on this occasion. We had a lovely stay, the hotel is cosy, the room spacious and in apartment style with a lounge and small kitchenette. there is a sleeper couch in each "apartment" and the service is Good and Friendly. The hotel is well situated and in Dorp Street where there are many restaurants and in general easy for a good walk. I was a bit taken aback as I read online that at this hotel Marriott rewards points could be used for "on the spot" rewards or as "payments" for spa treatments and food, unfortunately this was not done as the Hotel Staff had Zero Knowledge of the Rewards program and how I could use my points. The internet connection is good for those that need to work and the South African Breakfast Buffet is Lovely.
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Date of stay: August 2017
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: ask for a room NOT facing the road as it gets quite busy and noisy :)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PHDorpshuis, General Manager at Protea Hotel Stellenbosch Dorpshuis & Spa
Responded 17 Aug 2017
Dear Hostie_Gone_Rogue Thank you for your feedback regarding your recent stay at Protea Hotel by Marriott Dorpshuis & Spa and for the detailed description of our hotel and loyal support. We are delighted you enjoyed your stay at our hotel and cant wait to welcome you back in the not to far future. Our Staff is ready to assist you with your reward points. Kind Regards Gerty Munro General Manager
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JJ L wrote a review Jan 2017
Toronto, Canada39 contributions16 helpful votes
4.0 of 5 bubbles
Great location. The rooms has a manor feel. The rooms was clean and comfortable. The only thing was that the air con was dripping water the entire time but we were only there for one night and was able to ignore it.
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Date of stay: December 2016
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PHDorpshuis, General Manager at Protea Hotel Stellenbosch Dorpshuis & Spa
Responded 05 Jan 2017
Dear JJ L Thank you so much for writing a review about your experience at our hotel. I am happy that your overall experience was good, but so sorry about the dripping water from the air con. I can confirm the problem has been sorted out. We hope to have an opportunity to welcome you back whenever your travels brings you back to Stellenbosch! Kind Regards Gerty Munro
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Annie055 wrote a review May 2019
San Antonio, Texas257 contributions124 helpful votes
4.0 of 5 bubbles
The staff was very friendly and eager to please. Our room was a one bedroom loft (living downstairs w/ kitchenette and another full bathroom). It was very roomy and if you were staying a few days, its very nice. The pool looked good but we didn't sweet. The Breakfast was REALLY good and they are so gracious. The cook really wanted you to love it - and we did! :) Pretty area, too.

I do have to disagree with the location. It does have some restaurants in walking distance but the heart of the shopping, etc. is quite a distance. The first night we wanted to eat at Helena's (with reservations) in that area. The front desk told us it was only a 5 minute walk. What was she thinking?? It was 20-25 and we barely made our reservations! Plus she saw my husband had a cane (he had recently been ill and doesn't normally use one)!!! The walks were uneven and it was really a challenge! From then on we took Uber . The do have great ubers there btw!

Everything else was wonderful and I'd highly recommend it!
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Date of stay: April 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BrynEastSx wrote a review Feb 2019
Lewes, United Kingdom147 contributions113 helpful votes
4.0 of 5 bubbles
We had a deluxe room, tucked away but very nice.
It is quite old decor but very clean and homely
Upstairs Bedroom with vaulted ceiling was great.
The staff at the reception were extremely friendly and helpful.
The lounge area was very comfortable.
The very attractive Pool area was surrounded by foliage and was a great place to chill out.
We travelled with another couple and parked our cars outside the hotel. No problem and loads of spaces. The secure parking was limited but that wasn't an issue for us.
The only minor negative for us was the the room (25) was affected by early morning traffic noise, I guess a room on the other side of the hotel would be quieter.
We would certainly stay there again if in the area.
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Date of stay: February 2019
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PHDorpshuis, General Manager at Protea Hotel Stellenbosch Dorpshuis & Spa
Responded 25 Feb 2019
Dear BrynEastSX Thank you so much for giving us feedback of your recent stay at Protea Hotel by Marriott Dorpshuis & Spa. We are so happy to read that you had a wonderful stay and look forward welcoming you back whenever your travels brings you back to Stellenbosch. Kind Regards Gerty Munro
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Oban_Indy wrote a tip Feb 2023
Vancouver, Bc,33 contributions6 helpful votes
3.0 of 5 bubbles
"Parking is limited. The hotel location is convenient to the city centre restaurants and shops. Staff are friendly."
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Rny321 wrote a tip Oct 2019
New York146 contributions95 helpful votes
5.0 of 5 bubbles
"There are several restaurants a short walk from the hotel."
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sunzuchuat wrote a tip Feb 2019
Geneva, Switzerland2 contributions
4.0 of 5 bubbles
"Rooms are all nice and quiet. AC works well."
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Jurg B wrote a tip Jul 2018
1 contribution
5.0 of 5 bubbles
"All rooms spacious, will spend the extra money next time by booking the apartment from the word go."
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tinantambi97 wrote a tip Jul 2018
East London, South Africa1 contribution
4.0 of 5 bubbles
"Choose a room that is closer to the Restaurant."
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Not the right property for you?
There are more places to choose from in the Stellenbosch area.
PRICE RANGE
R 2,306 - R 2,806 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Protea Hotel by Marriott Stellenbosch Dorpshuis & Spa
LOCATION
South AfricaWestern CapeStellenbosch
NUMBER OF ROOMS
30
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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PROTEA HOTEL STELLENBOSCH DORPSHUIS & SPA - Reviews & Price Comparison (South Africa) - Tripadvisor

Frequently Asked Questions about Protea Hotel Stellenbosch Dorpshuis & Spa
Which popular attractions are close to Protea Hotel Stellenbosch Dorpshuis & Spa?
Nearby attractions include Rupert Museum (0.2 km), Kreef Tours (0.2 km), and Oom Samie Se Winkel (0.4 km).
What are some of the property amenities at Protea Hotel Stellenbosch Dorpshuis & Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Protea Hotel Stellenbosch Dorpshuis & Spa?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Protea Hotel Stellenbosch Dorpshuis & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Protea Hotel Stellenbosch Dorpshuis & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Protea Hotel Stellenbosch Dorpshuis & Spa?
Conveniently located restaurants include Casa Cerveza, Spek & Bone, and De Volkskombuis.
Are there opportunities to exercise at Protea Hotel Stellenbosch Dorpshuis & Spa?
Yes, guests have access to a pool and a sauna during their stay.
Does Protea Hotel Stellenbosch Dorpshuis & Spa have airport transportation?
Yes, Protea Hotel Stellenbosch Dorpshuis & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Protea Hotel Stellenbosch Dorpshuis & Spa located near the city centre?
Yes, it is 1.0 km away from the centre of Stellenbosch.
Are any cleaning services offered at Protea Hotel Stellenbosch Dorpshuis & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Protea Hotel Stellenbosch Dorpshuis & Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.