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The Sun1 Hotel Group has, yet again, proven to be "Top of the Pops"! After being unable to honour my original Booking for my Team, due to unforseen circumstances, the Sun1 Foreshore and Parow Teams did not hesitate to accommodate my request to change my reservation to one that suited - thank you, Sun1 !! As a regular and loyal visitor to the Sun1 Tsogo Sun Hotels, I shall remain such because of the professional, friendly and competent Staff, and the clean and comfortable accommodation.
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Date of stay: November 2019
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from SUN1-HOTELS, Owner at SUN1 Parow
Responded 09 Dec 2019
Dear chenni421144, Thank you for supporting our hotels and for taking the time to share your experience. It is always a pleasure to receive positive feedback and we look forward to welcoming you back in the future. Yours sincerely, SUN1 Hotels Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sun1 has, yet again, proven to be "Top of the Pops"! After being unable to honour my original Booking, due to unforseen circumstances, the Sun1 Team did not hesitate to accommodate my request to change my reservation to one that suited - thank you, Sun1 !! As a regular and loyal visitor of the Sun1 Tsogo Sun Hotels, I shall remain such because of the professional, friendly and competent Staff, and the clean and comfortable accommodation.
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Review collected in partnership with Tsogo Sun Hotels
Date of stay: November 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from SUN1-HOTELS, Owner at SUN1 Parow
Responded 09 Dec 2019
Dear 742lucasn, Thank you for taking the time to provide a review of our hotel and for sharing your experience. Your comments have been noted and are greatly appreciated. We look forward to welcoming you back in the near future. Yours sincerely, SUN1 Hotels Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
More towels and toiletries please like more soap and shampoo and vending machines that are stocked and in working conditioning would be a great plus as well.as tv remotes that are working would also be great
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Review collected in partnership with Tsogo Sun Hotels
Date of stay: August 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from SUN1-HOTELS, Owner at SUN1 Parow
Responded 13 Aug 2019
Dear eikulfrans, Thank you for taking the time to provide a review of our hotel and for sharing your experience. Your comments have been noted and are greatly appreciated. We look forward to welcoming you back in the near future. Yours sincerely, SUN1 Hotels Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good and will come again or maybe once every month. The place was clean and quite. Maybe should have more pillows in room as one is not enough. But everything else was very good and enjoyed it a lot. The rates was good
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Review collected in partnership with Tsogo Sun Hotels
Date of stay: June 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from SUN1-HOTELS, Owner at SUN1 Parow
Responded 26 Jun 2019
Dear Explorer28954830208, Thank you for taking the time to provide a review of our hotel and for sharing your experience. We're happy to hear that you enjoyed your stay and also want to thank you for your constructive comments which will help us improve the overall guest experience. We look forward to welcoming you back in the near future. Yours sincerely, SUN1 Hotels Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
They gave away my room without contacting me even though I had paid. I was put into what they called a 'disabled' room which I am sure they never clean nor maintain. I cancelled the rest of my stay and had a much better stay at another "cheap" hotel.
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Review collected in partnership with Tsogo Sun Hotels
Date of stay: February 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
As usual, everything was perfect. Fantastic welcome & great accommodation. As we always stay at Sun1 during Business trips throughout South Africa, we feel like part of the Sun1 family!Thank you to Conrad from Sun1 Parow and his team !
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Review collected in partnership with Tsogo Sun Hotels
Date of stay: November 2018
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from SUN1-HOTELS, Owner at SUN1 Parow
Responded 19 Nov 2018
Dear 742lucasn, Thank you for supporting SUN1 Hotels for taking the time to share your experience. It is always a pleasure to receive positive feedback and your comments are greatly appreciated. We look forward to welcoming you back in the near future. Yours sincerely, Sun1 Hotels Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Worst hotel I ever stayed in, staff are so rude and not helpful at all, from the reception, to the hallways, to the rooms, filthy, no towels, I could just go on and on, Staff, cleaners, even the guards were just so rude and not willing to assist in anyway, No dstv, just Sabc channels, disgraceful that I relied on the Tsogo sun brand and got this dump, wifi is only in the reception area, bottomless coffee ... don't bother you wouldn't want to touch anything there.....
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Date of stay: March 2018
Rooms
Cleanliness
Trip type: Travelled with family
Room Tip:Stay away .....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from SUN1-HOTELS, Owner at SUN1 Parow
Responded 30 May 2018
Dear DonavanFind, Thank you for informing us of your recent experience at our Hotel. We appreciate you taking the time to do so as guest feedback forms a vital role in our operations. We would have liked to discuss your experience with you personally, but have been unable to make contact with you. Please accept our sincere apologies for the inconvenience caused and for having created an unfavourable impression as a result. The events that took place during your stay at our hotel are most disappointing and regrettable and we would like to assure you that this is not the standard on which Sun1 Hotels prides. Our apologies once again. Yours sincerely, Sun1 Hotels Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sun 1 Parow Should work on their cleaning services. No room should be left untidy and smelling bad. The blankets were smelling very bad and the entire room smelling bad. I was giving my wife a special cost effective outing. But Parow Sun 1 did not help me to do this.
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Review collected in partnership with Tsogo Sun Hotels
Date of stay: March 2018
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from SUN1-HOTELS, Owner at SUN1 Parow
Responded 15 Mar 2018
Dear KuyendaAnyamata, Thank you for informing us of your recent experience at our SUN1 Parow hotel. Our chief priority is to satisfy customers and we deeply regret that on this occasion our service failed to comply with the high standards that you so rightfully expect. On behalf of the Management and staff of the Hotel, please accept our sincere apologies for this lapse and the inconvenience you have been caused. A copy of your comments has been forwarded to the Hotel Manager, and we can assure you that the necessary action has been taken to prevent a recurrence of such an unfortunate incident. We do hope that you will afford us the opportunity to positively influence your impression of us in the future. Yours sincerely, Sun1 Hotels Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It is such a shame that the establishment is under the wing of Tsogo sun because it is an utter disaster. I checked 3 rooms on the ground floor and finally tolerated one on the 1st floor. The stench on the passage and rooms, the filthy carpets, the makeshift shower toilet.. a complete disaster.
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Date of stay: May 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from SUN1-HOTELS, Owner at SUN1 Parow
Responded 15 May 2017
Dear ncumisamangcipu, Thank you for informing us of your recent experience at our Hotel. We appreciate you taking the time to do so as guest feedback forms a vital role in our operations. Please accept our sincere apologies for the inconvenience experienced and for having created an unfavourable impression. We consider the points that you have raised very seriously and would like to assure you that this is not the standard on which Sun1 Hotels prides itself. We are aware that the Hotel Manager has been in direct contact with you to discuss the various issues raised and assure you that the various housekeeping related issues were investigated and addressed. Yours sincerely, Sun1 Hotels Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I've stayed with Sun1 Milnerton before but unfortunately they were fully booked so I stayed at Parow Sun1, but the room wasn't as clean as Milnerton. Well situated, perfect for that one night out or weekend in the suburbs.
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Date of stay: November 2016
Value
Rooms
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from SUN1-HOTELS, Owner at SUN1 Parow
Responded 01 Feb 2017
Dear Dean S, Thank you for taking the time to provide a review of our hotel. Your comments have been noted and are greatly appreciated. We look forward to welcoming you back in the near future. Yours sincerely, Sun1 Hotels Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.