Morning we must go to work bathed with cold water. Aircons are off. Room 18,16,17 and 12. We are from Mpumalanga and we are not used to these weather to find cold room. The general manager said he fixed the problem and I he lied saying he gave extra blankets.
The hotel is really quaint and the people working there are truly fantastic. They helped with everything. The hotel does need a bit of work in the rooms, not all are as pictured. We asked to change rooms and they pleasantly did so. Overall we were very happy to be a guest and would return in an instant.
Hotel comfortable, staff friendly and helpful. Easy to find and not far from the beach. Parking secure. Sushi restaurant could have better lighting. Should the occasion arise, I would return for another stay.
From the very beginning my stay was amazing!! We were greeted by an extremely friendly smiling manager (Dylan) who escorted us to our room and made sure we were settled and happy. We then went for lunch at the in house sushi restaurant which was delicious. If you are looking for a place to relax, their pool area is a hidden gem, we lounged around the pool with some drinks and felt like we might never leave. The breakfast was delicious with both a cold buffet and hot dish selection. We had the eggs Benedict with salmon yummy!. The hotel is in the noordhoek farm village and is perfect for a break away holiday. The staff are amazing, the rooms are clean and the food is delicious. The passion for the village and the hotel from the management reflects in the quality of stay. Thank you for an amazing weekend we won’t forget anytime soon.…
Had two cold water baths, evening and morning, the restaurant got the food order wrong, two waitresses argued it was right (i know my favourite dish!) , laughed at me and were rude and we had no drinking water in the bedroom. Upon arrival i had asked the manager to attend to the water and he didnt, then manager objected to my my husband's request to reset the timer on the geyser, but eventually conceded after an hour, but the water was only lukewarm. Our previous visits were great, hence why we went, now we're unlikely to return.
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