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Pezula Hotel

Traveller (592)
Room & Suite (196)
Pool & Beach (50)
Overview
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (990)
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829 results
Traveller rating
579
146
54
33
17
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LanguageEnglish
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579
146
54
33
17
Show reviews that mention
All reviews noetzie beach cafe z golf course indoor pool in room dining beautiful resort walk in closet play golf south africa spa treatments world class rooms are huge indian ocean garden route attention to detail top class cape town
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1 - 5 of 829 reviews
Reviewed 2 days ago

Everything, including the weather, was perfect. Thanks to the staff members who were at all times very professional and friendly. I will definitely be back with lots and lots of friends. Thanks for an amazing time.

Review collected in partnership with this hotel
Date of stay: January 2019
Thank sharon d
Reviewed 3 days ago

We booked lunch a week before Christmas at the hotel. The bookings got mixed up & we were contacted by the Golf Club to confirm Christmas day lunch. We had to correct them & say we booked at the Hotel. We drove 2 hours to...More

Date of stay: December 2018
Thank Francesca T
Reviewed 6 days ago via mobile

This place is a confused. The staff are not motivated, they don't do much to delight the customer. We went to the restaurant for Dinner , they took our order and told us, " you can't eat here , we will send in room". We...More

Date of stay: January 2019
Thank monu4india
Reviewed 1 week ago

Mildew in the shower walls. We had a great suite with a private garden that was very poorly kept up. I complained but nothing was done about it. Manager did not even bother to contact us. Staff were friendly but service substandard at times. Golf...More

Review collected in partnership with this hotel
Date of stay: January 2019
Thank jmmdbli1956
Response from pezulahotel, Manager at Pezula HotelResponded 4 days ago

Dear Adventure52739522524, Thank you for taking the time to do this review. Housekeeping has taking corrective measures in the shower with regards to the mildew in that suite. We already received quotations from landscapers to assist us with the beautifying of our gardens. Kind regards,...More

Reviewed 1 week ago via mobile

The staff are in dire need of training to facilitate clients at this price point and to enhance the experience that is supposedly Pezula. Shocking state of affairs, I can’t speak for the hotel but clearly the Spa’s goals and standards are not nearly what...More

Date of stay: January 2019
Thank emmajaneplett
Response from pezulahotel, Manager at Pezula HotelResponded 4 days ago

Dear Emmajaneplett, We are truly sorry to read about your experience in the spa. Extensive training plans have been scheduled with the staff and we are having upgrades to the spa planned for this year. Kind regards, Pezula Hotel

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About
Description
A scenic location, luxurious Suites, on-site activities, locally sourced dining are only a few of the reasons to make us your Knysna luxury hotel of choice. Located on the Eastern head of Knysna on South More Africa's legendary Garden Route, Pezula Hotel is set in a lush paradise of ancient indigenous forests, mountains, lakes, and pristine beaches. Enjoy a swim in our outdoor pool overlooking the magnificent Knysna Lagoon, or revive your body, mind, and soul with a visit to our Spa or Gym. Tantalize your taste buds by making the most of our divine culinary offerings. With the Pezula Championship Golf Course on our doorstep as well as a number of beaches in the area, Knysna town centre and family friendly activities, stays at our Knysna hotel are guaranteed to be unforgettable. We’re ready to welcome you. Come and indulge in the splendour, grandeur and luxury that is Pezula Hotel. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Spa
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Golf Course
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Wheelchair Access
Beachfront
Bar/Lounge
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Business
,
Family
,
Spa
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Business
,
Family
,
Spa
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
83
Price range
US$221 - US$367 (Based on Average Rates for a Standard Room)
Also Known As
Pezula Hotel Knysna
Location
South Africa > Western Cape > Knysna
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Business
,
Family
,
Spa
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
83
Price range
US$221 - US$367 (Based on Average Rates for a Standard Room)
Also Known As
Pezula Hotel Knysna
Location
South Africa > Western Cape > Knysna
Photos
Traveller (592)
Room & Suite (196)
Pool & Beach (50)
Dining (22)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Nearby
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Questions & Answers
Ask a question
Faiz V
3 June 2018|
Answer
Response from ExecutiveFloor | Reviewed this property |
Reservations manager is Tracey Hoff at pezula hotels
0
Votes
amitg3279
24 May 2018|
AnswerShow all 2 answers
Response from ExecutiveFloor | Reviewed this property |
Have contacted regarding a stay next Feb but no answer as yet. This is third time Hilton have done this to us and I have had really negative experiences with new regimes. I expect the worst response and would like to cancel... More
2
Votes
Room Tips
"Overlooking Sea"
F7638VCnickg
12 Dec 2018
Read review
"All were basically the same."
O1263IXjulieb
25 Nov 2018
Read review
"ask for a suite near the main hotel public area as it can be a walk."
Deneys
09 Oct 2018
Read review
"Lovely views of an excellent golf course"
T7400PEchrisb
03 Oct 2018
Read review
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