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The Phantom Forest Eco-Reserve

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#9 of 30 Hotels in Knysna
Certificate of Excellence
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The Phantom Forest Eco-Reserve
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338 Reviews from our TripAdvisor Community

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Showing 294: English reviews
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Mossel Bay
Reviewed 1 week ago

Few words can describe what it feels like to sit in a bath right in the middle of nature. Total bliss comes to mind... The location, lay-out and overall experience is something that must be experienced for at least one night. Bucket list item. The entire staff is extremely helpful, kind and efficient. The food is excellent. Not much more...

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Thank Marius v
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank YOU for allowing Phantom Forest to share her secrets with you! We appreciate your comments and feedback and look forward to hosting you again in the future!

Reviewed 1 week ago via mobile

This was the first stop on our honeymoon and the best! From our very private Shongolola tree house to the most exquisite 7 course 5* meals, relaxing massages, their 'bubble barrel' and being surrounded by the most beautiful breakfast setting - multicolor loeries flitting through the milkwood trees. Yes, breakfast service wasn't as fast as in Cape Town but that...

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Thank Joanne K
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your review of Phantom Forest! We are thrilled that you had a good time in our beautiful lodge and that the mossies didn't carry you away. Congratulations once again on your commitment together and we look forward to hosting you again in the future!

Belfast, United Kingdom
Reviewed 3 weeks ago via mobile

While this was lovely accommodation it didn't quite fully meet our expectations for a variety of reasons. While I loved our lodge, my husband thought it was a little contrived. While he loved the food, I found it sickening with a bad combination of flavours (the Gorgonzola ice cream for desert actually made me feel sick - it wasn't described...

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Thank MKEG2014
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your review of Phantom Forest! We do take comments seriously and appreciate your feedback. Hopefully we get to host you again in the future with something more palatable but no less exciting from our Boma restaurant!

Skipton, United Kingdom
Reviewed 3 weeks ago

The photos do not do this place justice. It is simply stunning. The lodges are beautifully fitted out and spacious, very clean. The common areas are very well designed and laid out. The restaurant is wonderful. We ate there 3 times and each time it was brilliant. Breakfasts are a delight although they could take a bit too long as...

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Thank MarkandGillian
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your review of Phantom Forest. We do take comments seriously and appreciate your feedback. We are thrilled that you had a good Boma restaurant experience , one of the reasons why we pride ourselves! We look forward to hosting you again in the future and sharing our world once again with you!

London
Reviewed 3 weeks ago

A wonderful retreat high in the forest. Our lodge was luxurious and beautifully appointed. Dining was an exquisite affair and the chef deserves a Michelin star. We wish we could have spent more than our 2 days and hope to return,

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Thank MerlieLondon
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your review of Phantom Forest! Unfortunately a Michelin star is not good enough for the talented hands of chef Robyn! We are thrilled that you had the experience and look forward to hosting you again in the future!

Reviewed 4 weeks ago via mobile

Beautiful setting, excellent service and a place not to forget. Dining was also fantastic. Could not believe that we were so close to civilization. Enjoyed every aspect of our stay except leaving.....

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Thank Karinda P
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for reviewing our beautiful lodge in the forest. If we could move civilization away from us we certainly would! All we can do is touch the earth as lightly as possible and wait for your return for us to spoil you!

Horsham, United Kingdom
Reviewed 15 February 2017

A wonderful place but when you are paying top dollars, needs to try harder. The spa setting was great but the massage was average. We had dinner, again average, the pork was not tender. The bedroom area is spectacular but we were visited by a large scorpion. The main compliant was the breakfast, there seemed to be only one person...

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Thank furnaceb
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your review on Phantom Forest. We appreciate your comments and feedback that we do take seriously. Hopefully you will return for us to prove that Phantom Forest certainly lives up to the standards of top dollar!

Vancouver, BC
Reviewed 10 February 2017

Words cannot express the amazing adventure we had and the fantastic stay. The dinners were exquisite and every evening the chef outdid herself. I had a dessert I will dream of for the rest of my life. I forget the French name but it was like a deconstructed meringue. The Upper Treehouse chalets were amazing. Of course the monkeys paid...

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Thank BCNash
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your wonderful review on Phantom Forest. The monkeys are dreaming of your return where we can once again host you in our unique forest setting!

London, United Kingdom
Reviewed 24 January 2017

Such a beautiful place - the rooms were gorgous (especially the bathtub!), pool area wasso relaxing,and the food was incredible. But above all else the views from the entire hotel are gorgeous. We stayed here for 3 nights on our honeymoon and will definitely be going back one day. Would highly recommend!

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Thank Rachael G
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your review on Phantom Forest in Knysna. We look forward to hosting you once again! Wishing you all the best for the future together!

london
Reviewed 20 January 2017

Unbelievable setting, accommodation and people. A magical 3 days in the jungle! Food was to die for. 5 star service in the middle of the jungle. Highly recommended. a must stop location if you are doing the garden route.

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Thank Marcus A
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your review on Phantom Forest! Our jungle home! The forests of Knysna are a declared World Heritage Site and we are proud to make home in such a beautiful environment that we can share! The Garden Route and Phantom Forest await your return to our paradise!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
Official Description (provided by the hotel)
The award winning Phantom Forest lodge and boma restaurant is situated in a private reserve on the Knysna River estuary, a magnificent setting of indigenous forest, fynbos and estuarine wetland. Designed to create only the lightest footprint , Phantom Forest offers superb luxury in complete harmony with nature. Accommodation consists of fourteen evocative "tree suites", perfectly integrated into the forest. Nature lovers can explore the reserve via forest and fynbos trails or canoe trips along the river. The Boma restaurant offers international cuisine served in the classic style while the body boma wellness spa provides a range of natural treatments. ... more   less 

Additional Information about The Phantom Forest Eco-Reserve

Address: 27 Phantom River Street, Knysna 6570, South Africa
Region: South Africa > Western Cape > Knysna
Price Range: R3 413 - R5 359 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Phantom Forest Eco-Reserve 5*
Number of rooms: 14
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Also Known As:
The Phantom Forest Eco-Reserve Hotel Knysna
Phantom Forest Eco Reserve Knysna
Hotel Style:
#2 Spa Hotel in Knysna
#7 Romantic Hotel in Knysna
#9 Luxury Hotel in Knysna
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Questions & Answers

Here's what travellers have asked, with answers from The Phantom Forest Eco-Reserve staff and other travellers.
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Questions? Get answers from The Phantom Forest Eco-Reserve staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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