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The Turbine Boutique Hotel and Spa

Overview
E-mail hotel
36 Sawtooth Lane Thesen Islands, Knysna 6571 South Africa See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
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Reviews (735)
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620 results
Traveller rating
402
146
41
14
17
Traveller type
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LanguageEnglish
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402
146
41
14
17
Show reviews that mention
All reviews power station thesen island power plant island cafe interesting hotel gastro pub wonderful hotel garden route honeymoon suite beautiful setting breakfast was excellent attention to detail oysters wonderful stay knysna lagoon machinery workings
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1 - 5 of 620 reviews
Reviewed 2 days ago via mobile

Enjoyed the way the hotel has combined the old machinery from the days as a Steam Turbine Power Station. Helpful staff. View from room disappointing, onto a blank wall! Hotel central for the various bars and restaurants on the quays

Date of stay: November 2018
Thank David H
Hotel's Favourite
Reviewed 17 July 2018 via mobile

Wonderful hotel restored from old electric power station on Thessen Island. Beautiful decor throughout resembling the original use of the building. Great location with the lagoon surrounding the hotel. Rooms are spacious and bathrooms spectacular. Staff very friendly and restaurant great! You won’t go wrong...More

Date of stay: April 2018
Thank FransJV
Response from Chris T, General Manager at The Turbine Boutique Hotel and SpaResponded 26 July 2018

Dear Frans, we appreciate the positive feedback on our friendly staff and restaurant that is great. We look forward to your next visit and appreciate your valued support. Kind regards, Chris

Reviewed 3 days ago via mobile

I have visited the Turbine hotel knysna Thesen Island. I thought for a 5 star hotel the food will be awesome.Starters were not bad, mains were very bad, desert malva puding very dry.The waitresse were fantastic. but the food were horable. potatoes were hard ....More

Date of stay: December 2018
Thank shoemiedevilliers
Response from ChrisT7227, General Manager at The Turbine Boutique Hotel and SpaResponded 3 days ago

Dear shoemiedevilliers What a disappointing read after we tried our level best to resolve your concerns on a very busy day in Island cafe. The Food and Beverage manager did inform me on the day of your complaints and after only paying for 2 x...More

Reviewed 4 days ago

We had an awesome experience at the Turbine Hotel and Spa. Friendly service, clean rooms, excellent food. Something different. Will recommend it to anyone. The rooms are inviting and the whole feeling of the hotel is welcoming.

Review collected in partnership with this hotel
Date of stay: December 2018
Thank christinedF4595WA
Response from ChrisT7227, General Manager at The Turbine Boutique Hotel and SpaResponded 3 days ago

Dear Christine Thank you for sharing the positive feedback on your stay with us. Kindest Regards,

Reviewed 5 days ago via mobile

Thank you and a big shout out to Bessie and Mandy at the spa for the great massages and treatments they did for my wife and me. Charming, helpful, and world class massages! The hotel is lovely and fun l, set amidst antique boiler and...More

Date of stay: December 2018
Thank tobeyf928
Response from ChrisT7227, General Manager at The Turbine Boutique Hotel and SpaResponded 3 days ago

Dear Tobey, Mandy and Bessie was delighted to read this review and thank you for taking the time to review us. Yours in hospitality, Chris

View more reviews
About
Description
The Turbine Hotel and Spa was an ambitious project which transformed the old power station into a unique 5 star boutique hotel with a massive wow factor. The Turbine Hotel is surrounded by water on three sides. More The Hotel comprises of the Island Café restaurant and Gastro Pub, as well as twenty six individually themed rooms and suites of the highest standard. The Turbine Spa offers pampering treatments to indulge and relax weary souls, while the Turbine Water Club arranges lagoon cruises, whale watching, forest hikes, city tours and mountain biking for adventure seekers and explorers. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Breakfast included
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair Access
Beachfront
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Family
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Spa
,
Family
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
26
Price range
US$158 - US$316 (Based on Average Rates for a Standard Room)
Location
South Africa > Western Cape > Knysna
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Spa
,
Family
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
26
Price range
US$158 - US$316 (Based on Average Rates for a Standard Room)
Location
South Africa > Western Cape > Knysna
Photos
Traveller (358)
Room & Suite (92)
Dining (45)
Pool & Beach (14)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
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Questions & Answers
Ask a question
Linda R
I have sent numerous emails to reserve a table for Christmas Day lunch and NYE. Sadly, I’ve had to keep chasing. Finally, I am told we’re to pay in full. Fine. Several times we asked for all the bank details to enable us to make a firm booking by paying ...a month in advance. Yet again I send an email for confirmation, whereby I’m told to send proof of payment. The aforementioned was sent. I wait for a response; nothing! I send her another email asking for confirmation. Finally a response to say they haven’t received payment. The accounts manager has since asked for another payment. No effort on her part to find the missing payment, which has been paid in full to the Turbine Hotel - with all the reference bank numbers supplied by the Turbine. It is outrageous to ask for us to pay again, when the accounts department should be looking for where our original payment went. I await your comments
24 November 2018|
AnswerShow all 2 answers
Response from Linda R |
Would be happy to pay in full once again, but the original payment has not been refunded. That’s why it’s annoying! FYI Once a transfer has been paid, the bank cannot take money out from an account. The money was paid into... More
0
Votes
RubinVanNiekerk
23 August 2017|
AnswerShow all 3 answers
Response from Chris S | Property representative |
Hi, yes we have additional blankets, additional heaters as well as hot bead bags for the beds. Not as cold as the weather forecast says.
1
Vote
Room Tips
"honeymoon suite"
MichaelMunich2015
4 weeks ago
Read review
"Book a room with view to the canals"
P8773AYannettem
06 Nov 2018
Read review
"Request balcony room overlooking pool"
145sheilah
06 Nov 2018
Read review
"Demand the level of service that you pay for!"
doup2018
06 Nov 2018
Read review
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