Whale Coast All Suite Hotel

Whale Coast All Suite Hotel

Corner of Lord Roberts & Royal Roads, Overstrand 7200 South Africa
Vista desde la terraza en un segundo piso
Traveller (182)
Main Bedroom & Balcony
Room & Suite (146)
Vista de la sala de TV, comedor y cocina
Dining (12)
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R 1 861
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

4.5
#6 of 13 hotels in Hermanus
4.5 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.6 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Whale Coast Hotel offers luxury accommodation and exclusive conference facilities to the leisure or corporate guest in the heart of the scenic Cape Whale Coast only 90 minutes from Cape Town.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Coffee shop
Bicycle rental
Bicycles available
Children's television networks
Meeting rooms
24-hour security
Car park
Wifi
Breakfast available
Breakfast buffet
Bowling offsite
Canoeing offsite
Squash offsite
Tennis court offsite
BBQ facilities
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shops
Sun deck
ATM on site
24-hour front desk
Room features
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Housekeeping
Private balcony
Safe
Seating area
Separate living room
Sofa
Wardrobe / wardrobe
Private bathrooms
Tile / marble floor
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Mountain view
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TGCSA - Tourism Grading Council of South Africa.
4.0 of 5 stars
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English, Afrikaans, Xhosa

Location

Corner of Lord Roberts & Royal Roads, Overstrand 7200 South Africa
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 91 out of 100
91
Cape Town Intl Airport
77.5 km
See all flights
982Reviews3Q+A65Room tips
Traveller rating
  • 613
  • 304
  • 40
  • 14
  • 11
Time of year
Traveller type
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Detailed Reviews
Robert A wrote a review Mar 2020
Manchester, United Kingdom2 contributions2 helpful votes
5.0 of 5 bubbles
Really enjoying our stay.
Front desk Adrian was a real star ⭐️ recognising us from previous trip last year.
Made superb recommendations for where to eat and is very courteous
Really adds to a vacation when people recognise you
My issue with Services relates to getting the room cleaned at a convenient time which varies over a 12 day stay maybe this can be address.
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Review collected in partnership with this hotel
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adrie Visser, Marketing at Whale Coast All Suite Hotel
Responded 17 Mar 2020
Dear Robert A Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. I will be sure to let Adrian know how much of an impact he made on your experience. We are always pleased to be your second home when you're in the area. Thank you so much for your feedback and input, this will definitely be discussed with Management. Once again thank you for you lovely review and we hope to welcome you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alison C wrote a review Apr 2021
8 contributions1 helpful vote
5.0 of 5 bubbles
We have stayed in Hermanus before, but this was one of the nicest properties. The location is fabulous above a shopping centre within walking distance of sea front/village.
We stayed in apartment 10 -a 2 bedroom apartment with a large balcony overlooking the car park which got sun all day. I think on the other side you would overlook the road also.
The only downside is some traffic noise which is a small price to pay for being in the centre.
Basement parking was a bonus and the lift services that and the shopping centre/reception.
the check in staff were organised and friendly and got a porter to help with luggage.
The apartment was open plan downstairs with a large kitchen/dining/lounge area. The kitchen was well equipped with fridge/freezer, microwave, dishwasher etc.
Upstairs were 2 great sized bedrooms, both en suite, and both had massive wardrobes.
All in all a very comfortable and modern apartment.
1 comment I have is reception didn't have enough cards to work the barrier for the car park, so if we went out in the car, we had on our return to go to reception and get a staff member to let us in to the car park.
Also the kitchen area needed teatowels and oven gloves-we had to use a bath towel to take hot food out of the oven
The apartment was a great size, very comfortable, good value for money, and I would recommend to anyone.
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Date of stay: April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jaco Nortje, General Manager at Whale Coast All Suite Hotel
Responded 23 May 2021
We are absolutely thrilled about your positive feedback and that you enjoyed your recent stay with us. Our hotel is indeed situated perfectly to explore all that Hermanus has to offer, and I am delighted to read that you enjoyed the spacious apartments and wonderful service from our team. Unfortunately we are experiencing a shortage in parking cards, since the property management as in the process of renewing the parking system and will provide us with new cards once complete. We look forward to welcoming you back soon.
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cornekok wrote a review Aug 2020
Mossel Bay, South Africa3 contributions1 helpful vote
5.0 of 5 bubbles
I was in Hermanus on business. Had previously stayed at other well known hotels and guest houses. Yet to date, none of them can offer the quality of service, friendliness and welcoming feeling that The Whalecoast Hotel provides. Whether you are in Hermanus on holiday or business, regardless of your visiting reason, The Whalecoast Hotel will provide excellent accommodation that goes beyond your expectation.
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Date of stay: August 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jaco Nortje, General Manager at Whale Coast All Suite Hotel
Responded 15 Feb 2021
I greatly appreciate you taking the time to share your review with us. I am so glad that you had such an enjoyable stay with us. It's wonderful hearing that you were so impressed with the friendly service you received from our team. Again, thank you for sharing your review with us and fellow TripAdvisor users. I do hope that we will have the pleasure of welcoming you back to the Hotel very soon.
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Judy wrote a review May 2021
1 contribution
3.0 of 5 bubbles
Myself and my partner stays at the hotel from 2May till 7May 2021. Check in was smooth and everything went accordingly. Apartment was nicely equipped and staff was friendly.
On Monday morning we decided to get breakfast in our room as we checked with receptionist the Sunday when we checked in and was confirmed we could however Monday morning we were told we can't have breakfast in our apartment which was very disappointing to say the lease. The wifi speed was extremely slow and our dstv was suppose to be full package only to discover its not. The add says rooms are soundproof which I even confirmed with there whatsapp line before I booked the place for me and my partner just to find out that it's not so.
In day time we were asked to put our music softer due to noise complaints and it wasn't even 5pm yet which I felt disappointed in as I would've understood if it was late and manager of hotel informed us that rooms is soundproof only room to room which is ridiculous.
I honestly feel you need to educate your staff more on what to say to traveller's and what not instead of misleading me cause the main reason we chose to stay at the Hotel was the fact that it's soundproof.
You say your rooms are fully equipped, however I had to request an iron from staff and there was still a few things missing which is mentioned in advertisement.
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Date of stay: May 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jaco Nortje, General Manager at Whale Coast All Suite Hotel
Responded 23 May 2021
I greatly appreciate you taking the time to share your review with us. I am so glad that you had such a smooth check-in and you found the staff to be friendly. We are sorry to hear you were not completely happy with your stay, but it your review seems a bit contradicting. You originally mentioned the friendly staff and well equipped apartment. Yet you later say the apartment is not equipped well, and the staff is not educated well enough. It seems the main reason for your review is because your were requested to turn your music down, because other hotel guests complained about your loud music. Unfortunately when staying in a hotel a person need to consider the guests staying around you. I hope the rest of your stay was enjoyable.
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CapeSun652128 wrote a review Dec 2021
Cape Town, South Africa1 contribution
3.0 of 5 bubbles
Had a great stay at the Whale Coast Hotel previously. This time round however, we were tempted to cut our two night stay short. A crowd had booked a few apartments as part of their year-end function, and celebrated in the room next to ours. Late night karaoke, constant knocking at our doors, mistaking us for the party venue (on one occasion it was to dispense drinks from a checkers trolley) , phone calls taken at top volume outside our room door. The hotel staff did try to intervene, but with little success. Noise ran late into the night and started up bright an early. Needless to say little sleep was had.
The next evening we were moved into a smaller unit (at the bigger unit price) since the party crowd couldn’t be tamed.

As much as the staff on duty tried their best to make our stay more tolerable, for which we most grateful, we won’t be going back anytime soon.
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Review collected in partnership with this hotel
Date of stay: December 2021
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jaco Nortje, General Manager at Whale Coast All Suite Hotel
Responded 26 Dec 2021
Thank you for your review of your recent stay at The Whale Coast Hotel. We truly value and appreciate your feedback. I am sorry that the loud guests next door inconvenienced you so much. We always try to ensure that all of our guests enjoy their stay, but it is unacceptable if they disturb the other guests. We recently signed up with a new security company and going forward we will definitely get this company to assist us with unruly guests. The team and I certainly hope to welcome you back soon.
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DA Musa wrote a review Mar 2021
New York City, New York253 contributions42 helpful votes
+1
3.0 of 5 bubbles
This property is perfect for a family of four. It is an apartment with a complete kitchen plus dishwasher & fridge but no washer/dryer. Not a fan of room with carpet. The master has AC but not the second bedroom. The balcony has a table for four people with great mountain view.

The apartment is within a shopping mall but access to room from the underground parking is inconvenient. Reception is on the first floor and you have to manage your luggage until you have done the check in. Staffs were attentive.
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Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jaco Nortje, General Manager at Whale Coast All Suite Hotel
Responded 12 Apr 2021
Thank you for your review of your recent stay at The Whale Coast Hotel. We truly value and appreciate your feedback. The team and I are delighted that you enjoyed your stay and we certainly hope to welcome you back soon.
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Neems2022 wrote a review Apr 2022
Cape Town Central, South Africa1 contribution
4.0 of 5 bubbles
This was our last getaway before Ramadaan started and it was one of the best weekends i've had in a very long time.
Hermanus is a must see, everything is in walking distance from the Whale Coast hotel.
They stay at the hotel was amazing, the staff was friendly and very helpful, they attended to all our needs with haste. They even provided some toys for son to play with. The apartment was well equipped and maintained and the views from the balcony are to die for.

Although i would like to ask if they could provide some plastic cups and plates for the kiddies, and also look into changing out the lounge carpet (room 201).

But other than that it was a wonderful stay!!!
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Review collected in partnership with this hotel
Date of stay: March 2022
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jaco Nortje, General Manager at Whale Coast All Suite Hotel
Responded 27 Apr 2022
Thank you for your great review on your recent stay at the Whale Coast Hotel. I am delighted to hear that you enjoyed your stay with us. Our hotel is indeed situated perfectly to explore all that Hermanus has to offer. I hope that we will have the pleasure of welcoming you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sharon W wrote a review Aug 2021
1 contribution
5.0 of 5 bubbles
We stayed here for 10 nights.
It was home away from home.
Elani and all the staff went out of their way to make our staff as comfortable as possible.
Lovely apartments that are very comfortable and equipped.
A perfect location with all the restaurants a 10min walk away
We love it here so much that we booked our December holidays with them
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Date of stay: August 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jaco Nortje, General Manager at Whale Coast All Suite Hotel
Responded 16 Aug 2021
We are absolutely thrilled about your positive feedback and that you enjoyed your recent stay with us. Our hotel is indeed situated perfectly to explore all that Hermanus has to offer, and I am delighted to read that you enjoyed the spacious apartments and wonderful service from Elani and her team. We are definitely looking forward to welcoming you back in December.
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Report response as inappropriate
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Brynna1 wrote a review Jan 2020
Santa Monica, California53 contributions45 helpful votes
3.0 of 5 bubbles
This is a pretty meh hotel in my opinion. Arrived late after a day of driving and the check in and parking was kind of a pain, as it’s in a shopping mall and there are like 3 keys and codes you need to use and you have to follow a bellhop separately to your car. The room was okay - nice enough but no power outlets at all upstairs to do your hair, missing mirrors and smelled stale. Cheap and clean and safe so overall okay.
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Date of stay: November 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AdrieV147, Manager at Whale Coast All Suite Hotel
Responded 07 Jan 2020
Dear Brynna1 We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Riq R wrote a review Jun 2021
33 contributions30 helpful votes
4.0 of 5 bubbles
Conveniently situated in Hermanus, these apartments were nice and comfortable and offered the amenities that one needs. The staff were pleasant and very responsive to all needs. The location is ideal which allows you to walk to your surroundings which included a variety of restaurants and shops and the beach is nearby too!
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Date of stay: May 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jaco Nortje, General Manager at Whale Coast All Suite Hotel
Responded 16 Aug 2021
Thank you for sharing your experience regarding your recent stay with us. I am pleased to read that you enjoyed our spacious apartments, excellent location and excellent location. We look forward to welcoming you back on your next visit to Hermanus!
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Tapan S asked a question May 2019
Mumbai, India1 contribution
Do you have a microwave/ over and a washing machine in the rooms?
Answer from Kikkhgtgth
Manila, Philippines
Hi Good day Yes we do have microwaves in our rooms, we do not have washing machines in the rooms but we gladly do in house laundry for our guests.
christinalC4891XV asked a question Jun 2017
Bantry Bay2 contributions2 helpful votes
Is the pool indoors or outdoors. Does it get full sun?
Answer from SquishyG
Somerset West, South Africa19 contributions12 helpful votes
There is no pool but the Hotel is walking distance to the ocean
Answer from diane886
Cape Town Central, South Africa
Does it include any meals? Is there a restaurant in the hotel for breakfast & supper?
Philip D wrote a tip Apr 2024
Liverpool, United Kingdom141 contributions57 helpful votes
5.0 of 5 bubbles
"Parking was included and very safe."
Read full review
Jags wrote a tip Feb 2024
Storrington, United Kingdom190 contributions58 helpful votes
5.0 of 5 bubbles
"Great central place to stay and excellent value for money."
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Jessica Billingham wrote a tip Aug 2023
3 contributions1 helpful vote
1.0 of 5 bubbles
"Be prepared to supply your own essential for cooking and bring hairdryer "
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Federica-Micol F wrote a tip Aug 2023
Milan, Italy3 contributions
4.0 of 5 bubbles
"Parking is available"
Read full review
Carlyn-Ann K wrote a tip Jul 2023
2 contributions
5.0 of 5 bubbles
"Don't have to carry food. Checkers and clicks is eight downstairs "
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Not the right property for you?
There are more places to choose from in the Hermanus area.
PRICE RANGE
R 1,265 - R 2,365 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaWestern CapeOverberg DistrictOverstrandHermanus
NUMBER OF ROOMS
23
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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WHALE COAST ALL SUITE HOTEL - Now R 1 784 (Was R̶ ̶2̶ ̶2̶0̶7̶) - UPDATED 2024 Reviews & Price Comparison (Hermanus, South Africa) - Tripadvisor

Frequently Asked Questions about Whale Coast All-Suite-Hotel - Dcc Hotel Group
Which popular attractions are close to Whale Coast All-Suite-Hotel - Dcc Hotel Group?
Nearby attractions include Cape Whale Coast (0.5 km), Hoy's Koppie (0.4 km), and Lembu Gallery & Studio (0.5 km).
What are some of the property amenities at Whale Coast All-Suite-Hotel - Dcc Hotel Group?
Some of the more popular amenities offered include free wifi, free parking, and breakfast buffet.
Which room amenities are available at Whale Coast All-Suite-Hotel - Dcc Hotel Group?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Whale Coast All-Suite-Hotel - Dcc Hotel Group?
Guests can enjoy breakfast and barbeque facilities during their stay.
Is parking available at Whale Coast All-Suite-Hotel - Dcc Hotel Group?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Whale Coast All-Suite-Hotel - Dcc Hotel Group?
Conveniently located restaurants include The Hussar Grill Hermanus, Char'd Grill & Wine Bar, and The Wine Glass Hermanus.
Which languages are spoken by the staff at Whale Coast All-Suite-Hotel - Dcc Hotel Group?
The staff speaks multiple languages, including English, Afrikaans, and Xhosa.
Does Whale Coast All-Suite-Hotel - Dcc Hotel Group have any great views?
Yes, guests often enjoy the city view available here.
Is Whale Coast All-Suite-Hotel - Dcc Hotel Group accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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