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4.5
#5 of 13 hotels in Hermanus
Location
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Perched above the stunning Walker Bay, The Marine offers a unique opportunity to experience some of the world’s best land-based whale watching from June to November each year. The hotel’s 40 elegantly appointed rooms and suites, including 10 Luxury Doubles with Sea View and 10 Premier Suites, provide the perfect vantage point for spotting pods of dolphins and whales right from your window. Enjoy a workout in the fully equipped gym, and refresh in the heated courtyard swimming pool . For dining, The Pavilion restaurant delivers an exceptional experience with breathtaking views of Walker Bay. Whether you choose to dine indoors, on the terrace, or by the pool, a memorable meal is guaranteed. For a more relaxed setting, the Sun Lounge and Bar is the ideal place to unwind. Enjoy light meals, Afternoon Tea, or a selection of beverages throughout the day.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TGCSA - Tourism Grading Council of South Africa.
HOTEL STYLE
Quiet
Business
Languages Spoken
English, Afrikaans, Xhosa
Location
Marine Road, Overstrand 7200 South Africa
The Marine Hotel
1,102 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The Marine Hotel garners accolades for its spacious, clean rooms with tasteful decor and luxurious touches, set in a prime location with breathtaking bay views near Hermanus center. The immaculate cleanliness and stylish atmosphere of the hotel, complete with fresh flowers and well-appointed amenities, receive high marks from guests.
While the service is often described as outstanding and personalized, there are occasional reports of slow service and housekeeping issues. Though opinions on value vary, with some finding the hotel on the pricier side, the overall experience is seen as exceptional by many.
Location
Picturesque
Atmosphere
Stylish
Rooms
Tasteful
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Top-notch
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From our arrival at the gate and front desk check in, right up to checkout there was not one hitch. This establishment is run like a well oiled machine in tip top condition. Heidi welcomed us with a heated face towel and chilled rooibos drink, greeting us by our names (gate security called through our arrival to reception).
The room consists of a bedroom, separated by french doors which lead into a generous lounge area consisting of a couch, coffee table, entrance table, minibar unit and TV. From there you enter a well appointed and comfortable bathroom. Our room (number 203) had sea and mountain views. From the lounge there was a door that lead onto a private balcony. The beds were super comfortable and the linen crisp and clean. USB ports and power points are conveniently located next to the night side tables. Carpets are plush and spotless. Heavy curtains with sunblock made for a cosy bedroom at night, keeping out the early sunlight.
The hotel is located in a prime position right on the beautiful and rugged coastline of Hermanus. The cliff path is easily accessible and makes for wonderful walks with incredible vistas.
Breakfast is a la carte due to current Covid restrictions with good variety and delicious options. Both mornings I had the smashed avo and eggs, with a portion of salmon.
I have never encountered such friendly staff, from the gate security, check in staff, restaurant waiters, and the senior management who made a point of introducing themselves to us, making sure that everything is in order.
I went for a quick swim about at about 18:00 in the heated swimming pool. I was the only guest there. The lounger cushions were already removed for the day. When I got out of the pool one of the staff already put back a lounger cushion and extra towels, without me asking for them. That’s what I call service and attention to detail.
Special mention to Front Office manager Heidi, who welcomed us and answered endless questions, and who was kind enough to show us their top suites. She also made very good recommendations on where to eat, and managed to get us a reservation at Creation Wine Estate. No request was any trouble to her at all. Throughout our stay she made sure we were well taken care off.
Also thanks to Taahir and Michelle for making us feel welcome, and researching the history of the local airfield, which we found printed out, inside an envelope and left in our room after coming back from the morning walk.
The Marine is an outstanding establishment, and we looking forward to stay again at this stately and gracias hotel.
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Date of stay: November 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were treated with such great care at the Marine Hotel this weekend. We welcomed in such a beautiful way with welcome drinks and moist towels. Great attention to detail is taken in the room from a personalized hand written welcome note from the GM to a personalized welcome letter and treats for the kids. The hotel is situated right on the beach and we could whale watch without leaving our room. We walked to the shops and a really interesting market nearby. The hotel has good security and the whole of Hermanus is safe. There is direct access to the beach from the hotel. The food was incredible and the spa is amazing. I love this hotel and we will definitely be back many times over. The manger Tahier went out of his way to make our stay wonderful. The owner of the spa Serene is so professional and amazing. This hotel is makes you forget that we living through a pandemic as they sanitize everything and make everything so beautiful and pleasant. THANK YOU!
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Date of stay: October 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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We thoroughly enjoyed our recent 5 night stay here. The room was very nicely furnished and a good size. The hotel amenities were very well maintained and as well as enjoying time by the pool we also enjoyed some pleasant cliff top walks and a visit out to the Saturday market near the cricket club. We couldn’t really sample much food as the Marine breakfasts were so good! Service all round was friendly and efficient and the hotel was managed superbly by Melissa Burns who took a lot of time to mingle with the guests, assessing how well the hotel was looking after guests. Well done the Marine Hotel.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MelissaBurns851218, Manager at The Marine Hotel
Responded 10 Mar 2020
Dear BandH77, We really do appreciate your review of your 5 night stay at the Marine Hotel. It is wonderful to read you made the most of what Hermanus has to offer during your time here. We are delighted that you so enjoyed our breakfast offerings. We look forward to hopefully welcome you back in the near future. Warm regards,
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We spent three nights at The Marine in mid December 2020. Rooms are spacious and clean and has a high attention to detail and an elegant touch albeit ever so slightly dated. The service from staff at all touch points more than makes up for any small shortcomings. Staff that stood out as service champions were Leonard the porter, the security guards and the lovely ladies and gents at reception and at mealtimes. Our stay included an excellent breakfast and nothing seemed to be too much to ask at this beautiful family friendly hotel. Excellent location within walking distance to the main Hermanus attractions and lots to do for kids with special surprise welcome gifts waiting for the little ones on arrival and a well crafted kids menu at every meal. Room service offered a good but limited menu but slow delivery time with a 45 minute wait for a toasted sandwich. Cannot fault anything else and we cannot wait to return! Exquisite views for days and we spent many a morning and evening happily watching the dassies on the front lawn from the patio.
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Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Myself and my wife came to stay for a one night stay and what an incredible experience, we were welcomed with warm friendly faces, professional and genuine, The hotel is elegant, in a stunning location with beautiful views. The Suite is wow wow wow! Extra touches in the room that stands out & unique. We had dinner in the Origin & the service was excellent and the dishes very tasty with high quality. All the staff treated us like Vip Guests and the concierge even washed our car on the day of departure, I was super impressed with this!
We recommend this Hotel to anyone to come and stay, you will not be disappointed! a Big Thank you to Melissa and the dedicated Team who looked after us. We will be back.
W Calitz
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Date of stay: May 2021
Location
Service
Sleep Quality
Room Tip:Â the Luxury Double Seaview, Premier Suites - front seaview facing
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed for one night at this beautiful hotel and we love it. The design is cozy and the staff is friendly. Especially the Spa Team is great and you really should book a massage during your stay. Only the service at the bar should be improved, we have been sitting there for 20 minutes without being served. And for this room price, the water for breakfast should be for free not extra charged as the coffees, juices and sparkling wine is for free too.
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Date of stay: February 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is very clean, comfortable, well positioned and the friendly staff are always visible and helpful. They even washed my car before we checked out. Management do care here about their customers and your experience with them. Nice touch is the complimentary minibar. We will be definitely be back soon! The only negative, is the shop bought bread served at their breakfast. No hotel or restaurant should ever use bread from the commercial suppliers.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MelissaBurns851218, Manager at The Marine Hotel
Responded 10 Mar 2020
Dear cilliersv2017, Thank you for your review of your recent stay, we do appreciate your feedback. It is wonderful to read that you enjoyed the cleanliness and comfort of the Hotel as well as out friendly team. We are delighted that you will return to the Marine on your next visit to Hermanus. Our breads served on the buffet are baked by our Pastry Team on a daily basis, apologies that it did not meet your expectations. We look forward in welcoming you back to the Marine Hotel. Warm regards,
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Stunning location & well positioned within Hermanus, this traditional hotel provides the ideal place to stay for a few days R&R away from the hustle & bustle of Cape Town. Room with sea view & balcony a must. Great service in the bar - well worth a visit! Will definitely return.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MelissaBurns851218, Manager at The Marine Hotel
Responded 10 Mar 2020
Dear David G, Thanks so much for your review of your time at the Marine Hotel. It is wonderful that you enjoyed our location as well as the R&R. We look forward in welcoming you back to the Marine Hotel in the near future. Warm regards,
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Elegant looking period hotel in perfect cliff top location. Access to car park managed very well with staff on hand to direct and assist with luggage. Quickly checked in and taken to our standard double room which was delightful. Breakfast was superb but there again most are in South Africa and dinner didn't disappoint, service all the time was exemplary and super friendly. Stayed 2 nights and enjoyed a lovely cliff top walk which was well used and felt perfectly safe, Hermanus itself is a lovely town with plenty of places to eat. The only down side is that we didn't spot any wales but we were perhaps a little late in the season, that said we thought Hermanus was great and a perfect stop from Cape Town towards the garden route.
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Joanne Scott, Other at The Marine Hotel
Responded 29 Nov 2022
Thank you so much for the wonderful comments after your stay with us. It is always a pleasure to receive such positive feedback about both staff, the Hotel and Hermanus in general. I will be sure to share your experience with my team. We hope to welcome you back to The Marine in the future. Warm regards, Joanne Assistant General Manager
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My husband and I spent three blissful nights at The Marine Hermanus. What a fabulous hotel and staff! Our original room was lovely, but when our safe didn't work, Patrick volunteered an upgrade to a spacious suite. That's the kind of customer service that sets a hotel apart. The rooms are well-equipped, the bedding divine. We could watch whales from our balcony at any time of the day. We dined twice in the restaurant and found the food to be excellent and the atmosphere and views are great. The common rooms and bar sport gorgeous views as well. Decor is tasteful and elegant. Staff at every level were welcoming and attentive. (Our car was washed multiple time throughout our stay, even multiple times per day when it rained!) Security was excellent as was access to Hermanus' famous cliff walk. It's an easy stroll to the center of charming Hermanus and its many restaurants, so close yet at the end of the main bayfront road so perfectly quiet. Out of the 15 nights we spent in the Western Cape, The Marine made our stay in Hermanus our favorite. We highly recommend it and hope to return.
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Date of stay: October 2021
Value
Location
Service
Room Tip:Â water views are ideal; suites are heavenly
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
London, United Kingdom11 contributions13 helpful votes
Sorry, missed seeing your question.
Maintenance of hotel seems good, but feel that under the surface there are likely to be more issues (we had a curtain rail fall down in our room twice).
Symptomatic of hotel that really needs significant refurbishment, but is otherwise in a fantastic location and has the right intentions! Thanks
There are more places to choose from in the Hermanus area.
PRICE RANGE
RÂ 5,361 - RÂ 8,934 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the marine hermanus hotel hermanus, the marine hotel hermanus
LOCATION
South AfricaWestern CapeOverberg DistrictOverstrandHermanus
NUMBER OF ROOMS
40
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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