The staff were very friendly and tried their best to be as accommodating as much as they could. The breakfast was good, however the rooms and gaming room could use some attention, as it's very outdated. We had bad weather during our stay so we were in the room most of the weekend and our kids hated that the tv was so little.
Loved it, family room was huge giving the little one loads of space together witf the balcony. We are planning another trip for next year and we will definately be booking here again. Keep it up guys!
we had 2 Single beds- breakfast is very good- you can have a English breakfast or Müsli and fruits- fruit salad is fantastic- free coffe&tea- The room has no fridge and the telly is small- we didn’t need it anyway- the staff is very friendly, we had a nice 2 day stop in Hermanus , we will come back👍🏼
Well located hotel , offers all you need if the beach is your chosen holiday spot as its within walking distance. Comfortable accommodation with the option of breakfast. Sea view rooms are an absolute must.
We had the most wonderful stay at Baleens. Jacques was friendly, professional and so accommodating. Our room was beautiful, with an amazing view of the ocean and a short walk to the beach. We will definitely be back!
I`ve experienced a couple with 2 small children demanding the waiter to take their breakfast order 1st, this after they entered last in the dining room. I was so disgusted with this behavior, that I actually did not order any breakfast for my wife and I, and just packed up and left. For whatever reason sparked this, I will never condone such behavior in future again. This will need to change, as I felt so sorry for the poor waiter that was only trying to please everybody. But never again in your town, nothing wrong with the Hotel though. I cannot deal with racist people that has no place in this country any longer. Your ethics in the hotel has to change though, your visitors should know to treat any person irrespective of colour, creed or race -Staff or fellow visitors with the respect they deserve. I think Jacque is an excellent manager, my wife and I were treated like royalty. Thanks for a memorable experience though.…
From booking to check out. Fast & efficient. Great location. Delicious Breakfast. A room with a view. Clean and comfortable room. Friendly staff. I will definitely recommend Baleen to business travellers, couples and friends.
Nice weekend spent, we checked in late due to traveling and we get a nuce warm welcome thanks once again. We even wanted to extend the stah but due to work we couldn't. Soon we are visiting again thanks
Clean accommodation with lovely views of the ocean when you book the front rooms. Lovely history to the property. Safe and quiet part of Voelklip in Hermanus with easy access to the beautiful Blue Flag Beach. Lovely stay
The rooms were clean and tidy and service was good. Staff are friendly and Breakfast was great. The hotel could use some more modernization though. The games room could be more updated and they could perhaps have a supper menu that custmers can pay for
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