Been staying at this hotel for over 10 years when I stay in George on business. Stopped for 4 yes come back this years and still felt welcomed. Hotel upgraded since I last stayed 4 yes back and pricing dropped so a double benefit
The rooms were not that clean, did not smell fresh. I had requested that they combine the single beds into one, when I was making the booking, but when I arrived there were two single beds and the lady in the front desk told me that their establishment does not provide such service - that was very disappointing because I knew that such can be done. On the next we came back to find damp towels in both rooms and I had to walk all the way to the reception for that because there are no telephones in the rooms.
We got the Friday deal, and had such a great experience, from the Security guards to all staff especially the talkative dining hall Manager / Supervisor, not a dull moment with him. All COVID protocols in place from the entrance and each room supplied with a small bottle of Sanitizer daily...well done on this. Hotel very clean, the ladies really take pride in their work.
Key sensor took several attempts before it could open the door however the room was well tidied, spacious and cozy. Staff was helpful and assisted me with all my queries. It is close to the mall and eateries.
Clean rooms, great service, perfect location. The personnel is friendly, the hotel has that "new" feeling, lovely swimming pool area. the Garden route mall is next to the hotel, and the N2 just a wink away.
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