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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewssurrounding restaurantsno hesitation in staying here againrecommend this hotelgarden routewalking distancethe hotel staffcomfortable place to staybusiness or pleasurehome away from homeair conditioningclose proximitycleaning staffnight staybreakfast buffetclean roomspleasant stayprokard
May I just take this opportunity of complimenting the team at Protea Hotel Outeniqua on the their hospitality. The staff go out of their way to make you feel important and go out of their way to ensure your stay is comfortable. Having just stayed...More
Thank GailJDHolly2507
Response from PHO_GM, General Manager at Protea Hotel George OuteniquaResponded 16 June 2018
Dear GailJDHolly2507 We are pleased that you have taken time out to review us on TripAdvisor, thank you! I am thrilled to hear that you rate our STAFF service and friendliness so high. Making our GUESTS feel welcome and at home is very important to...More
We stopped in George for the night while traveling the Garden Route. This Marriott Protea was reasonably priced and the rooms and bathrooms were nice. I read several of the reviews where people did not rate the hotel well and I could not understand why...More
Thank aekrfk
Response from PHO_GM, Front Office Manager at Protea Hotel George OuteniquaResponded 3 June 2018
Dear Aekrfk
Thank you for choosing the Protea Hotel George Outeniqua for your recent travels to George.
Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes...More
Great reception, great accommodation and great service. Since our arrival we felt at home. It was like visiting family. Booking in was done proffesional and the personnel on duty explained everything in detail. They recommended places to visit and where to eat. Thank you for...More
Thank Jaco U
Response from PHO_GM, General Manager at Protea Hotel George OuteniquaResponded 10 May 2018
Dear Jaco U, Thank you for taking the time to place your review on TripAdvisor. We pride ourselves in providing exceptional customer service to our valued guests. Your positive feedback will definitely be shared with our TEAM. We hope that you will visit us again...More
I thoroughly enjoyed my 3 night stay at the Protea Hotel George Outeniqua. The hotel is centrally located on the main road of George which I thought may mean noise from the road but was very pleasantly surprised that there was absolutely no traffic noise...More
Thank Anthony G
Response from PHO_GM, General Manager at Protea Hotel George OuteniquaResponded 30 April 2018
Dear Anthony G,
Thank you for taking the time to provide such positive feedback on our hotel. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes...More
Nice Location clean Rooms very friendly staff location is great your in walking distance to restaurants and bars . Buffet Breakfast is very good , Parking available , it’s ideal for a stop over when doing the Garden Route
Thank PuppypowerT
Response from PHO_GM, General Manager at Protea Hotel George OuteniquaResponded 11 April 2018
Dear PuppypowerT, thank you for giving us such a great score. Our location and staff service is a major reason most of our guests return. Hope to welcome you back soon. Kind regards,
