Premier Express Inn George
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Avg. R 1,234 /night, 3/18 - 3/19
R 1,579
per night
R 1,370
per night
R 1,161
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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About
#8 of 9 hotels in George
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Premier Express Inn George (Hotel Outeniqua) - located in "The Urban Hub" of George. Premier Express Inn George is strategically situated in the urban business, retail and residential hub of George. Vibrant shops and restaurants are abundant in the precinct. Minutes away from the Garden Route Shopping Mall, forests, majestic mountains and majestic coastline, for which the Garden Route is renowned. There is always something to do, from hiking, fishing, abseiling, nature trails and more - all on our doorstep. Easy access to the George Airport and Beaches (15km). An ideal halfway stop between Cape Town and Port Elizabeth and perfect mid-point to base yourself for exploring the whole Garden Route and Klein Karoo. Nestled amongst the well-renowned golf courses of the Garden Route (George Golf Course 2 km) - it is the ideal base to stay and play. Unrivalled convenience and value for money.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Babysitting
Baggage storage
Non-smoking hotel
Dry cleaning
Laundry service
Parking
Wifi
Breakfast available
Breakfast buffet
Room features
Air conditioning
Housekeeping
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TGCSA - Tourism Grading Council of South Africa.
HOTEL STYLE
Centrally Located
Mid-range
Location
123 York Street, George 6529 South Africa
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 75 out of 100
75
George Airport
3.6 km•
See all flights
Car Hire
23 Restaurants
within 0.5 kilometers
Reviews
Traveller rating
- 70
- 58
- 26
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Detailed Reviews
Spent a night at the Protea George Outeniqua. We were warmly welcomed by the front of house staff who were really kind and helpful. Checked into our room and lugged our bags up a flight of stairs as there was no lift Both of our suitcases were over 30kg so we didn't think it was fair to expect the porter to carry them. The room was nothing special but comfortable with a large bed. It provided everything we needed as all we wanted was a place to spend the night, as we continued our journey. One thing that was frustrating was the fact that the hotel doesn't normally provide dinner (rather a list of restuarants and take aways is shared with guests), but seeing as it was Christmas a buffet was offered. Unfortunately we weren't told ahead of our arrival despite phoning up to share our arrival time, so we ended up having a meal at McDonald's as that was the only place that was open. If we'd have known we would have held out. Check out was friendly. The hotel's location is good and the staff are a credit to the Protea hotel group.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Room was very neat, clean and not old fashioned.
Good TV size.
Good bathroom size.
Very good Air-conditioning!
Very large double bed....king plus!
Located very centrally and close to all the good restaurants, shops etc.
Staff were friendly and helpful.
Very nice personalized welcome card in room.
Will definitely stay with them again.
Good TV size.
Good bathroom size.
Very good Air-conditioning!
Very large double bed....king plus!
Located very centrally and close to all the good restaurants, shops etc.
Staff were friendly and helpful.
Very nice personalized welcome card in room.
Will definitely stay with them again.
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Date of stay: January 2017Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PHO_GM, General Manager at Premier Express Inn George
Responded 08 Jan 2017
Dear Reynhardt P Thank you for sharing your experience at the Protea Hotel by Marriott George Outeniqua. As our VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. It is feedback like yours, that lifts our spirit and makes our TEAM want to deliver even more, so thank you for this. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was very disappointed by the Protea Outeniqua on my last visit. The manager contacted me and I recently stayed there again. There has definitely been an improvement. Good service, clean, and a lot quieter. They have also made arrangements for emergency lighting. Breakfast was great. Perhaps I was too harsh in my previous review? Perhaps they improved by that much? Safe to say that at that price point, you cant go wrong giving it a try. Thank you to the team.
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Date of stay: March 2016Trip type: Travelled on business
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PHO_GM, General Manager at Premier Express Inn George
Responded 19 Jun 2016
Dear Travelbuddy2010 Thank you for your review update. We are very happy to hear that your subsequent stay was a vast improvement and are delighted that you left happy. Thank you for your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I'm terribly disappointed in this hotel.
I've been staying there for several weeks. A month plus. Paid full rate. No extras included.
First few weeks went fine. I have the tendency to clean my own room wherever I go or am. So the cleaners here, only gave me a fresh towel everyday.
Then they started getting used to me being there so long, I suppose. And there attitude started changing, gradually. At some stage I had to ask for a towel and just to properly clean the basin and toilet. As there's obviously no products for me to do that myself.
So I raised my concern with one of the cleaners. Next day. Nobody greeted me. Rite to the receptionists. The manager knew about this. As I saw her whilst some of the cleaners, combined with other staff members, talked about me and making disrespectful, jokes about me. She laughed. I'm, appalled, shocked and saddened by the fact that they would treat a decent, neat and long staying guest, like myself, in such a manner.
I would never in my life stay there again. I actually should've demanded a refund especially for the last week, when things were worst than ever.
Friendly and helpful in the beginning. Soon changes to disrespectful, rude staff.
Friendly warning!
I've been staying there for several weeks. A month plus. Paid full rate. No extras included.
First few weeks went fine. I have the tendency to clean my own room wherever I go or am. So the cleaners here, only gave me a fresh towel everyday.
Then they started getting used to me being there so long, I suppose. And there attitude started changing, gradually. At some stage I had to ask for a towel and just to properly clean the basin and toilet. As there's obviously no products for me to do that myself.
So I raised my concern with one of the cleaners. Next day. Nobody greeted me. Rite to the receptionists. The manager knew about this. As I saw her whilst some of the cleaners, combined with other staff members, talked about me and making disrespectful, jokes about me. She laughed. I'm, appalled, shocked and saddened by the fact that they would treat a decent, neat and long staying guest, like myself, in such a manner.
I would never in my life stay there again. I actually should've demanded a refund especially for the last week, when things were worst than ever.
Friendly and helpful in the beginning. Soon changes to disrespectful, rude staff.
Friendly warning!
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Date of stay: October 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bravo to staff and manager of Protea Outeniqua (Marriott) in George. Chantelle went to a lot of trouble to assist us while all staff members were warm and friendly. We enjoyed the clean room, attention to sanitation and complimentary cappuccino! The hotel is in the centre of the lovely, well-maintained city of George, well in reach of the Garden Route attractions.
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Date of stay: July 2020Trip type: Travelled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was forced to stay in George for 2 weeks as my wife was in a nearby hospital. After some early misgivings I very quickly warmed to this place. It's not a 5 stars nor does it try to be but I give 5 stars for the staff alone. Yes the rooms are a little small and dark and the ambience some what dated but the bed is large and comfortable and the facilities serviceable. Throughout my stay all the staff I came across were friendly and most charming, special mention to Alfred on the front desk but I also enjoyed my daily chats with the breakfast and kitchen staff. If I find myself in George again I will have no hesitation in staying here again. Excellent value.
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Date of stay: January 2018Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PHO_GM, General Manager at Premier Express Inn George
Responded 23 Feb 2018
Dear Tim B, Thank you for taking the time to place your review on TripAdvisor. We certainly are fortunate with our location which makes it easy for our GUESTS. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.” We hope that you will visit us again should your travels bring you to George. Yours sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We arrived during planned electricity load shedding thinking that the hotel would have a generator- but no. No generator, unlike the other Protea in town. Staff explained that to be the reason for 3 star rating.
The hotel should at least have informed us of the load shedding and the fact that they did not have a generator.
Another mistake- grading is not dependent upon having a generator! Hotel was smelling like a closed up gym locker. Bathroom in need of renovation since 1990. Aircon loud, poor sound insulation, can hear your neighbours conversations, tv, alarms, toilet, shower. Not a good place.
The hotel should at least have informed us of the load shedding and the fact that they did not have a generator.
Another mistake- grading is not dependent upon having a generator! Hotel was smelling like a closed up gym locker. Bathroom in need of renovation since 1990. Aircon loud, poor sound insulation, can hear your neighbours conversations, tv, alarms, toilet, shower. Not a good place.
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Date of stay: July 2015Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PHO_GM, General Manager at Premier Express Inn George
Responded 03 Aug 2015
Dear Travelbuddy2010 We were so unhappy to read your comments and have desperately been trying to contact you but to no avail. Please, should you receive this response, will you contact us. On investigation we see that you did arrive during load shedding - something we unfortunately have no control over. Generally, the load shedding in our area is sparce and only about 2 and a half hours. Our fellow Protea hotel in George also does not have a generator. The emergency lights in passages come on and we have lighting in public areas to provide enough lighting for guests and staff to move around. We can only assume that whatever smells you are referring to is from the recent refurbishment programme we have just completed eg paint? We do wish we could have discussed your stay directly with you. Please do call us. We have left messages for you. Thanking you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is situated close to the airport, railway station and inter-cape bus stop. Rooms were nice and offered decent space.
For some reasons, we were not able to find any deal inclusive of breakfast. Suggest you get a deal which includes breakfast. Paying up for breakfast at the hotel could prove to be expensive.
The hotel is close to the Indian restaurant, "Jewel of India".
For some reasons, we were not able to find any deal inclusive of breakfast. Suggest you get a deal which includes breakfast. Paying up for breakfast at the hotel could prove to be expensive.
The hotel is close to the Indian restaurant, "Jewel of India".
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Date of stay: January 2014Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PHO_GM, General Manager at Premier Express Inn George
Responded 29 Jan 2014
Dear rkdubey Thank you for taking the time to comment on TripAdvisor. Our location is indeed very central and close to all major motorways, the airport, bus station as well as shopping mall and tourist attractions. We are pleased that you found our rooms to your liking. I am not sure if you are aware that we have just won the TripAdvisor Travellers Choice Award for 2014 - an award that we are very proud of indeed. I am sorry you could not find a deal inclusive of breakfast as these deals are readily available depending on your method of booking. We hope to welcome you back to our quaint hotel soon again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reading the previous reviews on this site... I can only smile. I manage a 3 start guest lodge in the Whale Coast where we are of high standard but if guests only knew what this industry have to put up with (and mainly from people with fanancial stability). The building is not the Michael Angelo no, and the bathrooms maybe a bit small yes, but the breakfast is excellent quality, the staff were friendly, the location is convenient and the linen where spotless and of excellent quality. Other than that, what a WELCOMING surprise when I we checked out the following morning to find my car window cleaned… such a lovely gester! You may not be the best of the best of the best, but you are surely trying and making the best of what you are given! Keep it up Protea Hotel staff in George!
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Date of stay: April 2012Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: If you are picky about where you overnight and you want 5 star quality at a 3 star rate, then do...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PHO_GM, Manager at Premier Express Inn George
Responded 10 May 2012
Dear Dee Thank you very much for your kind and inspiring words – the TEAM are all smiles. We are so happy to hear you enjoyed your stay and hope to welcome you back in the near future !!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were stranded as our hotel we booked was under renovation. The staff were so helpful and accommodating that they deserve a top rating. Parking was adequate, either off street or behind the hotel. Room had all the amenities, cost and comfortable. The inclusive breakfast was great with a good choice of items. Freshly prepared eggs with minimal oil, seemed very healthy. Value for money was excellent and we would stay again. Well done crew, as good as it gets at the price b
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Date of stay: September 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PHO_GM, General Manager at Premier Express Inn George
Responded 29 Sept 2019
Hello Arthur, It was a short stay but we were glad to have met you. Thank you very much for your review on your stay it means the world to us. Wishing you all the joy and happiness that life has to offer. Kind regards, Erika Labuschagne General Manager Protea Hotel by Marriott George Outeniqua
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Robert L wrote a tip Feb 2018
Port Elizabeth, Eastern Cape, South Africa12 contributions4 helpful votes"There are no good views from the rooms in this place. Just keep your curtains shut and the airconditioner on."Read full review
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PRICE RANGE
R 1,034 - R 1,343 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Protea Hotel George Outeniqua
LOCATION
South AfricaWestern CapeGeorge
NUMBER OF ROOMS
50
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Claim Your ListingPREMIER EXPRESS INN GEORGE - Hotel Reviews & Price Comparison (South Africa)
Frequently Asked Questions about Premier Express Inn George
Which popular attractions are close to Premier Express Inn George?
Nearby attractions include George Museum (0.3 km), St Georges Mall (0.09 km), and St Mark's Cathedral (0.2 km).
What are some of the property amenities at Premier Express Inn George?
Some of the more popular amenities offered include free wifi, a lounge, and free parking.
What food & drink options are available at Premier Express Inn George?
Guests can enjoy a lounge and breakfast during their stay.
Is parking available at Premier Express Inn George?
Yes, free parking is available to guests.
What are some restaurants close to Premier Express Inn George?
Conveniently located restaurants include The Hussar Grill George, RocoMamas George, and La Capannina.
Are any cleaning services offered at Premier Express Inn George?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Premier Express Inn George?
Many travellers enjoy visiting The Old Slave Tree (0.2 km).
Is Premier Express Inn George accessible?
Yes, it offers facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.