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What you can expect during your stay
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
Updated 20/06/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Protea Hotel George King George
Updated 20/06/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Golf course
Tennis court
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Park View
Languages Spoken
Afrikaans
Location
Full view
40Car recommended
Grade: 40 out of 100
148Restaurantswithin 10 km
33Attractionswithin 10 km
Contact
2 King George Drive, George 6529 South Africa
Getting there
Car HireSee all George car hire
367Reviews6Q+A83Room tips
Reviews
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Stayed because it was close to the golf courses. But when we arrived we didnt get the room we booked, due to overbooking. We had to stay in a room without balcony just windows for 2 nights. And the restaurant and the food experiance was bad. So if you want a good stay and good food dont choose this hotel.
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Date of stay: January 2022
Location
Service
Sleep Quality
Helpful
Response from Lizel van der Westhuizen, Marketing at Protea Hotel George King George
Responded 06 Mar 2022
Meeting and exceeding GUESTS' expectations can only be achieved through efficient and friendly, personalised service. Your comments, together with the others we receive, are being analysed and will be instrumental in helping us to maintain and improve, where necessary, our standards of service and facilities. Please accept our sincere apologies for any disappointment you experienced during your stay. Your feedback certainly does not reflect the high standard of service that we at Protea Hotel by Marriott King George are usually proud to offer. We confirm therefore that your comments have been addressed and action has been taken to rectify the problem areas.
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The hotel is very dated. Bathroom still has a tub with a shower. Cupboards are really outdated and you can see the chipwood starting to fall off in the bathroom. The room which were in had a faulty aircon. We reported this twice and the maintenance guys couldn’t fix it. Eventually we had to switch off the aircon for the duration of our stay. Breakfast isn’t a good range. The fruit stand was made up of predominantly canned fruit, considering we are in summer one would expect good fresh fruit. Overall I wouldn’t call this a 4 star hotel.
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Date of stay: December 2021Trip type: Travelled
Room Tip: If you staying in George you can visit Plett, Knysna, Sedgefield & Oudtshoorn in 3 days. You...
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Helpful
Response from Lizel van der Westhuizen, Marketing at Protea Hotel George King George
Responded 06 Mar 2022
Thank you for taking the time to complete a review and to write down your additional comments after your recent stay at Protea Hotel by Marriott® King George. Your feedback is highly valued and will be used constructively to maintain and improve, where necessary, our standards of service and facilities. Please accept our sincere apologies for any discomfort and inconvenience you may have experienced during your stay with us. Your feedback overall. by no means reflects the high standard of quality and service that Protea Hotel by Marriott® King George is usually proud to offer. We confirm therefore that we have investigated your comments in a serious light and taken action to rectify the shortcomings. Your feedback is imperative for us to ensure that our GUESTS’ expectations are being met and exceeded. Without your comments, we would never know when we are doing right, but more importantly, when we are doing wrong! Thank you for assisting us to strive for service excellence. Your interest and concern are much appreciated, and we hope to have the privilege of welcoming you to our hotel again in the near future.
Read more
Spent 2 nights at the hotel. It’s in a beautiful area. The staff were really friendly and helpful. The rooms were however quite dated and lacked that “clean feel” as the carpets and couch had stains on them. Overall decent stay.
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Date of stay: December 2021Trip type: Travelled
Helpful
Response from Lizel van der Westhuizen, Marketing at Protea Hotel George King George
Responded 06 Mar 2022
Thank you for your feedback. We are happy to hear you enjoyed your overall stay, and also appreciate your additional comments which will be used constructively to continue to maintain and improve our service and facilities where necessary.
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Stayed for two nights. Hotel is a little sleepy, but could be just due to the season not having really started and Covid downturn. Rooms were fine, found the bathroom to be recently updated. Sure, some of the facilities seem tired, but given the current economic environment it was nothing out of the ordinary or which adversely affected my stay. The staff at the tavern area went above and beyond to provide service to my family both evenings after very long days. Good location on the Garden Route, lots to do in the area. Great views at the hotel as well.
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Date of stay: November 2021
Location
Cleanliness
Service
Helpful
Response from Lizel van der Westhuizen, Marketing at Protea Hotel George King George
Responded 12 Dec 2021
Thank you very much for choosing to stay with us and for sharing your experience. We were delighted to receive your feedback and have since shared it with our entire team. We appreciate your loyalty and hope to welcome you back again soon.
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+1
I never knew that there was still a place like paradise in South Africa, called George. If you want to get away from the busy city, just visit this area, and stay in this hotel. It's a great hotel with a set-up as if you home. It has nice, well taken care of garden, plenty of parking. Their customer service is of great standard, the food is the best, although it's a limited selection due to Covid-19. This is the place I can recommend you stay at when visiting George and the garden route.
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Date of stay: April 2021Trip type: Travelled
1 Helpful vote
Helpful
Response from Lizel van der Westhuizen, Marketing at Protea Hotel George King George
Responded 14 Sep 2021
GUESTS' perceptions of the service they receive whilst staying with Protea Hotels by Marriott® is the only true yardstick we have for measuring whether or not we have met their expectations. I should, therefore, like to thank you for taking the time to complete a review after your stay with us, and to assure you that your comments are being used constructively to maintain and improve, where necessary, our service standards and facilities. We were delighted to receive your commendations about the impressive service offered. Please be assured that I will congratulate our TEAM for doing a great job! Thank you for choosing to stay at Protea Hotel by Marriott® King George and we look forward to welcoming you back again soon.
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+1
We were invited to a braai at a friend's house on Saturday, 1 May 2021. After having a couple of drinks we decided to rather stay in a hotel within the proximity. My girlfriend wanted to stay in Fancourt. Since I had such poor service there I opted otherwise. I contacted the hotel, spoke to the night auditor which I asked for the best room, Queen or King bed and he said he would make a plan. Thinking they could accommodate us with this request I didn't make other plans. I usually use AirBnb but given the last minute decision we left for the hotel. Upon entering the place was dated and gone through extreme wear and tear. We were directed to our room which had 2 3/4 beds? I contacted the night auditor immediately. Sadly with curfew not only was this now our destitute destination but they only had 3/4 beds. Staff shouldn't accept requests they cannot forfill rather state they cannot assist and I would find other accommodation. The rooms shower and sink was blocked and it was dirty - stained and holes in bathroom door which only had a shower and toilet. No life green on white and just a horrible feel, couldn't accommodate with an ashtray . No colour variation just miserable, something you would expect in hell. For R100 more I could've stayed in Fancourt king bed shower and bath and had a clean room. Got moved after the night auditor needed to inspect the flooding shower to a room with stains on carpet and an extra small table. The room was dirty and were the one hole in the bathroom was another in the other room in another area of the door. The ACs in both were barely functional, outside the rusted units speak volumes as to why. Cracks on wall, scuff marks, truly a grim uncaring state of events leaded to noone caring about this place. Years neglecting maintenance or cleaning schedules. I spoke the next morning to the Front Desk, there was a man in the front playing with a baby, I had met before, he explained how the hotel had battled with covid. Even though I felt sympathy this doesn't mean give up caring. He gave us complimentary breakfast which still given that I could get a clean room on airbnb with a bath & shower, king bed, clean and a bit of colour for half the price didn't justify paying what I did for the room. I forgave this though, at breakfast his wife and child were in the corner of the empty room having breakfast. My final straw was my girlfriend seeing a game room and I asked if we could play 1 table tennis game. This was apparently closed for the spread of covid and that there was high cost alcohol, store the alcohol in a storeroom and clean up this dirty dump. Absolute nonsense, Selling a dive that isn't worth half the price as is, no value to anyone staying, then having nothing for them to do. This is a fair warning for anyone wanting to book travel, business or conferences, you in for a HOTEL NIGHTMARE. I complained on Marriott website as they operation the Protea Group couldn't find this hotel and it put a different name in. The Customer Service apologized for the experience at the autocorrect hotel, meaning they were so dazed or lacked the decency to even read I stated the actual hotel in the description of my above complaints. Clearly throughout my career in hospitality prior to operating my own business, I saw Marriott as a luxury brand. It seems the whole company has gone to the dogs. Don't expect me or any of my business to be anywhere in a Marriott hotel. It's a laughable joke to think I stayed in backpackers better than Marriott. Worst accommodation experience of my life and inexcusable. Fortunately, I have spared my friends all in business in George this experience as most have been shocked. Let the pictures help you paint your own picture!…
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Date of stay: May 2021Trip type: Travelled
Helpful
Response from Lizel van der Westhuizen, General Manager at Protea Hotel George King George
Responded 18 May 2021
Thank you for taking the time to complete this review and to write down your additional comments after your recent stay at Protea Hotel by Marriott® King George. Your feedback is highly valued and will be used constructively to maintain and improve, where necessary, our standards of service and facilities. Please accept my sincere apologies for the discomfort and inconvenience you experienced. Your feedback regarding your overall experience by no means reflects the high standard of quality and service that Protea Hotel by Marriott®King George is usually proud to offer. We confirm therefore that we have investigated your comments in a serious light and taken action to rectify the shortcomings where necessary. Your feedback is imperative for us to ensure that our GUESTS’ expectations are being met and exceeded. Without your comments, we would never know when we are doing right, but more importantly, when we are doing wrong! Thank you for assisting us to strive for service excellence. Your interest and concern are much appreciated, and we hope to have the privilege of welcoming you to our hotel again in the near future.
Read more
Elegant property with large spacious veranda/balcony if you select that room. View of adjacent golf course in nice quiet area. But also quick drive to malls and hypermarkets. Views of mountains which may be cloudy.
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Date of stay: January 2021Trip type: Travelled
2 Helpful votes
Helpful
Response from Lizel van der Westhuizen, General Manager at Protea Hotel George King George
Responded 18 Jan 2021
Thank you very much for taking the time to share your experience! We are delighted to hear you enjoyed your time and appreciate your wonderful comments. We hope to welcome you back in the near future and assure you of our best service and attention at all times.
Read more
We've stayed before on golf trips, came back after a 5 year break from visiting George and it was just as good as we remembered, can't fault the place. Well worth the room upgrade to overlooking George Golf Club.
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Date of stay: February 2020
Location
Cleanliness
Service
Room Tip: Best rooms overlook the golf course
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1 Helpful vote
Helpful
Response from KingGeorgeHotel, Manager at Protea Hotel George King George
Responded 09 Mar 2020
Thank you very much for staying with us and for taking the time to share your experience! We are delighted to learn that you enjoyed your time here with us and we hope to welcome you back soon!
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We stayed over a weekend and the suite was spacious and clean :-) I feel the breakfast is over priced, but the food is ok. I would recommend if for those looking for cleanliness, comfort, practicality and proximity to restaurants etc. I would return.
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Date of stay: January 2020
Location
Service
Sleep Quality
Room Tip: garden suite are big and overlook the gold course next door.
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2 Helpful votes
Helpful
Response from KingGeorgeHotel, Manager at Protea Hotel George King George
Responded 05 Feb 2020
Thank you for your recent stay with us. We appreciate your feedback and hope to welcome you back again soon.
Read more
We have been traveling on vacation to this hotel for 10 years. Why do we keep coming back? Firstly the grounds and hotel are in tip-top condition and consistently so. Then the management team who are helpful , courteous and go the extra mile. The friendly barman, room service staff are awesome. We appreciate them all.
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Date of stay: December 2019
Helpful
Response from KingGeorgeHotel, Manager at Protea Hotel George King George
Responded 27 Jan 2020
Thank you very much for taking the time to share your experience! We were delighted to receive your commendations about the impressive service offered. Please be assured that I will congratulate our TEAM for doing a great job! It is always our pleasure to accommodate you, and your interest and loyalty is invaluable to us. We look forward to welcome you back soon and to be your home-away-from-home every time your travels brings you to George!
Read more
PRICE RANGE
US$74 - US$83 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Protea Hotel by Marriott King George
LOCATION
South AfricaWestern CapeGeorge
NUMBER OF ROOMS
109
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Claim Your Listing Frequently Asked Questions about Protea Hotel George King George
Which popular attractions are close to Protea Hotel George King George?
Nearby attractions include Wonki Wear (1.1 km) and Copycat George (1.2 km).
What are some of the property amenities at Protea Hotel George King George?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Protea Hotel George King George?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Protea Hotel George King George?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Protea Hotel George King George?
Yes, free parking is available to guests.
What are some restaurants close to Protea Hotel George King George?
Conveniently located restaurants include Nina's Cafe, The Grumpy Griller, and The Pottery.
Are there opportunities to exercise at Protea Hotel George King George?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Protea Hotel George King George?
Yes, dry cleaning and laundry service are offered to guests.
Does Protea Hotel George King George offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Protea Hotel George King George?
Many travellers enjoy visiting The Old Slave Tree (1.6 km).
Does Protea Hotel George King George have any great views?
Yes, guests often enjoy the mountain view available here.