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The Cellars-Hohenort

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382 Reviews from our TripAdvisor Community

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Showing 333: English reviews
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Copenhagen
Reviewed 1 week ago via mobile

We were very exited to go here and were not let down. We were greeted by an alive and friendly staff. They are quick with a smile and clearly love what they are doing. Surroundings speaks for itself - very charming and well taken care off, you feel you are in another world. Lots of places to relax, in the...

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Helpful?
Thank Torben K
DominicPrendegast, General Manager at The Cellars-Hohenort, responded to this review

Dear Torben K Many thanks for your fabulous feedback, I am delighted that you enjoyed your stay with us and got to relax in our beautiful gardens. I am so pleased to hear that the staff took care of you and you got to enjoy both Greenhouse and The Conservatory restaurants. I look forward to welcoming you back soon! Kind...

Seattle
Reviewed 3 weeks ago via mobile

We have stayed in many relais&châteaux hotels around the world so you have to accept the fact that the facilities are generally old and historic and that goes for the bathrooms. They are usually charming. You can't expect the marble and glitz and water pressure and amenities of the new luxury hotels. Cellars is a beautiful historic property. With lovely...

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Helpful?
Thank Cherylswroth
DominicPrendegast, General Manager at The Cellars-Hohenort, responded to this review

Dear Cherylswroth Many thanks for your wonderful review, I am delighted you enjoyed your stay and found our services, amenities and gardens magnificent. Greenhouse restaurant is indeed closed Sunday and Monday nights, however, I am glad that you enjoyed our Conservatory restaurant too Kind regards Dominic

Reviewed 3 weeks ago

Took the wife away for a relaxing break. Glad we choose the Cellars as the service was spot on and was an ideal place to relax and unwind. Food was very good and we had nice weather. Wish i was back there now sipping on a lovely Gin that was recommended to me by one of the bar staff.

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Helpful?
Thank Matt W
DominicPrendegast, General Manager at The Cellars-Hohenort, responded to this review

Dear Matt W I am delighted to hear that you had a relaxing break at the Hotel am I am so pleased that you found our food and service to be very good. Many thanks for your wonderful review, we look forward to welcoming you back soon to once again try the gin recommendations from our bar staff! Kind regards...

SA
Reviewed 4 weeks ago via mobile

My husband and i stayed at the hotel for our anniversary. I am so impressed with the service we recieved. The hotel is immaculate and clean and so well kept. The food is to spectacular. The walk in the gardens are breath taking. Staff are so friendly.

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Helpful?
Thank raynevj
DominicPrendegast, General Manager at The Cellars-Hohenort, responded to this review

Dear raynevj Thank you kindly for your wonderful review, I am so pleased that you and your husband enjoyed your anniversary weekend with us and that you enjoyed the food and our spectacular gardens. Many thanks for your kind compliments for our staff, I will be sure to pass these on! Best wishes Dominic

Brisbane, Australia
Reviewed 4 weeks ago via mobile

When you walk in to reception and are greeted but the general manager this is a great start . This is a top hotel a great looking place but the service is 120 out of 100 . The restaurant is very good highly recommended this place !!!

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Helpful?
Thank matt1958683
DominicPrendegast, General Manager at The Cellars-Hohenort, responded to this review

Dear matt1958683 It was an absolute pleasure to have met you and I am delighted that you enjoyed your stay with us. Thank you kindly for your compliments and recommendations - it is much appreciated. Best wishes Dominic

Reviewed 4 weeks ago

Start with the good: 1. Hotel is one of the old establishment properties, located perfectly behind Kirstenbosch, 20 mins to the V&A, Table Mountain and Hout Bay. 2. Gorgeous gardens and surroundings with accomodations spread across the main Manor House and smaller wings. 3. Never felt crowded and was beautifully peaceful The Bad Stuff 1. 45 mins for an Americano...

Review collected in partnership with Relais & Chateaux
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Helpful?
Thank Dsharratt
DominicPrendegast, General Manager at The Cellars-Hohenort, responded to this review

Dear Dsharratt Many thanks for providing this feedback, although this is quite shocking to read it is evident from your review that you were deeply dissatisfied, my sincere apologies for what you experienced. This is certainly not a standard we subscribe to or that we wish to convey to our guests. I will of course be dissecting all these points...

Stratford-upon-Avon, United Kingdom
Reviewed 4 weeks ago

Our second stay at the Cellars , this time for a slightly longer stay. In general it remains a delightful, old fashioned place to stay with it's extensive gardens , plush furnishings, plentiful , friendly staff and ample good quality food and drink options so there is no need to leave the premises for several days! Just found a few...

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Helpful?
Thank medocain
DominicPrendegast, General Manager at The Cellars-Hohenort, responded to this review

Dear medocain Thank you for your review and for your kind comments. I have noted your bed comment and was surprised that you mentioned your feet were sticking out - I checked this room and it is a standard double bed measuring 137cm wide by 187cm in length, giving you more that enough length - could it possibly have been...

London, United Kingdom
Reviewed 21 February 2017

Well located a short distance from Constantia village the cellars is a quality establishment in a great location. Public rooms are attractive and comfortable although attention needs to be given to the restaurant layout by management. Too many tables in a poor configuration. Rooms in the Cellars very comfortable and the staff obliging. Clean and good vfm.

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Helpful?
Thank Rob B
DominicPrendegast, General Manager at The Cellars-Hohenort, responded to this review

Dear Rob B Many thanks for your great review, I am happy to hear that you found our location convenient and enjoyed your stay at the Hotel. I would be very interested to find out more on your observations regarding our restaurant table configuration - please drop me an email to gm@cellars-hohenort.co.za Kind regards Dominic

London, United Kingdom
Reviewed 19 February 2017 via mobile

The saving grace for Cellars Hohenoet was the exceptional service we received... We were made to feel very welcome from the moment we arrived and the staff couldn't do enough to make our stay enjoyable. The room however was disappointing. It was lovely and quiet and in a fantastic position, opening onto a small terrace and the pool, but the...

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Helpful?
Thank duncanmacrae
DominicPrendegast, General Manager at The Cellars-Hohenort, responded to this review

Dear duncanmacrae Thank you for your review of our Hotel, I am pleased that generally your stay was good but would wish to apologise to you for your observations in the room - this is unacceptable and I will personally investigate this with my Team. We will be continuing with our room refurbishment project in the winter and I do...

Reviewed 15 February 2017

What's there not to like at this beautiful Relais et Chateau hotel! Gardens are beautifully maintained, flowers, walking paths, small vineyard. Hotel is charming with rooms in two historic buildings. Staff are gracious and attententive. Dining is either on the terrace outdoors or inside where you can look through the floor to ceiling windows at the lovely gardens. The Greenhouse...

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Helpful?
Thank M L
DominicPrendegast, General Manager at The Cellars-Hohenort, responded to this review

Dear M L Thank you kindly for your fabulous review, I am so pleased that our staff took great care of you and that you enjoyed all our facilities. We are very centrally situated in the peaceful & beautiful Constantia valley yet close enough to all Cape Town's attractions. I look forward to welcoming you back in the near future...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located in Cape Town's historical Constantia Valley, on the breathtaking slopes of Table Mountain, all the rooms and suites of The Cellars-Hohenort boast panoramic views of the impressive mountain and the beautiful grounds. Set in 9.5 acres of world renowned and award winning gardens, this historic and beautiful country escape in the city offers guests far more than just incomparable scenery. Surrounded by top wine producing farms and some of South Africa's most popular restaurants,you will find so much to do and a mere fifteen minute drive to Cape Town City center & Waterfront. Back at the hotel there are two award-winning dining experiences, including Greenhouse, where cuisine focuses on regional flavors with modern interpretations. All of this is the result of owner Liz McGrath's more than twenty years of hard work, love and endless inspiration. ... more   less 

Additional Information about The Cellars-Hohenort

Address: 93 Brommersvlei Road, Constantia 7806, South Africa
Region: South Africa > Western Cape > Cape Town > Constantia
Price Range: R2 487 - R5 013 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Cellars-Hohenort 5*
Number of rooms: 52
Reservation Options:
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Also Known As:
The Cellars-Hohenort Hotel Constantia
Cellars Hohenort Constantia
Cellars Hohenort Hotel Constantia
Hotel Style:
#3 Business Hotel in Constantia
#3 Family Hotel in Constantia
#4 Romantic Hotel in Constantia
#5 Luxury Hotel in Constantia
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Questions & Answers

Questions? Get answers from The Cellars-Hohenort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a Cellars room”
 of 5 bubbles 853robb, 21 Feb 2017 | Read review
“Room 55, while almost at the top of the stairs (there's no elevator!) has a lovely view over the Cape Peninsula”
 of 5 bubbles A_regular_traveler57, 14 Feb 2017 | Read review
“Only renovated rooms/suites!”
 of 5 bubbles GlobetrotterSTR, 29 Jan 2017 | Read review
“Can recommend room 61”
  • View out front
  • The room has its own garden
  • Overlooking the garden
  • The living room
  • View out back
  • Bathroom
  • Looking out the front door
  • The living room
 of 5 bubbles Foxy-Froggy, 16 Jan 2017 | Read review
“Best room is the Luxury Double with verandah overlooking gardens with view of the mountain.”
 of 5 bubbles Gjill122016, 17 Dec 2016 | Read review
5 of 5