A wonderful stay in a most Beautiful Place. Conveniently situated The Rooms are exquisite and very spacious, absolutely comfortable Fabulous food in a cosy Bistro upstairs Hotel staff extremely friendly and very helpful I was sad to leave
Nice hotel with friendly staff and clean rooms. We were a group of seven people and had five rooms, all of the rooms felt nice. The roof top has a beautiful view over table mountain and the lions head. The pool area and pool are quite small but nice. The location is great, close too a lot of restaurants and stores.
The hotel is clean and stylish, views of table mountain are great. The location is perfect for bars and eateries and a short 10 minute Uber down to V & A. I left my kindle and the hotel helped me sort an uber to reconnect me with it on my forward journey…..so helpful.
Loved this hotel, the staff were friendly and helpful. The spa is fab and I had a wonderful facial on my arrival after a long haul flight. Food was fab, we didn't book in for breakfast but had lunch there one day and the sushi was top quality. Loved the pool area, comfortable and clean. Location was perfect for us, close to great bars, restaurants and some shops - also central to tourist attractions
Cloud 9 hotel is immaculately clean, great position in town with lots of restaurants and bars in walking distance. We had such a lovely time and the spa there is the best massages we have ever had. Well worth the money and will def be back. We had no hot water sadly but they did apologise. A wonderful night away from the kids in a stunning hotel
Wow what a beautiful location. From the moment you walk into the hotel the vibe is amazing. Absolutely loved the rooftop bar. We had amazing Tapas style food. It was delicious. Geena our waitress was amazing. She gave me amazing recommendations of cocktails and was so kind to take a pictures of myself and hubby. The views breathtaking. I will definitely be back. I highly recommend this spot.P
To whom it may concern Firstly, I would love to praise you for hiring such amazing staff as Catherine from the front desk she is amazing! She remembers me from a previous stay her service excellence is unmatched from where I have stayed previously and for that very reason, I will be back this coming weekend I think I have found my new place to stay in the city center . I have booked for a few friends also and for her to remember all her guests’ names is amazing always smiling and very kind . she made my birthday and my friend’s wedding anniversary extra special please thank her again for that . I intend to visit the cloud nine at least once a month for a weekend stay and from now on will make a direct booking via the hotel and not bookings.com . you have a real gem on your team also not to forget the kind porter that was on duty this weekend I cant remember his name but I will definitely make a note of it this weekend of the 17th when I am back at the hotel. Thank you very much again Kind regards Shameeg Domingo…
Upon arrival a most friendly check in was our part. We experienced some personal difficulties regarding ability to pay. It is pro-actively resolved by the ladies at the reception. Before proof was given, the room was assigned. All the personnel was very friendly and Daniel and his team are doing a great job running the bar. Several pools are at your perusal, giving you the ability to stay “ below the wind”. Is surely was windy in Capetown during our stay. A great price-quality balance ! Value for money, a great place to stay when visiting Capetown!
Good day Just a Thank you to all the staff at Cloud NINE the upgrade to our room was really appreciated, we could not have asked for a better place to spend our anniversary. The stay was so relaxing especially after the trauma we went through a week ago this break was needed, a home away from home and I cannot wait to come back. Thank you for the flowers and snacks 😘 To the staff at the SPA the massage was so amazing,relaxing and we are still feeling so at ease I loved the atmosphere everything was perfect . Hope Cloud 9 Boutique Hotel And Spa goes from strength to strength with their amazing and helpful staff that they have.
The location of Cloud 9 is so convenient. The foyer is welcoming with a lush plant wall with modern stylish African photos. The reception staff are accommodating, welcoming and very friendly. Cloud 9 also has a roof top restaurant that produces innovative delicious and affordable meals.