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Sugar Hotel & Spa

372 reviews
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Traveller (143)
Room & Suite (121)
Dining (38)
Overview
  • Excellent75%
  • Very good19%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“marc's table”(19 reviews)
“boutique hotel”(26 reviews)
“plunge pool”(13 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (372)Write a Review
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Show reviews that mention
All reviewsmarc's tableboutique hotelplunge poolmain roadsmall hotelbreakfast was includedmin walkthe hotel staffrooms are largecomfy bedbeautiful hotelstaying in cape townfelt very safecentral locationtable mountainwaterfrontluxury
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1 - 5 of 311 reviews
Reviewed 4 days ago

We were really disappointed with the room itself, not very clean and very small compared to other hotel with the same price. Regarding the location, it was not convenient. we had to take a taxi to reach our destination.

Review collected in partnership with this hotel
Thank B9349TBphilipper
Reviewed 4 days ago

We stayed at the Sugar Hotel at the end of December 2017 and on a positive note the people we came across that were working at the hotel were extremely friendly, professional, and helpful. They cannot be faulted. There is nothing specifically wrong with the...More

Thank awslufc
Reviewed 1 week ago via mobile

This hotel has the best customer service i have ever experienced. The food is also fantastic and the rooms are very comfortable. Position is also great. I will always stay here for work and play. I managed to meet the owners and management who were...More

1  Thank David S
Reviewed 3 weeks ago

We stayed the first week of November for 3 nights at Sugar hotel. The staff was very welcoming. We were in a room with the pool on the deck. The room was very well done, it was quiet. We had dinner one night at the...More

Thank Liz B
A TripAdvisor Member
91
Reviewed 3 weeks ago via mobile

Had a fabulous time staff were very helpful,Rooms contemporary finished to a high standard.Breakfast and dinner on the decking was excellent. Surprised few people had commented how good dinner was prior to our arrival.Out and about was easy being only 15 mins walk from V&A...More

Thank A TripAdvisor Member
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Room Service
Breakfast included
Hotel Amenities
Free Parking
Dry Cleaning
Laundry Service
Room Service
Airport Transportation
Breakfast included
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
US$125 - US$255 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Romantic Hotel in Cape Town Central
#26 Business Hotel in Cape Town Central
#27 Spa Hotel in Cape Town Central
#59 Luxury Hotel in Cape Town Central
Room types
Non-Smoking Rooms
Details
Price range
US$125 - US$255 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Romantic Hotel in Cape Town Central
#26 Business Hotel in Cape Town Central
#27 Spa Hotel in Cape Town Central
#59 Luxury Hotel in Cape Town Central
Room types
Non-Smoking Rooms
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Traveller (143)
Room & Suite (121)
Dining (38)
Pool & Beach (4)
Hotel & Grounds (116)
Bathroom (19)
Questions & Answers
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fidel i
21 November 2017|
Answer
Response from KAS2904 | Reviewed this property |
Hi, the hotel is not wheelchair friendly. There are stairs and no elevator. Toilet space is narrow and cannot accommodate a wheelchair.
1
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Room Tips
"Ask to see the rooms first. The one I had, with an unusable plunge pool, was very small."
Read review
"1 and 2 are at the front and are very spacious - not sure about others"
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"The room with the little pool on the terrace is sweet!"
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"Get a room with a dunking pool!"
Read review
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