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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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US$117
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US$119
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US$117
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US$117
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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewsmarc's tableboutique hotelplunge poolsmall hotelmain roadmin walkbreakfast was includedthe hotel staffrooms are largecomfy bedbeautiful hotelcentral locationwaterfrontgreenpointluxuryuber
Friendly, helpful and professional staff, excellent location close to all routes and restaurants within walking distance, comfortable and spacious accommodation, great restaurant. Definitely will go back.More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank spodmo538510
Response from Nkosi_Moyo, General Manager at Sugar Hotel & SpaResponded yesterday
Dear spodmo538510
Thank you for recent stay with us and for taking time to offer valuable feedback on your experience with us. We are glad you had a perfect experience with our team, facility and services. This outcome is what we aspire for. We look...More
have to write a review for this hotel for its service, location and room quality.
Location: 5 mins drive/15 mins walk to the V&A waterfront, Uber ride costs ~ZAR25. Very conveniently located.
Room: Spacious, really modern, and very nicely decorated. was a pity couldnt use...More
Thank Andrew K
Response from Nkosi_Moyo, General Manager at Sugar Hotel & SpaResponded yesterday
Dear Andrew K,
Thank you for choosing us, it was an absolute pleasure to have you here. We are happy all went well as per our wish to ensure amazing and memorable experiences for all our Guests. We are happy the location (and by extension...More
Sugar hotel was a joy to stay at. The spa services are very reasonably priced and are a quality service. The attached Spice restaurant was very good and the staff are gregarious. The room is luxurious and accommodating. The hotel staff are very helpful, they...More
Thank David Q
Response from Nkosi_Moyo, General Manager at Sugar Hotel & SpaResponded 3 weeks ago
Dear David Q,
Thank you for choosing us on your visit to our city. It gives us so much joy to learn it was a joy for you staying with us. Looks like you enjoyed all the outlets in our facility from the spa, to...More
The staff are very friendly and helpful, the accommodation was perfect and our room was spacious and just what we wanted and needed.
The restaurant and food is absolutely tasty and well worth every minute being there!
Will definitely visit again :)More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank lsamue971835
Response from Nkosi_Moyo, General Manager at Sugar Hotel & SpaResponded 22 April 2018
Dear lsamue971835,
Thank you for taking precious time to share your recent experiences in our hospitality with the travelling world.
We are happy that our hospitality was helpful, and the room was perfect to match your needs. We indeed pride ourselves with the space that...More
Staff are friendly and very accommodating. Rooms are clean and look like the pictures on the website. Perfect location. Close to restaurants, bars and the beach. Worth the price. I would definitely go back.More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank lnaido979808
Response from Nkosi_Moyo, General Manager at Sugar Hotel & SpaResponded 11 April 2018
Dear lnaido979808,
Thank you for choosing to stay with us on your recent trip to Cape Town. We are glad that you found our hospitality as worth the value and will consider staying with us in future, this means a lot for our team :)...More
Response from Nkosi_Moyo | Property representative |
Dear Jane,
Thank you for your mail. Our reception is open 24 hours a day, there is always someone available to assist you.
Please let us know should you want an airport to hotel transfer or taxi, we could arrange with our... More
Dear Jane,
Thank you for your mail. Our reception is open 24 hours a day, there is always someone available to assist you.
Please let us know should you want an airport to hotel transfer or taxi, we could arrange with our chauffer service or our trusted taxi service for a pick from the airport whereby someone with a banner bearing your name will be on hand in the arrivals foyer.
If you are self driving please use 3 Boundary Road, Greenpoint, 8005 for navigation purposes so that you reach our reception area where you will get assistance in terms of parking.
We look forward to having you here.
Kind regards
Nkosi Moyo- Hotel Manager
Response from Nkosi_Moyo | Property representative |
Dear Fidel I,
Thank you for your mail. I would like to let you know that we have since added a queen bed room on the ground floor that is wheelchair accessible. We have luxury apartments 800 metres from us that are 100... More
Dear Fidel I,
Thank you for your mail. I would like to let you know that we have since added a queen bed room on the ground floor that is wheelchair accessible. We have luxury apartments 800 metres from us that are 100% wheelchair friendly and we will be most glad to assist there as well. Logistics for dining purposes at our Spice on Main Restaurant can be arranged with our reception team.
We hope this will suffice.
Kind regards
Nkosi Moyo- Hotel Manager
Response from Nkosi_Moyo | Property representative |
Dear Omniya A,
Thank you for your enquiry. Yes there are groceries stores within 7 minutes' stroll to the right and left of our building. The world famous Victoria and Alfred Waterfront Mall is an easy 20 minutes walk from... More
Dear Omniya A,
Thank you for your enquiry. Yes there are groceries stores within 7 minutes' stroll to the right and left of our building. The world famous Victoria and Alfred Waterfront Mall is an easy 20 minutes walk from us.
We hope this is helpful.
Kind regards
Nkosi Moyo- Hotel Manager
