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Bellevue Manor Guest House

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5 Bellevue Road, Cape Town Central 8001 South Africa
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Traveller (9)
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Pool & Beach (1)

About

#112 of 169 B&Bs / Inns in Cape Town Central
Location
Cleanliness
Service
Value
A well established Accommodation Gem (***Graded) offering excellent value for money services across a broad spectrum: from the Meet & Greet at point of entry into our beautiful Mother City, to a friendly beer around the pool, our accommodation options are varied: family self-catering cottages, units & apartments, bed & breakfast - a favorite; lunches & dinners by arrangement, small - medium groups; car hire; tours & transfers in & around Cape Town, endless others.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Beach
Babysitting
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Wifi
Bar / lounge
Restaurant
Breakfast available
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Kitchenette
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Mid-range
32Reviews0Q+A8Room tips
Traveller rating
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Stephanie H wrote a review Oct 2018
1 contribution
Gary and I didn't stay in touch as often as we should have. The week before we arrived, we had been assured that our requests for rooms and bed would be accommodated with no issue. Upon arrival, the house staff tried to put several families in one suite and didn't have the beds we requested. This did not make sense as our group was the only ones staying at the house that night. The host was not in-town upon our arrival. When our group pushed back, they did fix the issue and everyone's request was accommodated. However, this was not a great start to our vacation. Later, we had a discussion with Gary and he said to our group that he didn't have as many king sized beds as we requested and as many as advertised. To me, that's false advertising so beware. Also, despite being listed as an amenity, breakfast is not included and is available only at an extra cost. We did not find this out until we arrived. Keep that in mind before you book. Aside from the breakfast at the house, which is also not great quality, there are not many options around for eating spots. There is only one place that opens before 10am and that's the 24/7 bakery attached to the gas station at the end of the street. Admittedly, it has fresh coffee and fresh croissants starting at 7am which was worth the extra cost. If breakfast is your favorite meal, you'll be disappointed here. Above all, the biggest issue we had was with his dog, which was on-site every day but never mentioned on the website as being there. It was not a concern until the dog tried to attack my daughter on day 2 of our stay after she tried to pet it. She had played with the dog on the first day with no issues but the dog is skittish and shy which makes for an unpredictable dog. The host claims that the dog is now banned from the house but before you book, I would reach out and double check if that is a concern to you. Our group did have a sit down discussion with him when he returned to talk through all of our concerns but it didn't start out well as Gary became very defensive and seemed dismissive of our concerns. Especially about his dog trying to attack my daughter. After a member of our group diffused the tension, the conversation was much more amicable but it was too little too late at that point. Bottom line is that I will pay a bit extra for better hospitality and less stress on the V&A Waterfront and won't stay here again and won’t recommend it to anyone.
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Date of stay: October 2018
Rooms
Cleanliness
Trip type: Travelled with friends
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Response from Gags123, Gerente geral at Bellevue Manor Guest House
Responded 26 Nov 2018
Hi Stephanie It is with a deep sense of sadness & regret that I address this reply to you. Apologies for the delay in replying to your review. We will repeat our unreserved apology for the disappointment that you experienced during your 3-day visit to Bellevue Manor, Sea Point last month. Your review came as a surprise, notwithstanding our meeting Saturday to receive feedback & resolve the issues at hand. A detailed reply to your review follows below: ACCURACY FEEDBACK: Our breakfasts are a standard feature at Bellevue Manor. All fresh produce; pastries, breads, cheeses, juices, fruits, biscuits, etc. are sourced from Woolworths & Shoprite/Checkers daily. Our hot menu is served on an individual basis, eggs served to order & rashes of bacon, inter alia. Of the 8 or so AirBnB bookings that we have received over the years being listed, not once have we served a breakfast to the guests. This, more than any other reason, is why we were surprised to find our listing stated breakfast included, a fatal error (?), but easily remedied by offering the breakfast to you at no extra cost. Unintentional error. Gigi, 2-year-old the golden, female Labrador, joined our family March 2017. This was after we listed Bellevue Manor, Sea Point in October 2011, many years prior. We had failed to update our listing to include her as part of the family. Gigi is a part –time visitor to Bellevue Manor, & because I returned home on Friday 19 October from a short business trip abroad, she had been visiting the Guesthouse more often in my absence. Her behavior towards your daughter came as a complete shock. Never has it happened before this event. We are not dog psychologists, however in our simple minds we believe she may have been stressed by the noise & playfulness of the 2 children of the Afro-American couple. In addition, we received a complaint from guests (a reservation from Harvey World Travel, Richards Bay) concerning the noise & disturbance caused by this family. CHECK-IN FEEDBACK: You admit that we did not stay in touch often enough prior to your arrival. I tried several times to make contact with you prior to my brief trip away. The purpose was to engage you & provide peace of mind that all would be Ok. You are incorrect in your observations towards the number of other guests booked in on your 1st night’s accommodation. – a Richards Bay family of 4 were booked into the 2 x bedroomed self-catering cottage, although they enjoyed our breakfast during their 3 day stay with us. However, more guests arrived the following day. And the day of your arrival we had a group of 12 guests depart after having stayed 5 nights. Thank you for acknowledging that we were able within a very short space of time to provide you alternative room options in order to satisfy your requirements towards King size beds. We have multiple room configurations & we were able to provide you with the best solution at the time of check-in after engaging with you. COMMUNICATION FEEDBACK: As previously mentioned I had on several occasions tried to make contact with you via mobile & email, but failed! Apologies for my absence on Thursday, your check-in day. I returned Friday, but your group was out at the time. I phoned you immediately & we met on Saturday morning to iron things out. Bellevue Manor is left in capable hands during my brief absences. We have a resident staff member on-site & sleeps-in, 24 hr security & electrical fencing & provide secure off-street parking, when requested. It is a family run/managed Guest House with brother’s, a sister, nephew & niece all in some way involved with the operation. LOCATION FEEDBACK: One of the special attractions of Bellevue Manor, Sea Point, is indeed its location in proximity to restaurants & other eating establishments including supermarkets. You are spoilt for choice because you have a selection of at least 10 excellent restaurants within a radius of 1km of Bellevue Manor. I have discussed the quality of our breakfasts earlier in my reply. VALUE FEEDBACK: Our net receipt from your reservation amounts to R305 per person per day sharing in a 3 ***star Guest House. We regret the mis-understanding of the breakfast as an optional extra, which we believed by offering same for two of the days was our humble was of saying sorry. If you believe we should process a refund, or part thereof, please feel free to make request. In conclusion, we would have preferred that you had a way more memorable 3 night stay with us. One never stops learning, & we sure learnt something new with your reservation !! Sincerely Gary DeCastro
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Nikki P. wrote a review May 2018
Somerville, New Jersey93 contributions14 helpful votes
Stayed 5 nights here and didnt want to leave. Cozy, old home, with a warm welcoming staff that made us feel like family. Owner Gary helped us confirm our plans and Ferdi and his co-worker (didnt get her name) made certain a beautiful breakfast was presented and rooms spotless. Highly recommend this place if you want a super cozy stay in a great spot!
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Date of stay: May 2018Trip type: Travelled as a couple
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Response from Gags123, General Manager at Bellevue Manor Guest House
Responded 12 May 2018
Thanks Nikki for your unsolicited review. Grateful you made effort to submit your remarks. Sorry I was unable to transfer you to airport, a last minute business trip required me to travel away from Cape Town for 2 days. Hope to see you back here sometime. Regards to Robert. Sincerely Gary
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Colin B wrote a review Mar 2018
4 contributions
The most amazing hospitality I've experienced in a long time. Beautiful old house and the hosts, Gary and Ferdi could not do enough to make our stay comfortable and stress free. Would recommend this establishment to anyone and will definitely be staying there again.
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Date of stay: March 2018
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Trip type: Travelled with friends
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Response from Gags123, General Manager at Bellevue Manor Guest House
Responded 14 Mar 2018
Thank you. Am grateful for your review & the opportunity to provide a base from which you could enjoy your weekend of cycling fun with your group of enthusiastic cyclist friends. Sincerely Bellevue Manor, Sea Point.
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yawellnofine wrote a review May 2017
Vancouver19 contributions4 helpful votes
We so enjoyed staying at Bellevue Manor. Gary, Ferdi and Ferdi's sister are wonderful. The cottage we stayed in was totally sufficient and clean and size-wise, was fine for the 5 of us (parents and 3 sons...21, 17, 17). Gary and Ferdi went above and beyond to ensure our stay was comfortable and that we were happy with our accommodation. We stayed in the 2-bedroom, 2 bathroom cottage at the back and because we had this unit, we had parking on the property. There is a swimming pool and braai/bbq facilities available. Bellevue Manor is very centrally located and we felt very safe staying there. We would definitely stay there again :)
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Date of stay: April 2017
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Sleep Quality
Trip type: Travelled with family
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Response from Gags123, General Manager at Bellevue Manor Guest House
Responded 14 Mar 2018
Thank you yawellnofine, appreciate your kind words. Looking forward to your return next month. See you soon & greetings to your boyz ! Sincerely Gary & team
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MervynGatcke wrote a review Mar 2017
East London, South Africa290 contributions138 helpful votes
We hired one of Gary's holiday apartments for our visit to CT for the Cape Cycle Tour (which was subsequently cancelled due to bad weather) and it suited us down to the ground. Very spacious, well equipped and very central - it had everything that we needed. Gary is a very gracious and attentive host.
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Date of stay: March 2017
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Ideally situated in Sea Point
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Response from Gags123, General Manager at Bellevue Manor Guest House
Responded 23 Mar 2017
Most grateful Mervyn for your unsolicited remarks. Pity about the weather, glad we found your pump, hope to see you next year, sincerely Gary
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LOCATION
South AfricaWestern CapeCape TownCape Town Central
NUMBER OF ROOMS
16
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Frequently Asked Questions about Bellevue Manor Guest House
Which popular attractions are close to Bellevue Manor Guest House?
Nearby attractions include Sea Point Beach (0.4 km), Decodance Underworld (0.3 km), and No Name Bar (0.3 km).
What are some of the property amenities at Bellevue Manor Guest House?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Bellevue Manor Guest House?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Bellevue Manor Guest House?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Bellevue Manor Guest House?
Yes, free parking is available to guests.
What are some restaurants close to Bellevue Manor Guest House?
Conveniently located restaurants include La Boheme, Posticino, and Ninety One - Indian Restaurant.
Are there opportunities to exercise at Bellevue Manor Guest House?
Yes, guests have access to a pool during their stay.
Does Bellevue Manor Guest House have an airport shuttle?
Yes, Bellevue Manor Guest House offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Bellevue Manor Guest House?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Bellevue Manor Guest House?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Bellevue Manor Guest House offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.