Southern Sun Cape Sun
23 Strand Street, Cape Town Central 8001 South Africa
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About
#120 of 401 hotels in Cape Town Central
Location
Cleanliness
Service
Value
Right in the centre of where it's all happening and with magnificent views over Table Mountain and Robben Island, the four star Southern Sun Cape Sun is ideally located for visitors who want to experience one of the world's most beautiful cities. Hotel guests are invited to make use of facilities like the free Wi-Fi, indoor pool, fitness centre and Camelot Spa. For business needs the hotel offers nine fully equipped conference venues with space for up to 650 delegates There are many great restaurants and bars within walking distance but our free shuttle bus departs regularly to the nearby Victoria & Alfred Waterfront providing convenient access to a range of harbour-side restaurants and first class shopping, offering great appeal to visitors in search of an indulgent escape.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Secured parking
Wifi
Indoor pool
Restaurant
Breakfast available
Breakfast buffet
Special diet menus
Wine / champagne
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air conditioning
Desk
Room service
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Seating area
VIP room facilities
Bottled water
Iron
Refrigerator
Hair dryer
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Room types
Mountain view
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Mountain View
Languages Spoken
English, Afrikaans
Location
100Great for walkers
Grade: 100 out of 100
253Restaurantswithin 0.5 km
76Attractionswithin 0.5 km
23 Strand Street, Cape Town Central 8001 South Africa
Getting there
Car HireSee car hire from R 258/day
1400Reviews9Q+A100Room tips
Reviews
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This hotel is located right in the city center and walking distance to the famous long street. This is one of the hotel which have been there for some time, you can by the showers in the bath tab, however it is beautiful, I stayed there for 2 days and It was a good stay. The painting,🎨 I loved it
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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The hotel has friendly staff, some of whom were exceptional. Unfortunately there are shortcomings. There was a lack of resources for such a large group of guests. For example the breakfast egg station frequently had more than six people waiting to order. One of the things I noticed was a lack of cultural diversity in the staff given South Africa’s great variety of people. The rooms could use more light for makeup and plugs. Air conditioning did not work despite reporting this. The replacement of coffee supplies and bathroom products was spotty. For example. Sweetners were not replaced on 2/5 occasions. Toilet roll and bath products were not replaced either. The carpets were ragged at the bathroom. However you get the option of a bath or shower which was wonderful. For overseas guests note that the hotel does not provide razors or toothbrushes etc. Positioned perfectly the hotel is upmarket in price. The view from my room was amazing. The hotel could easily be up there with best. At present my rating has to be average due to price versus facilities and services. For entertainment. The bar prices are higher than average and the lounge area is lovely . A small outdoor area is available, but dominated by smokers. The conference rooms were lovely but quite large. An indoor pool(cold) and gym is available. Food quality is excellent. I think Southern Sun has to rank as one of my favorite’s to do training in due to the delightful staff attitude and good food.…
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Date of stay: September 2023Trip type: Travelled on business
Room Tip: Be careful walking in the area after dark. Traffic is very heavy at rush hours. Parking is...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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We recently experienced a late-night flight cancellation and took a chance by staying at this hotel without having any previous experience with them. They were very friendly to our very tired and frustrated group (we checked in at 1:30 am!). And the next day they helped us by calling airlines for us and blocking our rooms in case we had another cancelation. Just great professional service at a time when we needed it. Plus, it is next to a nice greenbelt for safe and easy walking/shopping! And breakfast included!
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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I was not impressed by the treatment from 2 Gentlemen at the front desk, Eugen and Ethan, who refused my visitors entry to the Hotel, demanding a form of Identification from them. Right infront of us was a group of tourists whom were granted entry without being required to identify themselves. In my view, this was very inappropriate, looked down at and not treated with the hospitality we deserved from a 4 star Hotel. I am very disappointed.
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Date of stay: July 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Only 1 person at reception upon 14:00 check in! Waited forever to be assisted! Played a not even 1minute piano duet with my daughter later the same evening (note: very softly) and was unacceptable by Hotel! As informed by security, not even management! Thanks to fellow guests however for the applause, much appreciated by a 12 year old and her mother! We have done this in numerous other hotels in SA and abroad - AND HAD NO COMPLAINT!!! No sign on piano indicating - NO PLAY!!!!! Bath also not cleaned.
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Date of stay: April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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We stayed at Southern Sun Cape Sun for four nights. It situates in the CBD, a short walking distance to many restaurants and pubs. Many shops are near the hotel. Staff were friendly and helpful. Our room was clean and was on high level, so we could see a beautiful view from our room. Buffet breakfast was good with a lot of choices. We tried their buffet dinner, the food was average. I preferred to have in-room service, food was good and service was efficient. Wifi was not that great, especially in the evening, I had some problems to get connected. If I wanted to make a WhatsApp phone call, I needed to do it in early morning. I hope that they will improve their Wifi if they focus on for business needs.
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Date of stay: January 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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+1
Great Location....with view of table mountain But an average four star (?) hotel. Room was not so clean and bed was very soft , About the food was the same. repetition in all three days for breakfast and dinner. Lobby bar is quite expensive. Staffs are friendly with good service. Stayed on 22nd June for three nights.
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Date of stay: June 2022Trip type: Travelled as a couple
Value
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Room Tip: yes
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Never stay here! My husband booked in on business. The company he works for left their card details on the system. To pay for his stay. They insisted he pay for his accommodation upfront on his own card! 17,000 Rand this was. Despite numerous telephone calls and broken promises, his money has never been refunded.
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Date of stay: December 2022Trip type: Travelled on business
Room Tip: Do not stay here!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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From booking to actual check in service was beyond excellent, especially Evan at reception. Hotel staff all friendly. Breakfast was excellent with a lot of choices. My mom and kids had mountain facing room. What a site to wake up to!!!. We will definitely be back next year. The only downside was the leaking bathroom.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Having stayed at the Southern Sun Cape Sun previously we thought it would be a good idea to revisit the once grand lady of the Southern Sun brand in Cape Town. What an underwhelming experience, we could have done much better! Our stay started on a false note right from the check-in. The staff behind the reception desk went through the motions methodically without really making us feel welcome, without a friendly smile but matter-of-fact, just to get us checked in and rid of. Security staff close to the elevators were just as sullen, not greeting, not friendly at all. Obviously, with Covid and the state of the economy, the hotel is a clear testimony of these. Before going out for dinner we decided a nice coffee in the hotel lounge could be ideal while we waited for our taxi. After seating ourselves and waiting for someone to see to us we gave up after 20 minutes of no-service. I then went to the bar counter, but it seemed that there was no staff member dedicated to this post with waiters moving in and out from the counter with drinks etc. not paying any attention to me. After 10 minutes of standing around I returned to my seat. Luckily a gentleman in a more senior position then enquired if we’ve been served and immediately went to sort out our order, returning a few minutes later informing us that the coffees would be on the house and apologising for the inconvenience. Having breakfast the following morning repeated our experience of lack-lustre, unfriendly staff. We were not met at the restaurant reception and after waiting for a while found ourselves a table. Nobody around hovering with a coffee pot as we have become used to at the Southern Sun Hotels, and we had to go and look for somebody and eventually got some coffee. The breakfast spread is not up to standard with scrambled eggs that have been made well before breakfast started and had become quite watery by the time we got to have breakfast. Very few attentative staff around during the underwhelming breakfast and nobody checking up whether we would like a second cup of coffee. We were really relieved we did not opt for dinner at the hotel, it would have most likely been a let-down. On checking out we were “greeted” by another unfriendly person behind the check-in desk. No questions like “How was your stay?” or “Have a nice day”, just a formality of extras that had to be paid for and that was it. We left feeling sad for the Southern Sun brand and the Cape Sun. We felt our business was not appreciated and we could have enjoyed better service and value for money elsewhere. My advice, think twice before booking at Cape Sun, I am sure there are better options. …
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Date of stay: November 2022Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Avoid restaurants, rather only book for stay
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
R 2,329 - R 3,242 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
southern sun cape sun hotel cape town central, southern sun cape town
LOCATION
South AfricaWestern CapeCape TownCape Town Central
NUMBER OF ROOMS
368
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Claim Your ListingSOUTHERN SUN CAPE SUN - Now R 1 867 (Was R̶ ̶2̶ ̶0̶7̶4̶) - UPDATED 2023 Hotel Reviews & Price Comparison (Cape Town Central, South Africa) - Tripadvisor
Frequently Asked Questions about Southern Sun Cape Sun
What are some of the property amenities at Southern Sun Cape Sun?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Southern Sun Cape Sun?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Southern Sun Cape Sun?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Southern Sun Cape Sun?
Yes, paid public parking nearby and secured parking are available to guests.
Are there opportunities to exercise at Southern Sun Cape Sun?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Southern Sun Cape Sun have airport transportation?
Yes, Southern Sun Cape Sun offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Southern Sun Cape Sun?
Yes, dry cleaning and laundry service are offered to guests.
Does Southern Sun Cape Sun offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Southern Sun Cape Sun?
The staff speaks multiple languages, including English and Afrikaans.
Does Southern Sun Cape Sun have any great views?
Yes, guests often enjoy the city view available here.
Is Southern Sun Cape Sun accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.