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Casa Elena Cape Town

130 reviews
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Traveller (24)
Room & Suite (8)
Dining (3)
Overview
  • Excellent23%
  • Very good39%
  • Average20%
  • Poor7%
  • Terrible11%
Travellers talk about
Free Wifi
Breakfast included
Non-Smoking Hotel
Room Service
Suites
Bar/Lounge
Multilingual Staff
3.0 Star Hotel
All hotel details
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Reviews (130)Write a Review
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14
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28
42
24
9
14
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All reviewssea pointrecommend casastaff was very friendly and helpfulenjoyed our staywi fiwater frontlong streetseapointlinenbalconyconvenienceguesthouse
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1 - 5 of 117 reviews
Reviewed 1 week ago

My one night stay included a continential breakfast. My partner & I looked forward to this stay & breakfast. Toast, cereal & yoghurt was all that was available for breakfast. We were not served when seated & we had to ask for coffee to be...More

Review collected in partnership with this hotel
1  Thank simonecourtney16
Reviewed 21 December 2017

No parking, housekeeping very slack. Found step ladder in my room around 6pm when i got back. Th next day found key on my door when I came back in the evening. They would not replenish towels. House keeping not up to standard!

Review collected in partnership with this hotel
Thank tlamelos
Reviewed 24 April 2017

Will not consider casa elena again . The aircon never worked , breakfast was only ready after 10am . The cleaning service was delayed . My refund has not been done until today 24/04/2017. I will relate this further from a legal point on the...More

Review collected in partnership with this hotel
Thank 949jenined
Reviewed 8 April 2017

Low-wattage light bulbs in the main room and bathroom mean it's not always easy to see what you're doing, especially if you need to shave. Room not serviced during two-day stay. However, convenience of superb location made up for it. Breakfast is simple but adequate...More

Review collected in partnership with this hotel
Thank ArthurGold
Reviewed 2 April 2017

What was advertised is entirely not what I have found...Place was dirty, water was cold, beds very UNCOMFORTABLE, linen dirty, everything about it was just terrible...even our entrance door was not working...I would advise people not to use this hotel unless you are desperate.

Review collected in partnership with this hotel
Thank nhozza
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About
Amenities
Top amenities
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Shuttle Bus Service
Room Service
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Refrigerator in room
Microwave
Things to do
Bar/Lounge
Details
Price range
US$52 - US$96 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$52 - US$96 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (24)
Room & Suite (8)
Dining (3)
Family and Play Areas (3)
Questions & Answers
Ask a question
MrsGordo64
20 August 2015|
AnswerShow all 4 answers
Response from shauncaswell | Property representative |
Hi, yes there is a baby cot and there is over enough space in the room, and there is free parking available as well. all rooms are equipped with showers
0
Votes
Room Tips
"if you happen to visit this hotel chose room 2 or 3...3 is the biggest and has the best views of lions head..."
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"The larger rooms are next to the road, so noisier; the individual rooms are smaller, to the rear and a bit..."
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"The bar fridge in the room is a bit small"
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"Please upgrade the furniture and flooring"
Read review
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