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Southern Sun The Cullinan

1 Cullinan Street Waterfront, Cape Town Central 8001 South Africa
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Traveller (692)
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Panoramas (8)
Room & Suite (273)

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About

#45 of 116 hotels in Cape Town Central
Location
Cleanliness
Service
Value
Only The Cullinan Hotel offers views of all of the Mother City’s main attractions: Table Mountain, the harbour and ocean, the V&A Waterfront and the city skyline. Marble pillars and floors and lush furnishings, transport guests into a world of luxury complete with individualized four-star services. A pool and gym offer the perfect way to relax after a day of business meetings or sightseeing and the choice of bars and restaurants is sure to meet everyone’s tastes.
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Property amenities
Secured parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Free shuttle or taxi services
Business Centre with Internet Access
Conference facilities
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Poolside bar
Airport transportation
Shuttle bus service
Car hire
Taxi service
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Minibar
Flatscreen TV
Walk-in shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Hair dryer
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Room types
Mountain view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Family
Business
Languages Spoken
English, Afrikaans, Xhosa, Zulu
2,421Reviews40Q+A100Room tips
Traveller rating
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Deirdre O wrote a review 14 Mar
Limerick, Ireland115 contributions70 helpful votes
We stayed here on a golfing group back in January for our week in Capetown. Hotel ideally located as very near the waterfront where a courtesy bus will drop you. Staff in the hotel were the friendliest I’ve ever seen and all seem to enjoy their jobs very much and in good form. Food was excellent and we dined here a good few evenings after a busy days excursion. Only downside was the pool was a little small for the size of hotel. Overall a good trip
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Date of stay: January 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Cullinan SouthernSun, Guest Services / Front Office at Southern Sun The Cullinan
Responded 2 days ago
Dear Deirder, Thank you for choosing Southern Sun The Cullinan as your preferred holiday destination when visiting Cape Town, South Africa. We appreciate you taking time to leave us a wonderful review. Our staff will be very honored to know that you have left such an amazing review based on their service provided. We really hope that when you visit South Africa again, that Southern Sun The Cullinan will be your preferred holiday destination once again. Yours in hospitality, The Cullinan Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ian B wrote a review 02 Mar
1 contribution
I rarely write negative reviews and although some things didn't go perfectly during our stay at Southern Sun The Cullinan, it was mostly a very positive experience. Specifically, we found the customer-facing staff to be absolutely terrific. But some things really are unforgivable. As we settled in to retire for the third and final night of our stay, we noticed blood on one of the pillows. Needless to say, this disgusting discovery pretty much ruined our night and it got worse in the morning when further inspection revealed not insignificant amounts of blood on two other pillows. The manager was apologetic as we checked out the next morning but an apology just isn't good enough. Our tour group occupied ten rooms as the last phase of our South African adventure - I will be advising them to move their business to a different venue.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Cullinan SouthernSun, Guest Services / Front Office at Southern Sun The Cullinan
Responded 1 week ago
Dear Ian, We would like to thank you for choosing Southern Sun The Cullinan as your preferred holiday destination when visiting Cape Town, South Africa. Your valuable feedback gives us the opportunity to improve our servicers offered, hence we appreciate you taking time to leave us with the above. We are extremely disappointed to read your experience with us, and this is not the standard that we set for our esteemed guests to experience. We sincerely apologies for this and would like to assure you that we have addressed your experience with the relevant team to investigate further. Once again, we would like to apologize for the inconvenience caused, and we really hope that you will really consider choosing to stay with us again some time in the near future and allow us to restore your faith in us again. Best Regards, The Cullinan Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ColinJacky wrote a review Feb 2024
Guernsey210 contributions124 helpful votes
Our first taste of Cape Town and South Africa and what a treat. Great position, not far from everything, just a short walk to the V & A Waterfront. Very friendly and attentive staff, the hotel was clean and very comfortable. The breakfast was one of the best we have ever encountered with everything you could possibly want, there was even a piano player serenading you every morning.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Cullinan SouthernSun, Guest Services / Front Office at Southern Sun The Cullinan
Responded 1 week ago
Dear Colin, Thank you for choosing to stay with us and taking time to leave us a wonderful review. Our staff will be very thrilled to know that you have left a review based on their service. We look forward to having you stay with us in the near future. Best Regards, The Cullinan Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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j889814672 wrote a review Feb 2024
Jakarta, Indonesia328 contributions320 helpful votes
Check in was slow and painful. It was either the guy's first time ever or ??? No food after 10pm. No bottled water.... had to call several times to get water. First room had no wifi, changed rooms to a zone where wifi worked. Gym had broken equipment - had to use gym at nearby hotel. Breakfast was OK, food in the bar was so-so. Better to order in. After the initial service failures they recovered ok and then the stay was alright, but the place really is nothing special. All common areas are not air conditioned, so it's hot from when you exit the room. Overall the place seems pretty tired and due for a major renovation.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from The Cullinan SouthernSun, Guest Services / Front Office at Southern Sun The Cullinan
Responded 1 week ago
Dear j889814672, Thank you for choosing to stay with us and taking time to leave us a review. We would like to sincerely apologies for your experience as this is not the standard we have for our esteemed guests. Your valuable feedback has been noted and we are addressing each one raised. We really hope that when you choose to stay with us again you give us the opportunity to restore your faith in us again. Best Regards, The Cullinan Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lynn G wrote a review Feb 2024
12 contributions2 helpful votes
The Cullinan was an excellent hotel pre cruise in Cape Town for a few days .The reception team were lovely room overlooking a little park with fountains was fantastic! The breakfast buffet was well more than you could ask for ...omelettes were fab and just little touches everywhere .We used the pool comfortable beds even suncreams for you to use ! Ate in the hotel one night food excellent with lovely service by Anga ? long curly hair and very helpful ! Fresh flowers everywhere in the foyer.Would we stop there again ? in a heartbeat ! Thankyou Hotel Cullinan and keep up your good work xx
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Cullinan SouthernSun, Guest Services / Front Office at Southern Sun The Cullinan
Responded 3 weeks ago
Dear S8720GCynng, We are thrilled to read that you enjoyed your recent stay with us at The Cullinan Hotel. Thank you for making us your choice of hotel when visiting Cape Town. We look forward to welcoming you back again very soon! Yours in hospitality The Cullinan Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ashwingo wrote a review Feb 2024
Johannesburg, South Africa101 contributions96 helpful votes
Stayed here for 5 days for a conference at the nearby convention center. Exceptional experience. Easy check in and out. Fantastic breakfast spread and service was outstanding despite the hotel being packed with conference delegates. Really enjoyed live piano music in the foyer and at breakfast. All facilities top notch. Toiletries were not always placed in my room but it was resolved quickly. Wifi could be improved. But overall - great location, well kept and first class service. The rooms are dated - note not worn just dated but a refurb has been scheduled. Hope it doesn't lose its old world charms. Free shuttle daily to the waterfront was comfortable and on time. I will be back soon - great quality experience.
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Cullinan SouthernSun, Guest Services / Front Office at Southern Sun The Cullinan
Responded 3 weeks ago
Dear Ashwingo, Thank you for your amazing feedback regarding your stay at The Cullinan Hotel. We are honored to read that you enjoyed the prime location of the Hotel and the hospitality service provided. We look forward to welcoming you back in the near future in our refurbed hotel. Best Regards, The Cullinan Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anna M wrote a review Feb 2024
Maryland46 contributions16 helpful votes
Excellent food and hospitality. Really friendly staff and comfortable room. I stayed in a very basic room and it was clean and comfortable. The staff was friendly, helpful and managed the guests if this huge conference like clockwork. The hotel is smack down town and has everything you need.
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Date of stay: February 2024Trip type: Travelled on business
Room Tip: Just take Uber to and from the airport. It’s half the cost of a transfer
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Cullinan SouthernSun, Guest Services / Front Office at Southern Sun The Cullinan
Responded 3 weeks ago
Dear Anna, Thank you for your amazing feedback regarding your stay at The Cullinan Hotel. We are honored to read that you enjoyed the prime location of the Hotel and the hospitality service provided. We look forward to welcoming you back in the near future. Best Regards, The Cullinan Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mary O wrote a review Feb 2024
5 contributions1 helpful vote
Very pleasant hotel experience at The Cullinan. We arrived from the Airport on the 16th January to a very warm welcome at Reception. Our room was ready on the 6th floor & while it was not a large room or bathroom, both functioned very well. Nice bed linen, good safe for valuables & easy to use, good pressure in the shower & nice bathroom products. Relaxing by the pool was pleasant with plenty of towels & sun cream provided. Good lunch menu & bar service at the pool. Staff at the bar & pool very courteous & helpful. Enjoyed spa treatments, massages, pedicure & manicure. Well qualified Therapists & relaxing rooms. This hotel offers an hourly courtesy shuttle service to & from the Waterfront, Freddy the driver is excellent. Breakfast was their finest offering, a wide choice of fruit, cheese, hot breakfast options & an egg chef on hand to make your exact egg preference. Every possible condiment was on offer. Nice section for gluten free guests. All 5 star & a pianist to serenade you every morning. I would highly recommend a stay at this hotel you will not be disappointed.
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Date of stay: January 2024Trip type: Travelled as a couple
Room Tip: Parking available in secure underground car park. Free for hotel guests
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Cullinan SouthernSun, Guest Services / Front Office at Southern Sun The Cullinan
Responded 3 weeks ago
Dear Mary, Thank you for choosing to stay with us at The Cullinan Hotel. We are proud to read that you enjoyed your stay and our facilities. Our staff endeavor to go above and beyond to ensure our guests have a memorable experience at our hotel. We look forward to hosting you again in the near future! Best Regards, The Cullinan Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alan C wrote a review Feb 2024
Scotland32 contributions35 helpful votes
My wife and I stayed for three nights before our cruise. We were very impressed by the overall standard. Our welcome by Kayle in reception was indicative of the professionalism and friendliness of the staff and if we came to Cape Town again the Southern Sun Cullinan would be at the top of our list as somewhere to stay. Food was good and the shuttle bus worked well for newcomers like us. Housekeeping was also of a high standard. We are looking forward to coming back . Thanks for all your help and advice Kayle.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Use the staff for advice about Cape Town . The food poolside we found very good .
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Cullinan SouthernSun, Guest Services / Front Office at Southern Sun The Cullinan
Responded 3 weeks ago
Dear BigAlScotland, Thank you for choosing to stay with us at The Cullinan Hotel. We are proud to read that you enjoyed your stay and our facilities. Our staff endeavor to go above and beyond to ensure our guests have a memorable experience at our hotel. We look forward to hosting you again in the near future! Best Regards, The Cullinan Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bob1949 wrote a review Feb 2024
Jersey, United Kingdom2680 contributions1033 helpful votes
We booked into 'The Cullinan' two nights before a cruise and we could see our cruise ship from the hotel. The hotel is quite luxurious and our room was spacious and had everything we needed. It looked out over a busy junction so 'ZERO' points for the views and sirens were evident throughout the night. The hotel is a little way out from the action so we had to get Ubers when we went out as I wouldn't want to walk, but they are cheap and this wasn't a deal breaker. Breakfasts were in a side room and there was a wide variety of food but the quality didn't match the quantity. A nice touch was the pianist playing during breakfast which added to the atmosphere. We decided to eat in the hotel one night and I originally booked the buffet restaurant which seems to have good reviews but I received an email the day before saying that it wouldn't be opening. As it turned out, this was good outcome as we ate outside around the swimming pool which was atmospheric and just the ticket for what we wanted . The food was very nice and the rose wine was excellent at a very good price. Service was generally good and we would happily stay at 'The Cullinan' again even though it wouldn't be my first choice due to its location. An enjoyable stay.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Cullinan SouthernSun, Guest Services / Front Office at Southern Sun The Cullinan
Responded 3 weeks ago
Dear Bob1949, Thank you for choosing to stay with us at The Cullinan Hotel. We are proud to read that you enjoyed your stay and our facilities. Our staff endeavor to go above and beyond to ensure our guests have a memorable experience at our hotel. We look forward to hosting you again in the near future! Best Regards, The Cullinan Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
R 3,226 - R 4,924 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
southern sun the cullinan hotel cape town central, southern sun cullinan, cullinan hotel cape town
LOCATION
South AfricaWestern CapeCape TownCape Town Central
NUMBER OF ROOMS
394
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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SOUTHERN SUN THE CULLINAN - Now R 2 698 (Was R̶ ̶3̶ ̶8̶1̶1̶) - UPDATED 2024 Hotel Reviews & Price Comparison (Cape Town Central, South Africa) - Tripadvisor

Frequently Asked Questions about Southern Sun The Cullinan
Which popular attractions are close to Southern Sun The Cullinan?
Nearby attractions include First Diamonds (0.5 km), Desmond And Leah Tutu Legacy Foundation (0.4 km), and Prestwich Memorial Garden (0.3 km).
What are some of the property amenities at Southern Sun The Cullinan?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Southern Sun The Cullinan?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Southern Sun The Cullinan?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Southern Sun The Cullinan?
Yes, secured parking is available to guests.
What are some restaurants close to Southern Sun The Cullinan?
Conveniently located restaurants include Col'Cacchio Foreshore, YU Restaurant, and Pier Restaurant | V&a Waterfront.
Are there opportunities to exercise at Southern Sun The Cullinan?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Southern Sun The Cullinan have airport transportation?
Yes, Southern Sun The Cullinan offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Southern Sun The Cullinan located near the city centre?
Yes, it is 0.3 km away from the centre of Cape Town Central.
Are any cleaning services offered at Southern Sun The Cullinan?
Yes, dry cleaning and laundry service are offered to guests.
Does Southern Sun The Cullinan offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.