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The Westin Cape Town

Traveller (928)
Room & Suite (564)
Ratings and reviews
Certificate of Excellence
  • Excellent59%
  • Very good30%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
“executive club”(87 reviews)
“convention center”(145 reviews)
“executive floor”(75 reviews)
View all reviews
What's included
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
5 Star Hotel
Set in one of the most popular destinations in the world, at the gateway to the historic V&A Waterfront, The Westin Grand Cape Town Arabella Quays is only minutes away from excellent shopping, vibrant city night life, historical monuments and museums, iconic Table Mountain, and the...
Offers from The Westin Cape Town
Special Offer: Heavenly Winter
Hotel deals
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Location and contact
Lower Long Street | Convention Square, Cape Town Central 8000, South Africa
Hotel website
17,2 km to Cape Town Intl Airport
53 restaurants are within a 0,5 km radius
2.1 km from Lion's Head
View nearby attractions and restaurants
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30 Jul31 Jul
1 room, 2 adults, 0 children
Standard Room
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Reviews (2 422)
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All reviewsexecutive clubconvention centerexecutive floortable mountaintop floorfree shuttleheavenly bedjuice barindoor poolheated floorsevery half hourattending a conferenceguest servicestravel deskbreakfast buffetexcellent hotelshuttle service
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1 - 5 of 2 076 reviews
Reviewed yesterday via mobile

I would give The Westin Cape Town 4.5 stars if I could but alas I cannot. We stayed for two nights in an 18th floor executive room with an amazing view of the waterfront and table mountain, following an 11 day mobile safari in Botswana...More

Thank s4172249
Hotel's Favourite
Reviewed 28 April 2018 via mobile

The best place to be when attending CTICC, the location is perfect, the rooms are spacious, sockets for different countries provided for and the view from the room is great, whichever side of the building you get a room. Indoor Sauna and the pool (heated...More

2  Thank Jabs M
Response from The_Westin_Cape_Town, Manager at The Westin Cape TownResponded 29 April 2018

Dear Jabs M, Thank you for the amazing review of The Westin Cape Town. Our innovative programmes and instinctive service transform every aspect of your stay into a revitalizing experience and we are dedicated to provide an experience that leaves you feeling better than when...More

Reviewed 3 days ago

The usual hotel I used for my stays, close to the Waterfront, was not that close to the Cape Town ICC. The travel agent gave me a few options and The Westin was my choice. Oh my, how glad was I to have made that...More

Thank itguyjhb
Response from The_Westin_Cape_Town, Manager at The Westin Cape TownResponded 2 days ago

Dear itguyjhb, Thank you for the wonderful comments regarding your stay at The Westin Cape Town. It is always a special and inspired moment to learn that our guests enjoyed our facilities especially our Heavenly Beds and views! Providing our guests with excellent service and...More

Reviewed 4 days ago

The Westin is certainly an impressive hotel. From the entrance and lobby, to the bedrooms, restaurants and cigar lounge. It is sophisticated, luxurious and quite beautiful. The beds are beautifully comfortable, and the room met my every need. The lighting in the room does not...More

Thank MeerkatV
Response from The_Westin_Cape_Town, Manager at The Westin Cape TownResponded 4 days ago

Dear MeerkatV, Greetings from the Westin Cape Town. Thank you for taking the time to share your recent experience.I am delighted to see that you enjoyed our bedrooms especially our Heavenly Beds. I was sorry to learn of your concerns regarding our restaurant service levels...More

Reviewed 1 week ago

I enjoyed the hot breakfast every day on the concierge level.Great service and all the staff were attentive. Amazing views of the city and table mountain. The hotel room was very spacious and clean with great views as well. We had the executive suite on...More

Thank _KTB188
Response from The_Westin_Cape_Town, Manager at The Westin Cape TownResponded 4 days ago

Dear _KTB188, Thank you for taking time to review The Westin Cape Town. We are delighted with your wonderful feedback about of great staff, room views and breakfast. Please accept our sincerest apology for the service you received in our Ground floor restaurant. We always...More

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Awards & Recognition
Certificate of Excellence
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Price range
US$169 - US$337 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Cape Town Central
#18 Spa Hotel in Cape Town Central
#25 Romantic Hotel in Cape Town Central
#33 Luxury Hotel in Cape Town Central
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Price range
US$169 - US$337 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Cape Town Central
#18 Spa Hotel in Cape Town Central
#25 Romantic Hotel in Cape Town Central
#33 Luxury Hotel in Cape Town Central
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (928)
Room & Suite (564)
Dining (167)
Pool & Beach (64)
Amenities (47)
Business Centre & Event Rooms (34)
Family and Play Areas (6)
Questions & Answers
Ask a question
10 July 2018|
Response from Safariafficionado | Reviewed this property |
Yes, WiFi is complimentary and as to SPG benefits, check on their website or ask the reception staff or concierge when you check it what special offers the hotel has.
Steve J
15 June 2018|
AnswerShow all 11 answers
Response from Stacia413 | Reviewed this property |
Not really. We just had to move to a different room of the same quality. But the higher floor was nicer )
Google Translation
13 February 2018|
AnswerShow all 4 answers