City Lodge Hotel Victoria & Alfred Waterfront

City Lodge Hotel Victoria & Alfred Waterfront

Traveller (236)
Panorama at the City Lodge Hotel V&A Waterfront
360
Panoramas (10)
Twin room
Room & Suite (121)

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Avg. R 2,276 /night, 2/13 - 2/14
R 2,442
per night
R 2,285
per night
R 2,128
per night

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About

#57 of 121 hotels in Cape Town Central
4.5 of 5 bubbles
Location
3.9 of 5 bubbles
Rooms
4.1 of 5 bubbles
Value
4.2 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
4.2 of 5 bubbles
Sleep Quality
Our original accommodation brand, check into City Lodge Hotels for classic service excellence in an upper mid-scale setting. Relax in the spacious, comfortable rooms; enjoy delicious breakfast, lunch and dinner to the brand’s signature #Café restaurant; take a dip in the pool; stay active in the fitness room; book that meeting or event in the boardroom and conference rooms; and unwind at the end of the day in the sundowner bar. With fast, reliable WiFi throughout your stay, we are dedicated to making your next business, leisure, and bleisure stay a testament to “easy living”. City Lodge Hotels are spread across South Africa and in Maputo, Mozambique.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Outdoor pool
Coffee shop
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Kid-friendly buffet
Vending machine
Taxi service
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
Telephone
Laptop safe
Wake-up service / alarm clock
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TGCSA - Tourism Grading Council of South Africa.
3.0 of 5 stars
HOTEL STYLE
Family
Business
Languages Spoken
English, Afrikaans

Location

Corner Dock and Alfred Roads, Cape Town Central 8000 South Africa
4.0
4.0 of 5 bubbles760 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The City Lodge Hotel V&A Waterfront earns high marks for its spotless premises and sophisticated atmosphere that harmonizes with its waterfront surroundings, according to guests. The rooms are commended for their modernity and comfort, though some visitors mention noise issues. Staff members receive accolades for their friendly and helpful service, with only occasional mentions of dissatisfaction. While opinions on value vary, with some criticism aimed at the breakfast offerings, the hotel's amenities and prime location near dining and attractions are widely celebrated.
Location
Convenient
Atmosphere
Sophisticated
Rooms
Modern
Value
Reasonable
Cleanliness
Immaculate
Service
Helpful
Amenities
Well-appointed

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Detailed Reviews
OdieUK wrote a review Dec 2024
Dorset, United Kingdom
4.0 of 5 bubbles
We chose this hotel due to recommendation and location (10 min walk to V&A).

On arrival, it was very noticeable that building work was in full swing at one end of the building.

Even though we were not advised of this before arrival, there was very little disruption or noise during our stay.

Despite working in a temporary reception area, Check in staff were most welcoming and professional - and always with a smile. We were advised that the building work meant that breakfast had to be taken just two minutes walk away at a local cafe (i will do a separate review of cafe xxx)..

The hotel has a secure car park, an extremely tiny plunge pool, a baggage store room, and vending machines in the reception area. Every morning there was fresh coffee and tea available in this area.

Our mobility assistance room (133) was on the same floor as reception.

The room had comfortable twin beds, air con, hanging space, large shower room, flat screen tv and a ‘laptop’ size safe. We did not experience any noise from neighbours. My only suggestion is that the shower room requires shelves to put toiletries etc on. We had to leave them on the floor which was a nuisance.

We enjoyed our stay, and would definitely stay again when in cape town
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Date of stay: November 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tracy W wrote a review Sept 2024
Rugeley, United Kingdom
+1
5.0 of 5 bubbles
This hotel is being renovated and therefore there was no restaurant or bar during our stay, which was a shame. However, the location is excellent, a ten minute, flat walk to the V&A Waterfront, shops and restaurants. Breakfast was provided in a cafe right opposite the hotel, called 'Shift'. The food was very good and the view from the cafe was of a nice part the city and Table Mountain. The staff in the hotel were all really friendly. There is a big car park, which we didn't need, but good if you are driving. There is a coffee machine and kettle in the room, with supplies replenished each day. The room was clean and functional. There were USB points in the room, a massive flat screen TV, free to use safe, hairdryer and a few toiletries, such as soaps and body lotion. All in all, we were very pleased with this hotel. Cape Town is beautiful around this area and meals, taxis and drinks are very reasonable. It felt very safe walking around during the day, but we were advised to get a taxi back from the Waterfront at night, unless walking in a larger group. Overall, a great stay.
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Date of stay: September 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
GoPlaces40045805187 wrote a review Nov 2024
Gauteng, South Africa
5.0 of 5 bubbles
With its location overlooking the harbor, Harbour House at the V&A Waterfront presents one of those rare dining experiences that is simply incomparable. Given the beautiful views that look onto the waterfront and Table Mountain, it has become a very popular restaurant for both locals and tourists who desire to enjoy Cape Town's beautiful scenery. It is sophisticated yet laid back in atmosphere, boasting a modern costal décor that perfectly complements the waterfront surroundings.
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Date of stay: November 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lynton L wrote a review Nov 2024
1.0 of 5 bubbles
WOW!
I had the absolute most terrible stay this time around and i am supposed to be a valued guest.
Quick explanation: i checked in on Tuesday and asked if i could pay on departure as i was in a hurry, the front desk staff agreed because i have been staying at City Lodge a few times this year, on Thursday afternoon i received a phone call from the front desk, walked out of an important meeting to take the call thinking it was urgent, only to find out that they are calling to ask me to pay for the accommodation, i briefly explained that i had made arrangements on arrival to pay on departure, they understood and agreed, later the same day they tried to call again and again, i couldn't answer due to meetings, i got back to the hotel just before 7pm, exhausted from the day, walked to my room - 278 - only to find that i've been locked out, i walk all the back back down to reception to find out why and it was because of payment, i was highly upset and disgusted! it was embarrassing! i paid immediately and asked for an invoice, they couldn't give me an invoice because i was still to have breakfast the next day and it would show up as a credit - i was even more irritated and just walked away. The breakfast situation is also terrible, i fully understand that renovations needs to happen and is all for the renovations however the breakfast arrangement is just unpleasing, they first day, they dished up for me, the portions were to big and i couldn't finish it and it was cold! the next day, i asked if i could dish for the buffet for myself because i am not a big eater, they said no, i asked for half portion, they breakfast was cold! the third day i asked for a freshly made omelet so that i know that it would be hot and one piece of bacon on the side, they rejected the bacon request and said that the omelet doesnt come with bacon on the side. Overall - my experience was terrible!
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Date of stay: November 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
wendyt697 wrote a review Jan 2023
Warwick, United Kingdom
5.0 of 5 bubbles
The hotel is in an excellent location and it’s easy to walk to bars and restaurants even at night
Staff were excellent and after a long overnight flight they let us check in early
Rooms are big and air conditioned. Generators work well for load shedding .
Breakfast great
Pool very small but ok for a dip to cool down
Excellent value for money - quality at a good price
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: Bring your own shower gel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Public Relations Manager, Agency / Consultant at City Lodge Hotel Victoria & Alfred Waterfront
Responded 19 Feb 2023
Thank you for staying with us and for the wonderful review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Judee wrote a review Nov 2024
Livermore, California
4.0 of 5 bubbles
Even though the hotel is undergoing a huge remodel, my room was very clean, bed was comfortable and the staff kind and helpful. Currently there is no on site restaurant so they have some food in the reception area in a cold refrigerator.

It looks like they’ve made breakfast arrangements with a nearby restaurant. It is about a 3-5 minute walk and I cannot speak to the food there. I walked to the V & A waterfront for my meals as there are likely over a hundred choices.

The location seems quite safe and it takes about 12-18 minutes to walk to the V & A wharf where you can eat, shop and launch for various boat excursions like Roben Island.

I would stay here again and look forward to seeing the completed restaurant, pool and gym.
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Date of stay: November 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Discover14501884697 wrote a review Aug 2024
4.0 of 5 bubbles
Firstly I really appreciated the stunning set up of the modernly designed room and the exceptional view (waterfront) was great to marvel at. Secondly and most importantly the eagerness of the staff to assist me at every step of the way (from checking-in till I checked-out) really made my stay memorable. Vuyo went out of his way to assist with my luggage at all times. All the staff (I wish I could recall their names) at the Shift (breakfast spot) had the most friendly and welcoming energy which aided to the enjoyable breakfast.
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Date of stay: August 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wentzel Von Wielligh, General Manager at City Lodge Hotel Victoria & Alfred Waterfront
Responded 02 Sept 2024
Dear Discover14501884697, Thank you for your review after your recent stay with us. I would like to thank you for your support and patience during your stay with the ongoing renovations. I'm delighted to read that you enjoyed the new look and feel of our rooms, and I can't wait for you to see what our new restaurant and commercial area is going to offer! I will be sure to share your compliment with Vuyo!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Casey wrote a review Dec 2024
5.0 of 5 bubbles
The service was second to none, the hot breakfast hit the spot every morning. The hotel is in a nice central location, only a short walk to the harbor and a bumping night atmosphere. The rooms were very clean, comfortable, the only thing I didn’t like was the glass shower that looked into the room, for friends sharing a room it is not ideal.
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Date of stay: January 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mauritz Scherman wrote a review Sept 2022
5.0 of 5 bubbles
Room is comfortable, clean and neat. Room doesn't have a bar fridge. The hotel is within walking distance from the V&A Waterfront. The area is quiet and the rooms to the rear has no road traffic noise. Breakfast is excellent. The restaurant serves lunch and dinner. Dinner is from a menu and there are a variety to choose from. The number of items on the menu is limited, but there is are a number of first class restaurants within walking distance.
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Date of stay: September 2022
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: For a view, pick rooms facing the canal. Quiet rooms are towards the car park.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Public Relations Manager, Agency / Consultant at City Lodge Hotel Victoria & Alfred Waterfront
Responded 26 Sept 2022
Thank you for staying with us and for the wonderful review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avyrog wrote a review Apr 2024
Odiham, United Kingdom
5.0 of 5 bubbles
From the moment we arrived the staff were helpful and courteous. We arrived early and they made every effort to get our rooms ready so that we could gain access as soon as possible. The rooms were nicely decorated, clean and comfortable. We ate in the restaurant our 1st night and the food was very good, as was the breakfast. We were very happy with our stay.
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Date of stay: April 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wentzel Von Wielligh, General Manager at City Lodge Hotel Victoria & Alfred Waterfront
Responded 21 Apr 2024
Dear Avyrog, Thank you for your great review and I'm so happy to read that the front office team went to extra lengths to ensure we could facilitate an early check in. I'm so delighted to read that you enjoyed the newly renovated rooms and the great food offering from our restaurant. Watch this space as we start with our restaurant renovations at the beginning of May, so hopefully we can have you back with us again soon!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Journey47869564339
Gauteng, South Africa
Dear Guest, The restaurant is still open and will be closing in the middle of February 2024. The estimated reopening will be towards the middle of May 2024. We will be offering a breakfast box option and have other dining options available with restaurants in the area during this period.
Newquaygreen1 asked a question Oct 2022
Newquay, United Kingdom979 contributions395 helpful votes
Hi, How much is a taxi from airport to hotel? Can hotel arrange this? Thanks
Answer from Ruth Moss
Mossel Bay, South Africa6 contributions
The reception at the hotel is always willing to assist. The cost of the taxi I cannot answer you. Uber would be your best bet.
Sibusisiwe1 Ncede asked a question Oct 2020
East London, South Africa25 contributions
Is there a smoking area in the hotel?
Luxtraveller wrote a tip Jan 2025
England, United Kingdom23 contributions11 helpful votes
5.0 of 5 bubbles
"Definitely recommend! Great location,friendly staff,clean rooms and bathrooms and good value "
Read full review
brad wrote a tip Jan 2025
Sandton, South Africa16 contributions
4.0 of 5 bubbles
"Seems very popular with tour groups and international visitors, so is busy hotel"
Read full review
Rene Kleynhans wrote a tip Jan 2025
Melbourne, Australia18 contributions3 helpful votes
5.0 of 5 bubbles
"No problem wit parking at all. I highly recommend this hotel. Pricing is very reasonable."
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Getaway31018003115 wrote a tip Jan 2025
1 contribution
1.0 of 5 bubbles
"Don't stay here if you have other choice."
Read full review
Camper37200387943 wrote a tip Dec 2024
1 contribution
1.0 of 5 bubbles
"Avoid till refurb ıs done "
Read full review
Not the right property for you?
There are more places to choose from in the Cape Town Central area.
PRICE RANGE
R 1,961 - R 2,239 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
city lodge v&a waterfront hotel cape town central, city lodge v and a waterfront, city hotel cape town, city hotel v a waterfront, city lodge waterfront cape town
LOCATION
South AfricaWestern CapeCape TownCape Town Central
NUMBER OF ROOMS
207
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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CITY LODGE HOTEL VICTORIA & ALFRED WATERFRONT - UPDATED 2025 Reviews & Price Comparison (Cape Town Central, South Africa)

Frequently Asked Questions about City Lodge Hotel Victoria & Alfred Waterfront
Which popular attractions are close to City Lodge Hotel Victoria & Alfred Waterfront?
Nearby attractions include Cape Diamonds (0.3 km), Shimansky Jewellers Rockwell (0.3 km), and Philip Wulfsohn Jewellery (0.4 km).
What are some of the property amenities at City Lodge Hotel Victoria & Alfred Waterfront?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at City Lodge Hotel Victoria & Alfred Waterfront?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at City Lodge Hotel Victoria & Alfred Waterfront?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at City Lodge Hotel Victoria & Alfred Waterfront?
Yes, free parking is available to guests.
What are some restaurants close to City Lodge Hotel Victoria & Alfred Waterfront?
Conveniently located restaurants include GOLD Restaurant, Col'Cacchio Foreshore, and Il Leone Mastrantonio.
Are there opportunities to exercise at City Lodge Hotel Victoria & Alfred Waterfront?
Yes, guests have access to a pool and a fitness centre during their stay.
Does City Lodge Hotel Victoria & Alfred Waterfront have airport transportation?
Yes, City Lodge Hotel Victoria & Alfred Waterfront offers airport transportation for guests. We recommend calling ahead to confirm details.
Is City Lodge Hotel Victoria & Alfred Waterfront located near the city centre?
Yes, it is 0.5 km away from the centre of Cape Town Central.
Are any cleaning services offered at City Lodge Hotel Victoria & Alfred Waterfront?
Yes, dry cleaning and laundry service are offered to guests.
Does City Lodge Hotel Victoria & Alfred Waterfront offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
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