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Cape Grace, A Fairmont Managed Hotel

West Quay Road Victoria & Alfred Waterfront, Cape Town Central 8001 South Africa
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Traveller (1270)
360
Panoramas (8)
Room & Suite (658)
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About

#14 of 115 hotels in Cape Town Central
Location
Cleanliness
Service
Value
Travellers' Choice
A graceful icon, crafting bespoke journeys into the essence of the Cape. Welcome Home. Standing at the heart of the V&A Waterfront is a figure that evokes familiarity, comfort, and a sense of adventure – Cape Grace is a timeless presence. With rooms gazing out onto the harbour, marina, or majestic silhouette of Table Mountain, this grand hotel feels as if it has always been part of the landscape. Every visit, even the first, truly feels like a homecoming. As you bid farewell, all those moments turned into memories linger in your heart, a gentle reminder that no matter where life takes you, Cape Grace will always welcome you back home.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Babysitting
Books, DVDs, music for children
Free shuttle or taxi services
Valet parking
Wifi
Pool / beach towels
Swimming pool toys
Outdoor pool
Heated pool
Fitness / spa changing rooms
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Outdoor dining area
Wine / champagne
Poolside bar
Kids pool
Highchairs available
Airport transportation
Car hire
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Sofa bed
Bath / shower
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Business
Harbour View
Languages Spoken
English, Afrikaans
2,592Reviews25Q+A100Room tips
Traveller rating
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JB64London wrote a review Feb 2024
London, United Kingdom15 contributions28 helpful votes
Located at the V&A Cape Town waterfront, this newly renovated hotel is in an ideal spot to explore this amazing city. Arrivals through the security are announced to concierge team to expect your imminent arrival. The welcome is so warm from all the team at Cape Grace, nothing is too much trouble and the smile and enthusiasm is truly heart felt. The front desk is so warm with the welcome, the hospitality team in the library and restaurant are awesome. Attention to detail from housekeeping is magic. We intend to visit Cape Town again and for us The Cape Grace will be our hotel. Congratulations to the Team at Cape Grace on the launch and the undoubted success it will bring.
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: Room 316 faces Table Mountain the marina with a large seal population.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cape Grace, Owner at Cape Grace, A Fairmont Managed Hotel
Responded 14 Mar 2024
Dear JB64London, Thank you very much for your positive review of our beloved hotel. We are happy to hear that you had an enjoyable stay with us and that our front desk, restaurant, library and housekeeping service exceeded expectations. We will be sure to pass on your kind words to the rest of the team. Thank you for joining us during this launch period and we cannot wait to welcome you back home in future. Warm regards, The Cape Grace team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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William G wrote a review Oct 2023
Washington DC, District of Columbia15 contributions25 helpful votes
This is simply a warning: Late in 2022 I had booked five nights at this property through Tablet Hotels for a trip in the first few months of 2023. Upon arriving in Johannesburg, I found an issue with my eye; after visiting an ophthalmologist, and then retina specialist, it turned out that I had to return home for emergency surgery. The day I was supposed to fly to Cape Town check into the Cape Grace, I ended up flying home. As soon as I realized that I had to depart ASAP, I contacted Tablet Hotels to let them know that I had to leave S. Africa due to an emergency; I did NOT want to cancel, but simply re-book at a later date (I was already returning the next month). Repeat: I did NOT want a refund, I simply wanted to move the date. Tablet Hotels contacted the Cape Grace, who informed that they would not even consider re-booking me, and that they would be keeping my money and I would not have the room later. Which is nice for the hotel, as they would be able to resell the room a second time. Two lessons: 1) Book a room at the Cape Grace at your own risk. I was out several thousand USD*, and it was a bit surprising and a lot disappointing. 2) If you DO book the Cape Grace, do NOT prepay and...DO take out travel insurance. Because they don't care about reasonability, they only seem to care about taking as much money as possible in whatever way possible. This is typical of S. African banks, but I expected more of a hotel of this "caliber." You've been warned. A much more budget-conscious alternative would be the V&A Waterfront hotel - many rooms have simultaneous views of the harbour AND Table mountain, and you can even wave over to the Cape Grace! :) *Sure, if I could afford to book this property, I could afford to "lose" the money, but it was just surprising that it would be lost due to greed, as there was no way the hotel wouldn't have been able to resell my room, at a HUGE markup from what I had booked months in advance.
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip: -Book at your own risk -Do not prepay -Book at your own risk -Cape Grace loves your money -Book...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cape Grace, Owner at Cape Grace, A Fairmont Managed Hotel
Responded 17 Oct 2023
Dear William, We are disheartened to hear about your experience with Cape Grace. We understand how frustrating it can be when there is a misunderstanding. At Cape Grace, we take great care in ensuring that all our reservations are honoured and upheld. We take this matter seriously and encourage you to please contact us directly at capegrace.pr@fairmont.com to discuss your concerns. We appreciate your feedback and we look forward to the opportunity to welcome you back soon. Warm regards, Leon Meyer, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ann A wrote a review Jul 2023
Westford, Massachusetts, United States86 contributions43 helpful votes
Beautiful hotel on the waterfront in Cape Town, loved the location! Can walk to so many things. Hotel is lovely, sadly though they were closing right after we left for a huge renovation. I'm sure it will be lovely but was sad to hear from a few of the staff that they would be losing their jobs and not sure when they would reopen to get their jobs back.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Annie H wrote a review Jun 2023
Nacton, United Kingdom152 contributions68 helpful votes
Our third visit stay in Cape Grace. Luxurious, impeccable service. Food - awesome. Lovely friendly staff. You get what you pay for and MORE. We hope to return in 2024 when the prices come out. Our favourite destination in the World. Quayside Location is superb, away from the hustle and bustle but within a minute or two's walk to everything. The breakfasts are to die for and The Signal restaurant out of this world.....I could write a book. Rooms as you would expect from a 5* hotel with loads of "add on plusses". Superb hotel
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Date of stay: January 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: My only tip is to book your stay at Cape Grace - It is absolute perfection in every single way.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cape Grace, Owner at Cape Grace, A Fairmont Managed Hotel
Responded 30 Jun 2023
Dear AnnieH235, Thank you very much for your kind words. We are delighted to hear that you enjoyed the food and that our service was to your liking. We cannot wait to welcome you home in 2024. Warm regards, The Cape Grace Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Oinick1959 wrote a review Jun 2023
Chattanooga, Tennessee8 contributions2 helpful votes
Very classy, upscale hotel. Beautifully decorated. Excellent staff — all of them from reception, to wait staff, to room stewards. Bar and dining room really good. Rooms large, clean, comfortable. Terrific location - within walking distance of harbor attractions including restaurants and bars. Excellent price for the level of accommodation. Unfortunately, we learned during our stay that we were some of the last guests before the hotel (has now) closed before renovations and addition to the Fairmont brand. A real shame. Truly, one of the best places we have stayed, and we have stayed at nice places all over the world.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cape Grace, Owner at Cape Grace, A Fairmont Managed Hotel
Responded 30 Jun 2023
Dear Oinick1959, Thank you very much for your positive review of our hotel. We are so happy to hear that you enjoyed your stay. We will make sure to pass on your kind words to our team. We would also like to assure you that some things at Cape Grace are unchangeable. The foundation on which this hotel was built, its true luxury legacy, and the personalised service will remain and moments will continue to be turned into memories at Cape Grace. We cannot wait to welcome you to our newly re-fashioned home in future. Warm regards The Cape Grace Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ColoradoLover65 wrote a review May 2023
Los Angeles, California70 contributions12 helpful votes
Our stay at the Cape Grace was the final stop on our South African trip. It was absolutely perfect. We had the 2 bedroom suite for 2 adults and 2 teens, which was very luxurious. Right at the V & A Waterfront. Great location and the greatest staff. Breakfast was phenomenal.
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Date of stay: January 2023
Value
Location
Service
Room Tip: Don’t skip out on their breakfast. Buffet and made to order dishes.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cape Grace, Owner at Cape Grace, A Fairmont Managed Hotel
Responded 26 May 2023
Dear ColoradoLover65, We are happy to hear that you had a memorable stay with us and that you enjoyed our service and breakfast. We cannot wait to welcome you back once we have been fully re-fashioned. Warm regards, Leon Meyer, General Manager, and the Cape Grace Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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KC wrote a review May 2023
Fredericksburg, Virginia57 contributions37 helpful votes
Amazing service and staff. Incredible view of Table Mountain and would request windows facing the mountain and marina. Nice gym. Amazing buffet and hot breakfast every morning. Great turn down service. Only small negative it has become a little outdated but they are undergoing a full renovation. We look forward to returning next year.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Ask for room with view of marina and table mountain
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cape Grace, Owner at Cape Grace, A Fairmont Managed Hotel
Responded 25 May 2023
Dear kostasc284, Thank you for your positive review. We are happy to hear you enjoyed our breakfast buffet and gym. We will make sure to pass on your kind words to the team. We are very excited for our re-fashioning and cannot wait to welcome you back in the future to experience the new era of Cape Grace. Warm regards, Leon Meyer, General Manager, and the Cape Grace Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Neil W wrote a review May 2023
Florida323 contributions172 helpful votes
Very nice room however no USB in the room. Staff were very personable and attentive. Amazing breakfasts. Tea making facilities in the room which is a plus. We tried the restaurant which was very good. The down side is the rolling power cuts are a nuisance especially at night. At least we can open the window due to the cooler weather as the A/C is off during the power cut and cannot envisage staying here in the summer especially with the price per night! Also no ceiling fan to assist. I really consider that the hotel should add the aforementioned scenario to their website to allow people to make an informed choice as to whether to book a stay.
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cape Grace, Owner at Cape Grace, A Fairmont Managed Hotel
Responded 19 May 2023
Dear NWandSS, Thank you very much for your review. Your feedback is very important to us. We are disheartened to hear that loadshedding impacted your stay. We are, however, very excited to let you know that the hotel is about to go through a re-fashioning, which will not only include a refreshing of all the rooms and public spaces but also include the addition of a large generator. We hope to be able to invite you back in the future to experience the new era of Cape Grace. Kind regards, Leon Meyer, General Manger and the Cape Grace Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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DavidG897 wrote a review May 2023
London, United Kingdom3081 contributions969 helpful votes
Other renowned classic hotels manage to keep up to date better than this hotel - no USB points in bedroom, limited power generator capability (to cope with scheduled outages), inept internal accounting. These aspects and the apparent lack of recent investment undermine the positives of the so-willing staff team But, above points apart, the bedroom accommodation is good and comfortable. The shower could do with an upgrade to deliver more power and is space limited
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cape Grace, Owner at Cape Grace, A Fairmont Managed Hotel
Responded 15 May 2023
Dear David G, Thank you very much for your review. Your feedback is very important to us. We are disheartened to hear that you did not enjoy aspects of your stay with us. We are, however, very excited to let you know that the hotel is about to go through a re-fashioning, which will not only include a refreshing of all the rooms and public spaces but also include the addition of a large generator, new systems, and USB points. We hope to be able to invite you back in future to experience the new era of Cape Grace. Kind regards, The Cape Grace Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Moira E wrote a review May 2023
London, United Kingdom273 contributions206 helpful votes
Pre-pandemic we stayed at The Cape Grace several times and loved it so when planning our recent trip to South Africa it was our first choice. It was just as we remembered - sumptuous and homely and incredibly attentive, natural service. Everyone was so helpful but we were especially looked after by Trevor the chauffeur and barman Paulo. I believe the hotel will be closing soon for a refurbishment. Nothing wrong with a refresh but I do hope it retains the unique Cape Grace-ness we have enjoyed so much.
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cape Grace, Owner at Cape Grace, A Fairmont Managed Hotel
Responded 15 May 2023
Dear MCE63, Thank you for your positive review of our hotel. We are so happy to hear that you enjoyed your time here in the past and that your recent stay was memorable. We will make sure to pass on your kind words to our staff. We assure you that Cape Grace and the foundation on which this hotel was built, its true luxury legacy and personalised service, will remain. We hope to welcome you back in future to experience the new era of Cape Grace. Warm regards, The Cape Grace Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
R 18,841 - R 23,479 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cape grace hotel cape town central, hotel cape town, cape town grace
FORMERLY KNOWN AS
Cape Grace Managed By Accor
LOCATION
South AfricaWestern CapeCape TownCape Town Central
NUMBER OF ROOMS
112
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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CAPE GRACE, A FAIRMONT MANAGED HOTEL - Reviews & Price Comparison (Cape Town Central, South Africa) - Tripadvisor

Frequently Asked Questions about Cape Grace, A Fairmont Managed Hotel
Which popular attractions are close to Cape Grace, A Fairmont Managed Hotel?
Nearby attractions include Camp's Bay Beach (0.9 km), Theatre on the Bay (0.4 km), and Maidens' Cove (0.2 km).
What are some of the property amenities at Cape Grace, A Fairmont Managed Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Cape Grace, A Fairmont Managed Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Cape Grace, A Fairmont Managed Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Cape Grace, A Fairmont Managed Hotel?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Cape Grace, A Fairmont Managed Hotel?
Conveniently located restaurants include Bo-Vine Wine & Grill House, The Hussar Grill Camps Bay, and Mantra Cafe.
Are there opportunities to exercise at Cape Grace, A Fairmont Managed Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Cape Grace, A Fairmont Managed Hotel have airport transportation?
Yes, Cape Grace, A Fairmont Managed Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Cape Grace, A Fairmont Managed Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Cape Grace, A Fairmont Managed Hotel?
The staff speaks multiple languages, including English and Afrikaans.
Are there any historical sites close to Cape Grace, A Fairmont Managed Hotel?
Many travellers enjoy visiting Iziko Slave Lodge (5.5 km), City Hall (4.7 km), and Iziko Bo Kaap Museum (5.4 km).