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Queen Victoria Hotel & Manor House

Moorings 5 & Portswood Ridge 5 Portswood Road Victoria & Alfred Waterfront, Cape Town Central 8001 South Africa
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Traveller (488)
360
Panoramas (18)
Room & Suite (413)
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About

#19 of 116 hotels in Cape Town Central
Location
Cleanliness
Service
Value
Travellers' Choice
Situated in the heart of Cape Town, the Queen Victoria Hotel welcomes guests to experience the very essence of distinguished luxury, where classic elegance meets contemporary design. Its prime location in a quiet, historic precinct near to the V&A Waterfront allows for a serene city escape as well as convenient access to a range of outstanding amenities. The hotel’s regal ambience is felt throughout the property, from its triple-volume foyer with a dramatic spiral staircase and glass lift, crystal chandeliers and marble finishes, to its spacious rooms and breathtaking suites. This grandeur, along with fine touches, expected of five-star properties, and hospitable service have earned the Queen Victoria, also referred to as the QV, recognition as one of the top 25 luxury hotels in South Africa. As its name suggests, this hotel truly is fit for royalty.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Babysitting
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Taxi service
Meeting rooms
Spa
Facial treatments
Massage
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun terrace
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Laptop safe
Wake-up service / alarm clock
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Marina View
Green
Languages Spoken
English, Afrikaans
1000Reviews18Q+A100Room tips
Traveller rating
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SinBolsillos wrote a review Feb 2024
Spain100 contributions73 helpful votes
Really liked the Queen Victoria Hotel and it’s closeness to the Waterfront. It’s connected to the Victoria & Albert Hotel. Rooms nice and large, breakfast was lovely, staff friendly, good evening bar, handy gym (in separate building), pool/sunbathing (at Manor House), and all within hundred+ yards of restaurants and shopping. Price was decent compared some extortionately priced Hotels in same vicinity. Queen Victoria was a great option.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jason La Fleur, General Manager at Queen Victoria Hotel & Manor House
Responded yesterday
Good Morning, Thank-you very much for your kind review and time - it is well appreciated Many Thanks and Safe Travels, Jason
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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thewallsonvacation wrote a review Feb 2024
Essex164 contributions130 helpful votes
Can't fault this hotel at all. From the moment we were picked up by Douglas their driver from the airport to Oswald the lovely man who greeted us with his huge smile everyone at the manor house was really friendly and helpful. The hotel is literally 2 minutes away from the V&A waterfront in a safe area. Our suite was huge with a bathroom to match!! Nicely decorated and a great comfortable bed. Everything was top notch. Breakfast was plentiful and a good choice. Lovely bar too! Highly recommend this fabulous hotel. Just to make clear we stayed at the Manor house at the Queen victoria hotel. Our only complaint, we weren't there long enough (I night) before joining a cruise.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jason La Fleur, General Manager at Queen Victoria Hotel & Manor House
Responded 1 week ago
Good Morning, How super to read - thank-you very much for your time and review - it is hugely appreciated Many Thanks and Safe Travels, Jason
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nig L wrote a review Feb 2024
1 contribution
This hotel is so beautifully decorated and the location is second to none , right on the edge of the V A waterfront . We arrived with a wish list of activities , trips and restaurants and thanks to igshaan and his utter dedication to his guests this was exceeded ! Every hotel needs staff like they have at the Queen Victoria . Many thanks to you all !
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Talk to the helpful staff as they really can piece together your holiday
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jason La Fleur, General Manager at Queen Victoria Hotel & Manor House
Responded 1 week ago
Good Morning, How wonderful to read and know - it is hugely appreciated Many Thanks and Safe Travels, Jason
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Trefor D wrote a review Feb 2024
Lincoln, United Kingdom195 contributions56 helpful votes
This was the perfect place to stay when visiting Cape Town. it was very secluded yet just over the road from the V&A Waterfront. A lovely private pool area and secure parking. When we were there Bricus Du Plessis, the South African World Kick boxing champion was staying there with a media circus that was fun to see. (we had never heard of him). I particularly want to give a shoutout to Llewellyn Lewis who went out of his way to be helpful and top make our stay a great stay. Breakfasts were very good quality and one day we are at their sister hotel the Victoria and Alfred right on the quayside.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jason La Fleur, General Manager at Queen Victoria Hotel & Manor House
Responded 1 week ago
Good Morning, How wonderful to read and know - Thank-you so much for your kind words and time Many Thanks and Safe Travels, Jason
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Fiona D wrote a review Feb 2024
9 contributions
+1
We had a Mountain View suite - room 1205. The view across the V&A Waterfront to Table Mountain was spectacular and lovely to have a balcony so we could sit outside and watch the sunsets. The room was huge. A little strange to have a shower with a glass panel through to the entrance corridor, but made it a talking point ! Being right on the main road, it was a little noisy, but not so much so as to disturb us, and worth it for the views. A few steps to the V&A Waterfront. Breakfast was a good range of cold buffet and hot options (savoury and sweet). We also had the option of breakfast at the neighbouring Victoria & Alfred hotel, which served a wonderful breakfast. In both cases, possible to sit outside and enjoy the view of Table Mountain.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jason La Fleur, General Manager at Queen Victoria Hotel & Manor House
Responded 2 weeks ago
Good Morning Fiona, Thank-you so very much for your time and review it is well received and appreciated Many Thanks, Jason
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kurt H wrote a review Jan 2024
Salt Lake City, Utah439 contributions191 helpful votes
One night stay after long flight into Cape Town. Staff were friendly and helpful. The room was modern and quiet, which was highly desirable for us. The breakfast was a solidly good continental. Location is near the harbor, tho we didn't use that access as we flew out the next AM..
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Date of stay: November 2023
Location
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jason La Fleur, General Manager at Queen Victoria Hotel & Manor House
Responded 2 weeks ago
Good Morning Kurt, Thank-you so very much for your time and review it is appreciated Many Thanks, Jason
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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karen19020 wrote a review Jan 2024
Bensalem, Pennsylvania1475 contributions345 helpful votes
+1
Came for New Year’s Eve because of the hotels close proximity to the V&A waterfront and I was not disappointed in my choice. Only a short 5 minute walk to the V&A. The hotel is beautiful and every single person I encountered was friendly and helpful. The staff are truly amazing. The rooms are spacious and immaculate. The bathroom had a large tub and separate large shower stall. All the usual bathroom amenities were available. WiFi was quick and there was a tv and safe in the room. I ordered a cheeseburger from room service and it was delicious. The prices were reasonable and it came up hot and quick. The breakfast was included and it was a small buffet area with the option to order fresh eggs, pancakes and breakfast meats etc. Everything I had was delicious. They also had fresh juices and smoothies. You won’t be disappointed if you stay here that’s for sure. I would have liked to stay another night but I had an early flight… Thanks for everything!
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Date of stay: December 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Jason La Fleur, General Manager at Queen Victoria Hotel & Manor House
Responded 03 Jan 2024
Good Morning Karen19020 Thank-you very much for choosing us and your review Many Thanks and Safe Travels, Jason
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jay wrote a review Dec 2023
Boston, Massachusetts6 contributions1 helpful vote
Top hotel in the area. Excellent service immediately from arrival and welcome from Oswell at the front door with a big smile. All the staff are absolutely great. Particular thanks to Moegamort for taking the time to show me around the property upon arrival. The hospitality staff were great as well with the little surprise treats in the room with just that extra touch of care. The food in the restaurant both breakfast and lunch/dinner is awesome. Highly recommend it and I hope to come back!
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Date of stay: December 2023Trip type: Travelled solo
Room Tip: It is excellently located right by the waterfront. You are close to everything
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jason La Fleur, General Manager at Queen Victoria Hotel & Manor House
Responded 10 Dec 2023
Good Morning Jay65628, Thank-you very much for your kind words and time Many Thanks and Safe Travels, Jason
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Camper159933 wrote a review Dec 2023
Amsterdam, The Netherlands15 contributions10 helpful votes
The noise in the room was high. A generator of buildingworks nearby. Breakfast very nice. Clean room. Would stay again in another room. Short walk from the waterfront. Wich is nice. All in all a good stay. But a bit pricy.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jason La Fleur, General Manager at Queen Victoria Hotel & Manor House
Responded 03 Dec 2023
Good Morning Camper159933, Thank-you very much for your feedback and review Many Thanks and Safe Travels, Jason
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Themadones wrote a review Nov 2023
Worcester, United Kingdom89 contributions59 helpful votes
We stayed for 7 nights & really enjoyed our stay . All the team were friendly & helpful . The restaurant was great for breakfast ( we often took breakfast at sister hotel overlooking the dock ) & dinner was also good . The spa was also excellent. It’s a fabulous location & the pool was also a nice place to relax . Thanks all for a great stay !
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jason La Fleur, General Manager at Queen Victoria Hotel & Manor House
Responded 26 Nov 2023
Good Morning Themadones, Thank-you very much for your time and review - hugely appreciated Many Thanks and Safe Travels, Jason
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
R 5,958 - R 9,360 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaWestern CapeCape TownCape Town Central
NUMBER OF ROOMS
35
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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QUEEN VICTORIA HOTEL & MANOR HOUSE - Reviews & Price Comparison (Cape Town Central, South Africa) - Tripadvisor

Frequently Asked Questions about Queen Victoria Hotel & Manor House
Which popular attractions are close to Queen Victoria Hotel & Manor House?
Nearby attractions include Victoria & Alfred Waterfront (0.4 km), Shimansky (0.4 km), and Cape Town Diamond Museum (0.4 km).
What are some of the property amenities at Queen Victoria Hotel & Manor House?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Queen Victoria Hotel & Manor House?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Queen Victoria Hotel & Manor House?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Queen Victoria Hotel & Manor House?
Yes, free parking is available to guests.
What are some restaurants close to Queen Victoria Hotel & Manor House?
Conveniently located restaurants include Gibson's Gourmet Burgers & Ribs, Mozambik V & A Waterfront, and Karibu Restaurant.
Are there opportunities to exercise at Queen Victoria Hotel & Manor House?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Queen Victoria Hotel & Manor House have airport transportation?
Yes, Queen Victoria Hotel & Manor House offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Queen Victoria Hotel & Manor House?
Yes, dry cleaning and laundry service are offered to guests.
Does Queen Victoria Hotel & Manor House offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.