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Queen Victoria Hotel & Manor House

Portswood Close, Portswood Ridge V&A Waterfront, Cape Town Central 8001 South Africa
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Free cancellation until 22/07/02
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Free cancellation until 22/07/10
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (431)
Panoramas (18)
Room & Suite (413)


#19 of 129 in Cape Town Central
Situated in the heart of Cape Town, the Queen Victoria Hotel welcomes guests to experience the very essence of distinguished luxury, where classic elegance meets contemporary design. Its prime location in a quiet, historic precinct near to the V&A Waterfront allows for a serene city escape as well as convenient access to a range of outstanding amenities. The hotel’s regal ambience is felt throughout the property, from its triple-volume foyer with a dramatic spiral staircase and glass lift, crystal chandeliers and marble finishes, to its spacious rooms and breathtaking suites. This grandeur, along with fine touches, expected of five-star properties, and hospitable service have earned the Queen Victoria, also referred to as the QV, recognition as one of the top 25 luxury hotels in South Africa. As its name suggests, this hotel truly is fit for royalty.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Airport transportation
Business Centre with Internet Access
Pool / beach towels
Outdoor pool
Bar / lounge
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Meeting rooms
Facial treatments
24-hour security
Baggage storage
Non-smoking hotel
Sun terrace
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Laptop safe
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
Marina View
Languages Spoken
English, Afrikaans
935Reviews18Q+A100Room tips
Traveller rating
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Popular mentions
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Most Recent
porvera wrote a review Mar 2022
154 contributions91 helpful votes
We unfortunately had to delay our visit by 2 years, due to Covid and was so impressed that the hotel allowed us a credit for the original stay, which I think sums up their ethical way of doing business. The hotel location is spot on. Close to the V&A waterfront but a million miles away in style and quality. The staff are all excellent, the rooms are spacious and the hotel is "special". A highlight was the manor house with pool and garden area.
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Date of stay: February 2022
1 Helpful vote
GCarnaffan wrote a review Mar 2022
Norley, United Kingdom536 contributions176 helpful votes
Comfortable and welcoming with a great location for the V&A waterfront. I spent 3 nights here at the beginning of my trip and it set the bar high. Really comfortable rooms, with friendly and welcoming staff. Nice breakfast offering also and walkable to the waterfront
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Date of stay: February 2022Trip type: Travelled
1 Helpful vote
eje wrote a review Feb 2022
London, United Kingdom5 contributions
My partner and I stayed here for 3 nights and it was one of the highlights of the trip. As soon as we entered the room we were stunned by how beautiful and massive it was. We had a view of table mountain, bed was comfy, and bathroom was fantastic. The breakfast served each morning was also amazing. Staff were very friendly and helpful - we’ve booked to go back already!
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Date of stay: November 2021Trip type: Travelled
Qbash wrote a review Jan 2022
Greater Johannesburg, South Africa61 contributions45 helpful votes
This hotel has the perfect location of being directly opposite the V & A Waterfront. The Harbour and mountain views are spectacular especially at night when Cape Towns city lights illuminate. Rooms are spacious , clean and sophisticated in decor. Breakfast can be enjoyed at the hotel or at their sister hotel located at the Waterfront facing the Harbour. Comfy bed, quality amenities and overall good value for money. Happy with this Newmark experience.
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Date of stay: January 2022Trip type: Travelled
Room Tip: Secure parking at no charge which is great.
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Linda W wrote a review Dec 2021
Tokai, South Africa10 contributions3 helpful votes
Yvette and Team Queen Victoria, we want to extend an extra special thank you for making our wedding anniversary and stay with you on 16 /17 December so truly memorable. Every staff member can be super proud of being part of the Newmark family, your training and service delivery is remarkable…we will forever treasure this milestone celebration we made with you!
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Date of stay: December 2021Trip type: Travelled
Sabihah wrote a review Dec 2021
1 contribution
This hotel is definitely more like a 5star hotel instead of a 4 star. Everything was amazing. The rooms were cleaned thoroughly. The service was impeccable. The breakfast was delicious. The location is perfect. I cant wait to come back.
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Date of stay: December 2021Trip type: Travelled
Ashwaq M wrote a review Dec 2021
Dammam, Saudi Arabia1 contribution1 helpful vote
I wanted to give high rating for this hotel, but we had very unusual circumstances due to the new COVID omicron new stain. We initially booked for 5 nights, but in next day, Saudi embassy has informed us to be in johanzberg before 7, for the evacuation on 8 or 9 or 10 So we spoke the hotel reception, to cancel the rest of the nights and refund our money back, they said it is not refundable! What about this situation, every thing is uncertain, flights were cancelled and we had no choice but to book the stay on this hotel. We came in group, 34 travelers, some had there flights on 5 and 6 so they booked and paid only for 2 nights, unfortunately, for us the our flight is on 9th therefore we booked until 9th and paid full expense in front. I requested to talk with the manager since Saturday, they said she will come on Monday, and until this moment we couldn’t speak to her or any one from hotel management. Thank you
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Date of stay: December 2021Trip type: Travelled
1 Helpful vote
Elizabeth D wrote a review Nov 2021
Queenstown, South Africa15 contributions14 helpful votes
We stayed here from Tues 26/10 until Thurs 28?10 and it was a lovely stay. This hotel from the front desk to the cleaning staff have their customers at heart and were extremely helpful and friendly. So nice when most eastblihments and shops do not have good customer relations
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Date of stay: October 2021
omariaa2021 wrote a review Oct 2021
Jeddah, Saudi Arabia2 contributions
Extremely welcoming property, the staff were amazingly friendly, and the room was very clean and comfortable. Breakfast is excellent, and the property location is fantastic. Most of our tours were organized by the knowledgeable staff, specifically the hotel manager "Tyler".
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Date of stay: September 2021
Robert B wrote a review Mar 2021
Namibia16 contributions2 helpful votes
This is the only 5 star hotel that really deserves to be classified as such in Cape Town. The service was fantastic and we thoroughly enjoyed our stay of 14 nights. It so so close to the vibrant Victoria and Alfred shopping and entertainment complex and some days, the hotel being so good we would just stay there and take in the ambiance of the best hotel in the area.
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Date of stay: January 2021Trip type: Travelled
1 Helpful vote
Response from Tyler Windell, General Manager at Queen Victoria Hotel & Manor House
Responded 29 Mar 2021
Dear Robert Brown Thank you for taking the time and trouble to write this fantastic review! I will pass it along to my team. This is indeed high praise and its great to get such wonderful feedback. We strive to deliver outstanding 5 star service and I am proud to hear that we surpassed expectations. It was an absolute pleasure hosting your wife and yourself for those 2 weeks and we look forward to welcoming you back in the near future! Best regards, Tyler Windell
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US$286 - US$407 (Based on Average Rates for a Standard Room)
South AfricaWestern CapeCape TownCape Town Central
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Frequently Asked Questions about Queen Victoria Hotel & Manor House
Which popular attractions are close to Queen Victoria Hotel & Manor House?
Nearby attractions include Victoria & Alfred Waterfront (0.4 km), HintHunt Cape Town (0.1 km), and Shimansky (0.4 km).
What are some of the property amenities at Queen Victoria Hotel & Manor House?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Queen Victoria Hotel & Manor House?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Queen Victoria Hotel & Manor House?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Queen Victoria Hotel & Manor House?
Yes, free parking is available to guests.
What are some restaurants close to Queen Victoria Hotel & Manor House?
Conveniently located restaurants include Mozambik V & A Waterfront, Karibu Restaurant, and Dash Restaurant & Bar.
Are there opportunities to exercise at Queen Victoria Hotel & Manor House?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Queen Victoria Hotel & Manor House have airport transportation?
Yes, Queen Victoria Hotel & Manor House offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Queen Victoria Hotel & Manor House?
Yes, dry cleaning and laundry service are offered to guests.
Does Queen Victoria Hotel & Manor House offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.