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Queen Victoria Hotel

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Queen Victoria Hotel
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668 Reviews from our TripAdvisor Community

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Showing 580: English reviews
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Munich
Reviewed 4 days ago NEW

The entrance by car is from Portwood Road, connection to the Waterfront and its shops and restaurants is via a short pedestrian walkway. Easy and secure parking on the premises. We stayed 3 nights in a suite room with nice views over the VA Waterfront, the city and Table mountain. The hotel, although so close to the Waterfront, is actually...

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Thank Herbert E
Manchester
Reviewed 1 week ago

Everything about this hotel is 5 star. The exceptional customer service was the best we received in our week long trip to Cape Town. A big thank you to the reception team, especially the lovely doorman and to Mayo for the brilliant Long Island Iced Teas and to Mr B for his first class customer service - it was great...

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2Thank CJManc
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear CJManc Thank you very much for taking the time to write such a detailed review on your recent visit to the Queen Victoria hotel. The team and I are thrilled to learn that you had a memorable stay with us and that you enjoyed the hospitality of the team and all the facilities of the hotel. Thank you for...

Reviewed 1 week ago via mobile

The hotel and restaurant are STUNNING with a lovely ambience and extremely attentive staff. The only thing that was incredibly disappointing were the cat-sized rats that are saw "dashing" across the balcony as I ate my dinner. Please please please do something about this as this is a top notch spot that I'd certainly like to visit again.

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3Thank Ayanda S
London
Reviewed 2 weeks ago

Stayed here for 4 nights in a premium room at the start of a garden route trip. Room was good and spacious with a wonderful view across the Waterfront to Table Mountain. The USB charging points and international mains sockets provided were a nice touch. Location is perfect - only couple of minutes walk from the Waterfront and Explorer bus...

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Thank Steev_jo
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear Steev_jo Thank you very much for taking the time to write such a detailed review on your recent visit to the Queen Victoria Hotel. The dedicated team and I are thrilled to learn of your memorable experience with us and that you enjoyed the hospitality and facilities we have to offer. We look forward to welcoming you back again...

Surrey
Reviewed 3 weeks ago via mobile

Proper 5 star treatment- this hotel was faultless- each member of staff we encountered was friendly, helpful and the room was beautifully decorated. Classic but modern. Breakfast was good, ample food on the buffet, plus an a la carte menu to choose from. The hotel is not cheap by any means but you defintely get what you pay for! Loved...

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1Thank Ilzani
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear Ilzani Thank you very much for taking the time to write a review on your recent visit to the Queen Victoria Hotel. The team and I are thrilled to learn that you had a memorable stay with us and enjoyed the hospitality and service the dedicated team has to offer. We look forward to welcoming you back again soon...

Chatham, New York
Reviewed 4 weeks ago

This hotel is a definate wow!. From the rooms to the staff to the dining experience. Beautifully appointed rooms, the staff were exceptional. The menu is extensive and dining in detail. Would recommend this hotel for the money, beyond our expectations.

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Thank robertbakewell
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear robertbakewell Thank you very much for taking the time to write a review on your recent visit to the Queen Victoria Hotel. The team and I are thrilled to learn of your memorable stay with us and that you enjoyed the hospitality and service of the dedicated team. We look forward to welcoming you back again soon to create...

Holmfirth, United Kingdom
Reviewed 13 March 2017

We stayed here 12 months ago and decided to stay here again as it was so nice. Has soon as our taxi pulled up the doorman (Wonga) remembered us and welcomed us back such a lovely young man so friendly and happy. In fact all the staff we came across were very good. Super location right near the waterfront but...

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Thank eje480
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear eje480 Thank you very much for taking the time to write a review on your recent visit to the Queen Victoria. The team and I are thrilled to learn that you had a memorable experience with us and that the dedicated team took such good care of you. We look forward to welcoming you back again soon to create...

London, United Kingdom
Reviewed 2 March 2017

I was pleased when I arrived at the hotel although finding it was quite a challenge. The foyer is a high standard as was our room although we did choose a premier one. We had a good view of Table Mountain but had to ignore the warehouse below it. The staff were always polite and helpful so overall it was...

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Thank Michael L
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear Michael L Thank you very much for taking the time to write a review on your recent visit to the Queen Victoria Hotel. The team and I are thrilled to learn that you had a memorable stay with us. We look forward to welcoming you back again soon to create another memorable experience with us, so on your next...

Bethersden, United Kingdom
Reviewed 2 March 2017

My husband and I stayed at the Queen Victoria for 5 nights. It has a superb location just above the Waterfront, a three minute walk away. The hotel is very modern and small with some interesting quirky decor in both the public rooms and bedrooms. The staff were extremely helpful and personable. There is a smallish dining area where breakfast...

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1Thank JohnD2705
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear JohnD2705 Thank you very much for taking the time to write such a detailed review on your recent stay at the Queen Victoria Hotel. The team and I are sad to learn that we failed to deliver on the service the Queen Victoria is so well renowned for. Your comment has been duly noted and will be actioned according....

medford, oregon
Reviewed 2 March 2017 via mobile

Met up with three other couples and had a grand time here. Staff was exceptional, very well trained, and much fun. We ate several delightful dinners with quality wine and superb food. Our room was bright, clean, and comfortable...but not exceptional. Location is great and waterfront is an easy walk. A great introduction to the hospitality of South Africa. Highly...

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Thank medfordcouple
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear medfordcouple Thank you very much for taking the time to write a review on your recent stay with us. The team and I are thrilled to learn that you enjoyed the facilities and hospitality of the dedicated Queen Victoria team. We look forward to welcoming you back again soon to create another memorable experience with us, so on your...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Queen Victoria Hotel is the newest addition to Newmark Hotel’s portfolio, which offers a myriad of ideally located upmarket hotels, other accommodation options and restaurants. What sets this unique five-star boutique hotel apart is the attention to detail given by the creative team responsible for its development, who achieved this through their unwavering passion for awe-inspiring design.From the creative brief of ‘where classic elegance meets contemporary design’, every effort has been made to ensure that the 35-room Queen Victoria Hotel is a haven of calm, luxury and understated opulence amongst the hustle and bustle of Cape Town’s popular V&A Waterfront.The interiors create an ambience of peaceful elegance, through the use of greys and taupes, marble-clad walls, crystal chandeliers, white marble and wooden parquet flooring, not to mention the triple-volume foyer with its dramatic white spiral staircase, glass lift and crystal chandeliers. The signature shade of deep purple has been employed to add a touch of regal eccentricity as an ode to the historic figure after whom the hotel is named.From the food and beverage offering at the hotel’s restaurant and bar, Dash, to the interior aesthetic, the Queen Victoria Hotel embodies a sense of international flair fused with local flavour. The menu at Dash is structured around classic French cuisine, with all ingredients sourced locally and seasonally, while ninety per cent of the interior pieces were sourced from local design geniuses.With a management team and staff dedicated to making every guest feel like royalty, a stay at the Queen Victoria Hotel will certainly exceed your expectation of what five-star luxury should be like. ... more   less 

Additional Information about Queen Victoria Hotel

Address: Portswood Close, Portswood Ridge | V&A Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: R3 947 - R7 658 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Queen Victoria Hotel 5*
Number of rooms: 35
Reservation Options:
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Hotel Style:
#5 Spa Hotel in Cape Town Central
#7 Business Hotel in Cape Town Central
#11 Romantic Hotel in Cape Town Central
#15 Luxury Hotel in Cape Town Central
#34 Family Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Queen Victoria Hotel staff and other travellers.
8 questions
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Tucson, Arizona
over a year ago

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Questions? Get answers from Queen Victoria Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room is exceptional. Close to the V & A waterfront. ( across the road ).”
robertbakewell, 26 Mar 2017 | Read review
“Upgrade to premier”
michaellM4119ED, 2 Mar 2017 | Read review
“All other things being equal, a view of the Table Mountain is good.”
mrcmrc2, 1 Mar 2017 | Read review
“Preview the room before accepting and be sure what you requested and paid for: standard, deluxe or more, is what you get.”
jamestW4435CE, 28 Feb 2017 | Read review
“Go somewhere else!”
zack477, 26 Feb 2017 | Read review
5 of 5